PRODUCT GUIDE McAfee Vir usScan Home Edition VERSION 7.
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Contents 1 Welcome to McAfee VirusScan Home Edition 7.0 . . . . . . . . . . . . 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What’s new in this release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What comes with McAfee VirusScan Home Edition 7.0? . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2 Installing McAfee VirusScan Home Edition . . . . . . .
Contents 4 Updating McAfee VirusScan Home Edition . . . . . . . . . . . . . . . . . 31 About Instant Updater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Instant Updater features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 A Product Support and Customer Service . . . . . . . . . . . . . . . . . . . 33 Contacting Customer Service and Technical Support . . . . . . . . . . . . . . . . . .
Welcome to McAfee VirusScan Home Edition 7.0 1 Introduction Stop viruses and keep your PC safe with McAfee VirusScan! When you're surfing the Internet, there's more to worry about than just viruses. You need to be able to control the communications into and out of your PC to ensure that your computer is safe. VirusScan destroys threats at all entry points to your PC including email and synchronization with your PDA.
Welcome to McAfee VirusScan Home Edition 7.0 n Microsoft Office Integration: VirusScan 7 scans Microsoft Office 2000+ documents to provide extra protection to users of Microsoft Word, Excel, and PowerPoint (2000+) in the event that VShield background scanning must be disabled. n Usability enhancements: McAfee VirusScan Home Edition 7.0 includes many user interface enhancements to make it easier than ever to keep your computer and electronic files virus free.
Welcome to McAfee VirusScan Home Edition 7.0 n Hostile Activity Watch Kernel. HAWK monitors your computer for suspicious activity that may indicate a virus is present on your system. As opposed to VirusScan, which cleans the virus, HAWK prevents viruses, worms, and trojans from spreading further. HAWK monitors e-mail clients such as Outlook, Outlook Express, Eudora, and any other client that supports SMTP (Simple Mail Transfer Protocol), but does not support Internet-based e-mail such as MSN’s Hotmail.
Welcome to McAfee VirusScan Home Edition 7.0 n Wireless device protection. In addition to total anti-virus protection for your PC, VirusScan protects your wireless device and PC from harmful viruses transferred during the synchronization process. n Command-line Scanners. This component consists of a set of full-featured scanners you can use to run targeted scan operations from the MS-DOS Prompt or Command Prompt windows, or from protected MS-DOS mode. The set includes: M SCAN.
Installing McAfee VirusScan Home Edition 2 Before you begin McAfee distributes VirusScan software in two ways: 1 As an archived file that you can download from the McAfee web site. 2 On CD-ROM. Although the method you use to transfer VirusScan files from an archive obtained via download differs from the method you use to transfer files from a CD that is placed in your CD-ROM drive, the installation steps followed after that are the same for both distribution types.
Installing McAfee VirusScan Home Edition Additional requirements for wireless devices Palm OS and Palm requirements McAfee VirusScan for Palm Desktop with HotSync Manager 3.0 will install and run on any IBM PC or PC-compatible computer equipped with Palm Desktop 3.0 or later. The latest version of Palm Desktop and HotSync 3.0 is a free download from Palm's site (at www.palm.com). The device-resident portion is quite simple and should work on any device with the Palm OS.
Installing McAfee VirusScan Home Edition Installation steps After inserting the McAfee VirusScan Home Edition installation CD into your computer’s CD-ROM drive, an Autorun image should automatically display. To install McAfee VirusScan Home Edition software immediately, click Install McAfee VirusScan Home Edition, then skip to Step 5 to continue with Setup. Use the steps below to install your software.
Installing McAfee VirusScan Home Edition NOTE If your computer does not have the required fonts to view the End User’s License Agreement (EULA), then you may locate the appropriate EULA on your McAfee software installation CD. You must read and agree to the terms of the agreement to complete your installation.
Installing McAfee VirusScan Home Edition Troubleshooting installation problems A failed installation can cause software problems that are difficult to track down. The major causes of installation failure are: n Attempting to install while other software is running. n Temporary files that conflict with the installation. n Hard drive errors. Follow the procedure outlined below to minimize the affect that these common conditions may have on your installation.
