How-To Guide

Title and text Type Explanation Next steps
Insulin flow
blocked
Fill Cannula
stopped.
Remove
infusion set
from body.
Change
reservoir and
infusion set.
Alarm Your pump has detected
the insulin flow was
blocked while filling the
cannula.
• Check your BG. Consider
checking ketones and
take an injection if
needed.
• Remove your infusion
set and reservoir.
• Select Rewind to start
the new reservoir
process using a new
infusion set and
reservoir.
Insulin flow
blocked
Fill Tubing
stopped.
Remove
reservoir and
select Rewind
to restart.
Alarm Your pump has detected
the insulin flow was
blocked while filling the
tubing. Possible connection
issue between the tubing
and reservoir.
• Remove the reservoir
and select Rewind to
restart the fill tubing
process.
• Disconnect tubing from
reservoir.
• Be sure tubing is not
crimped or bent.
•Continue following the
steps displayed on the
pump using the same
infusion set and
reservoir.
• If this alarm occurs
again, use a new
infusion set.
Loading
incomplete
Remove
reservoir and
select Rewind
to restart
loading.
Alarm
You pressed
after
loading began.
• Remove the reservoir to
start again.
• Select Rewind and
follow the on-screen
instructions.
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Alarms, alerts, and messages
Alarms, alerts, and messages 253