User Manual

Creating an Account:
Method B
To create a new account directly from the MyGuardian
Customer Care Portal, have the following subscriber
information available before attempting to create
an account:
• The subscriber’s Medical Guardian account number
(for devices purchased direct from Medical Guardian,
this number is on the Service Agreement in the box)
• The subscriber’s rst name*
• The subscriber’s last name*
• The subscriber’s zip code (rst ve digits only)
*PLEASE NOTE: Information must match exactly what
is on le with Medical Guardian. For example, if we have
a rst name listed as “Joe” instead of “Joseph”, that is
how the name must be entered. If you are unsure of
the spelling on le, please contact one of our friendly
Customer Care Specialists. They are available Monday
through Friday from 9am–9pm EST and weekends
from 9am–5pm EST by calling 1-800-313-1191.
Go to my.medicalguardian.com to access the
MyGuardian Customer Care Portal.
Click on the CREATE ACCOUNT button.
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