Installing McAfee VirusScan Home Edition Step 3: Clean your hard drive Run the Windows hard drive utilities, ScanDisk and Disk Defragmenter to identify and fix any errors on your hard drive: 1 Click Start on the Windows taskbar, point to Programs, then Accessories, then System Tools, and click ScanDisk. 2 In the ScanDisk window, select Standard and Automatically fix errors. 3 Click Advanced.
Installing McAfee VirusScan Home Edition 2 Select McAfee VirusScan Home Edition and click: M Remove to remove McAfee VirusScan Home Edition from your computer. M Change to modify your McAfee VirusScan Home Edition installation. 3 Refer to steps displayed on the Installation Wizard to complete your changes. If prompted, restart your computer as directed by setup.
Installing McAfee VirusScan Home Edition 16 McAfee VirusScan Home Edition
Getting Started with McAfee VirusScan Home Edition 3 Introduction The McAfee VirusScan Home Edition Home page is your central entry point to access and use all of McAfee VirusScan Home Edition’s tasks, wizards, and components. This screen displays three regions that provide you with dynamic information about current status and navigation links to all tasks.
Getting Started with McAfee VirusScan Home Edition Tool bar The tool bar displays four browser-like buttons that are common to all screens. n Back. Click Back to return to the last screen viewed. n Home. Click Home to go to the McAfee VirusScan Home Edition Home page from any screen. n Next. In conjunction with the Back button, use Next to go to any previously viewed screen during your current session. n Help. Click Help to view its submenu. The Help submenu may include any of the following items.
Getting Started with McAfee VirusScan Home Edition n Update availability. If an update for McAfee VirusScan Home Edition is available, or if you have not registered this product with McAfee, a message displays describing as such. Additionally, virus definition files (DATs) version information displays here as well. If there is an update to McAfee VirusScan Home Edition available, Click here to update McAfee VirusScan displays.
Getting Started with McAfee VirusScan Home Edition n Configure and scan my wireless device: Select this task to configure and defend your wireless device against viruses. n Manage quarantined files: Select this task to manage files infected with a virus. Here you can choose to add, remove, clean, and delete infected and quarantined files. n View and edit scheduled scans: This advanced task allows you to schedule scan events.
Getting Started with McAfee VirusScan Home Edition Windows Explorer plug-in With functionality similar to that of the VShield system tray icon, you can display a VirusScan toolbar in Windows Explorer. To display the VirusScan toolbar, right-click the Windows Explorer toolbar and select McAfee VirusScan. The VirusScan toolbar allows you to: n Scan objects displayed in Windows Explorer. For example, you can select a file, group of files, folder, or a drive.
Getting Started with McAfee VirusScan Home Edition System Scan The System scanner looks for viruses on your hard disk as you work with your computer. It tracks files as your system or other computers read files from your hard disk or write files to it. It can also scan floppy disks and network drives mapped to your system. The System scanner provides scanning protections against viruses embedded in or attached to e-mail messages as well as well as files that you download from the Internet.
Getting Started with McAfee VirusScan Home Edition n Access your computer’s registry. Script Stopper™ allows you to create a list of trusted scripts. If you encounter a script that is acting in a hostile manner, an alert message displays. At such time, you can block the script from running now, and at any time in the future. If you recognize the script, you can allow it to run.
Getting Started with McAfee VirusScan Home Edition TIP You can start or re-start the VShield Scanner using the steps described above. VShield Scanner, by default, is configured to automatically start each time your computer starts. To prevent VShield Scanner to run at startup, clear the Load on startup check box.
Getting Started with McAfee VirusScan Home Edition Using Quarantine Many VirusScan components allow you to move infected files to a quarantine folder. This moves infected files from areas where they can be accessed and enables you to clean or delete them at your convenience. How to managing quarantined files This list describes the options available to you when managing quarantined files: n Add: Select this option to browse for and quarantine a suspected file.
Getting Started with McAfee VirusScan Home Edition TIP You can also attempt to obtain an antidote from A.V.E.R.T. using WebImmune at www.webimmune.net. Network Associates reserves the right to use any information you supply as it deems appropriate without incurring any obligations whatsoever. Safe & Sound Safe & Sound is a unique backup utility that automatically creates backup files of your documents as you work on them.
Getting Started with McAfee VirusScan Home Edition Safe & Sound automatically selects files that are typically important to include in a backup set. However, you can select other files or types of files to include in your backup set. How often should you or safe & sound make these backups? The more recent your backup set, the happier you’ll be if your PC does encounter a problem that compromises the data on your primary drives.
