Operation Manual

8 [EN]
8. CLEANING AND STORAGE
Always turn the dehumidifier off and unplug it from the socket before cleaning. Clean the dehumidifier with a soft, dry cloth,
do not allow the dehumidifier to get wet.
The filter can either be cleaned using a vacuum cleaner or in warm, soapy water below
40°C. Make sure that the filter is completely dry before reinserting back into the
dehumidifier.
When storing the dehumidifier please store in its plastic bag or original box to protect the
dehumidifier from dust. If you are not storing in it’s box then please store out of direct
sunlight.
9. TROUBLESHOOTING
Problem
Cause
Solution
The unit does not work.
The power is not connected.
Insert the plug into the wall outlet.
The device does not
dehumidify.
The water container is full.
Remove the water from the container.
The water container has not been replaced
correctly.
Place the water container in the correct position.
The air filter is clogged.
Clean the air filter.
The temperature or relative humidity in the room
where the device is operating is too low.
It is normal that the device does not dehumidify in
these conditions.
Set humidity is too high
Select a new, lower, target humidity.
The dehumidifier works, but
reduces the relative humidity
insufficiently/there is little water
in the water tank.
The space is too large.
Allow the dehumidifier to run for longer or consider a
larger machine.
There are too many sources of moisture. Bathing,
washing, drying clothes and cooking all puts
moisture into the air. Bottled gas heating can add
too much moisture into the air for a dehumidifier.
We recommend using a dehumidifier with a greater
capacity. Consider using a different heat source to a
bottled gas heater.
There is too much ventilation.
Reduce ventilation (e.g. close windows and shut
doors.)
The air filter is blocked and the reduce air flow is
effecting performance.
Clean the air filter.
The windows were clear and
now condensation has
returned.
The outside air temperature has dropped and the
windows are colder.
Use the dehumidifier on a lower relative humidity
setting and run it 24 hours a day.
I cannot remove the
condensation from my
windows, even in continuous
mode.
The surface temperature of the windows is too low
for a dehumidifier to prevent condensation.
Common with single glazed windows and when the
outside air temperature drops below freezing.
Keep running the dehumidifier on continuous 24 hours
a day and when the air temperature outside increases
the windows should clear of condensation.
Dehumidifier is blowing out
warm air.
The dried air is passed over heating coils before it
is blown into the room as part of the
dehumidification process.
This is normal, a dehumidifier is not an air cooler.