User manual

IPCAM User Manual
4.1.7 Why pop-up the prompt”Fail to connect to the device…”?
This prompt only appeared in the case of using multiple cameras.
Enter the Multi-Device Settings page(login as administrator) to check the Device setting
is correct or not.
When one of the multiple cameras disconnected,
the color changed to yellow and
pop-up the prompt “Fail to connect to the device…”.
Figure 4.2
4.1.8 Can’t access the ipcamera in the internet?
There are some reasons:
1 ActiveX controller is not installed correctly(see more details:4.1.4).
2 The port ipcamera used is blocked by Firewall or Anti-virus software.Please change a
port number and try again.
3 Port mapping is not success.You can do port mapping by two ways:
z Enter setting page of the router which ipcamera connect with to enable UPNP
function.Enter ipcamera “Upnp Settings” to enable UPNP and make sure the state is
“Upnp success”.
z If your router has the Virtual Map function.Enter router setting page,add ipcamera’s
IP and port to the Virtual map list.
4.1.9 Problems of using the firefox browser
I use the firefox explorer to login my device, but the monitoring pages didn’t display
normally?
Taking into account security issues, the firefox explorer doesn’t support ActiveX controls,
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