User manual
92
Problem Possible cause Solution
No access from PC as AP
(Media Server) to the ra-
dio.
Radio encryption. Enter the code. To do this,
note also the share media
settings on your PC.
Alarm does not work. Function is not activated. Check the alarm settings.
Problems with the router
connection
No DHCP server is acti-
vated.
Check the router settings.
An incorrect encryption
algorithm was entered
into the network.
Re-enter the network en-
cryption algorithm.
The RJ45 port or the WiFi
module is faulty.
Contact the Service Cen-
tre.
No IP address found. No response from DNS
(domain name server).
Check the DNS settings
on your router.
The DNS used does not
recognise the vTuner.com
name.
Use a different DNS server.
No connection to vTuner
server.
Internet access is blocked. Try again.
vTuner is not in operation
or is overloaded.
Check the vTuner server.
Registration was not suc-
cessful.
Repeat the registration
procedure.
The radio station’s stream-
er is not available or is
overloaded.
Try again.
The Internet radio does
not support the radio sta-
tion’s service type.
-
Problems with the Inter-
net buffer. The bandwidth
is not sufficient to provide
stable data streams.
Increase the bandwidth as
necessary.