Warranty

Warranty Information
Warranty service
For warranty service, call 1-800-711-6617 or email [e-mail] to obtain a Return Authorization
(“RA”) form. Include the Product model number and serial number, as well as Buyer’s name, address, city, state, zip code
and phone number when contacting Steamfast for warranty service. Buyer may be required to provide the original sales
receipt for purposes of verifying date of purchase. After receiving the RA form, the Product must be shipped, postage
prepaid by Buyer, to:
Steamfast
Attn: Warranty & Repair
415 E. 13th Street
Andover, KS 67002
To assure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA
number may be refused at the receiving dock.
Important: After receiving return authorization, carefully pack the Product to avoid damage in shipping. Damage in shipping
is not covered by the Warranty and shall be the sole responsibility of Buyer. Damage or loss not covered by this Warranty or
occurring outside the Warranty Period will require a fee to cover the cost of handling and shipping. All such fees and costs
shall be the sole responsibility of Buyer.
Please allow at least 1-2 weeks for return of the Product after it is received by Steamfast. For ease of recordkeeping, it is
recommended that Buyer staple or attached the original sales receipt to this Owner’s Guide and record the Product serial
number (located on the Product specifications decal) here:
© 2017 Vornado Air, LLC • Andover, KS 67002
Specifications subject to change without notice. Steamfast® is a trademark owned by Vornado Air, LLC.
Manufactured in China.
Steamfast Consumer Service W: www.mccullochsteam.com • P: 1-800-711-6617 •
E: [e-mail]