Instruction Manual
33Customer Helpline 0333 300 1614
Troubleshooting
General Troubleshooting
WARNING!
Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorised
solve the problem yourself!
Always turn off the machine and remove the plug before making any adjustment.
Customer Helpline 0333 300 1614
Getting Help
Fault Possible Cause Solution
Tool will not start Lock button not pressed. Press the lock button.
"Fr ont guard in the
brake position"
Reset front guard
Blown fuse Replace fuse
Tripped RCD Check RCD
Mains lead not connected Check mains supply
Chain does not stop within
2 seconds when the tool is
switched off
Chain tension is too slack Check chain tension
"Bar/chain appear hot/
smoking"
Oil tank empty Check oil tank level
Oil hole blocked on chain
bar
Clean oil hole and clear the
groove around the edge of
the chainbar .
Chain tension is too tight Check chain tension
"Guide bar sprocket
nose needs greasing"
"Oil the guide bar
sprocket nose"
Chainsaw does not cut well Chain on backwards "Check/modify chain
direction"
Sharpen
Chainsaw not using oil Debris in tank Empty oil from tank and
replace
Oil hole in cap blocked "Remove debris from
hole"
Debris in chain bar "Remove debris and
clean the chain bar"
Debris in oil outlet Remove debris