User Manual

17
EN
Troubleshooting
If you have any questions about the phone, please nd the solutions from the table below�
Problem Causes Solutions
Poor reception When you use your phone at poor reception
areas, for example, near high rise buildings or
base rooms, the radio wave cannot be transmit
-
ted eectively�
Avoid this as far as you can�
When you use your phone at network trac
congestion, such as working time and o-duty
time, the congestion can result in poor recep
-
tion�
Avoid this as far as you can�
This is related to the distance to base station in
question�
You may ask the network service provider to
provide service coverage map�
Echoes or noises The trunk line of network is in bad condition� It is
a regional problem�
Hang o the call and dial again� Choose another
better line�
In some areas, the call lines are in bad condition�
Shorter standby time The standby time is relevant to network settings� In poor reception areas, turn o your phone
temporarily�
Replace the batteries Change with a new battery�
When no signals are received, your phone will
continue searching for base stations, thus con
-
suming a large amount of battery power and
reducing standby time�
Use your phone at strong signal areas or Turn o
the phone temporarily