Getting Started with McAfee VirusScan Home Edition Emergency disk creation As it installs itself, VirusScan software will examine your computer’s memory and your hard disk’s boot sectors to verify that it can safely copy its files to your hard disk without risking their infection. During that installation, Setup offers to create an Emergency Disk you can use to start your system in a virus-free environment.
Getting Started with McAfee VirusScan Home Edition Using VirusScan With a Wireless Device Introduction As the demand for wireless devices continue to grow, it carries with it, the threat of compromising your data against viruses especially whenever you exchange information between your PC and your wireless device.
Getting Started with McAfee VirusScan Home Edition Table 3-1.
4 Updating McAfee VirusScan Home Edition About Instant Updater As technologies advance, we continually provide updates to McAfee software products. To ensure the highest level of protection, you should always obtain the latest version of your McAfee product. Updating your software is simple using McAfee's Instant Updater. It is a seamless process and requires minimal interaction on your part. Instant Updater is also the mechanism used to register your product with McAfee.
Updating McAfee VirusScan Home Edition n Auto Inquiry: If Auto Inquiry is enabled, it allows you to receive notification of product updates while connected to the Internet. We do not recommend Auto Inquiry if you have slow internet connection n Manual Updating: If you rarely connect to the Internet, you may prefer to use Manual Updating with your McAfee product. You can manually update while connected to the Internet. To do this, select the UPDATE function from within the individual product.
A Product Support and Customer Service Contacting Customer Service and Technical Support For Product Support and Customer Service, please visit http://www.mcafeehelp.co.uk. Our support Web site offers 24-hour access to solutions to the most common support requests in our easy-to-use 3 step Answer Wizard. You may use our advanced options, which include a Keyword Search and our Help Tree, a tool designed for the more knowledgeable user in mind.
Product Support and Customer Service n You would like to speak with a customer service agent to purchase a McAfee product, rather than make a purchase at our eStore. For a technical support callback, please be sure to leave your complete name and telephone number; and our expert technical support representatives and customer service agents will return your call as soon as possible. When we call you, please have the following information readily available: n The version number of you McAfee software.
Product Support and Customer Service Emergency Telephone Numbers: Country: Telephone Number: Austria 017 908 75 810 Belgium 02 27 50 703 Denmark 03 5258 321 Finland 09 229 06 000 France 01 70 20 0 008 Germany 06 966 404 330 Ireland/Eire 01 601 55 80 Italy 02 45 28 15 10 Luxembourg 040 666 15670 Netherlands 020 504 0586 Norway 02 3050420 Portugal 00 31 20 586 6430 (English spoken) Spain 901-120 175 (*toll share) Sweden 08 57 92 9004 Switzerland 022 310 1033 United Kingdom 02
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Index Configure and scan my wireless device, A About Advanced tasks, 19 McAfee list, 20 Tasks, 19 Activity logs, 20 Advanced Tasks, 19 Configure and scan my wireless device, Configure Instant Updater, 20 Manage quarantined files, 20 View and edit scheduled scans, 20 View VirusScan’s activity logs, 20 Automatic Protection Settings, 6, 18, 21 Start and Stop, 23 8 C 7 About, 31 Auto Inquiry, 32 Auto Update, 31 Configuration, 32 Home page query, 32 Manual Update, 32 20 M McAfee list, 20 O Palm Desktop
Index Title bar, 17 Tool bar, 18 Script Stopper, 5 System Requirements System, 9 Wireless Devices, 10 T Tasks, 19 Automatic Protection Settings, 19 Check for a VirusScan update, 19 Other Tasks, 19 Scan for viruses now, 19 The Task pane, 19 Title bar, 17 Tool bar, 18 Troubleshooting installation problems, 13 Windows XP migration, 15 U Uninstalling, 14 V VirusScan scan engine, 7, 20, 28, 31 VirusScan Summary report, 19 VShield Scanner, 6, 21 Control Panel applet, 23 E-Mail Scan, 22 HAWK, 22 How to sta
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For more information on products, worldwide services, and support, contact your authorized McAfee sales representative or visit us at: www.mcafeehelp.co.uk Customer Service McAfee Consumer Products Apollo Contact Centre Units 2-6, Boucher Business Centre Apollo road, Belfast BT12 6 HP UK www.mcafee-at-home.
