User manual

23. Troubleshooting

If the device malfunctions, please check first if you can remedy the problem yourself

with the help of the following hints.

Never try to repair the device yourself. Please contact our Service Centre or a profes-

sional repair shop if a repair is necessary.

Problem Possible cause Solution

The remote control does

not work.

Are the batteries insert-

ed correctly?

Insert the batteries cor-

rectly.

Are you more than 7 me-

tres away from the ra-

dio?

Reduce the distance.

Is there a clear line of

sight between the re-

mote control and the in-

frared sensor?

Remove any obstruc-

tions.

Is the remote control

pointing directly at the

sensor?

Properly point the re-

mote control.

The display remains

black.

Is the mains adapter cor-

rectly connected on

both sides?

Connect the power plug

of the supplied adapt-

er to the DC IN sock-

et on the device. Plug

the mains adapter into a

mains socket (AC 230 V ~

50 Hz).