Instruction manual

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Phone: [phone]
Internet: www.medion.com.au
After sales support
12.1. Do You Need More Help?
If the suggestions in the previous section did not rectify your problem please contact us. The following information would
help us:
• What is the MD Number?
• What external devices are connected?
• What messages appear on the screen?
• When operating the device, at which step did the problem occur?
• If you have a PC connected to the device:
− How is your computer configured?
− What software were you using when the problem occurred?
• What steps have you already taken to try and rectify the problem?
• Please provide your customer number if you have one.