How-To Guide

Title and text Type Explanation Next steps
Calibration not
accepted
Wait at least 15
minutes. Wash
hands, test BG
again and
calibrate.
Alert Your system was
unable to use
the BG meter
readings you
entered to
calibrate your
sensor.
• Wash and dry hands thoroughly.
See Guidelines for calibrating, on
page 207.
• Select OK to clear the alert.
• After 15 minutes, enter a new BG
meter reading for calibration as
instructed in Calibrating your
sensor, on page 204. If you receive
a Calibration not accepted alert
on your second calibration after
15 minutes, a Change sensor
alert occurs.
• Call 24-Hour Technical Support if
you have questions.
Change sensor
Insert new sensor
and Start New
Sensor.
Alert You selected No
in the Check
sensor insertion
message,
indicating that
your sensor is
not fully inserted.
• Select OK to clear the alert.
• Change your sensor. For details,
see your sensor user guide.
• After you change your sensor,
refer to Starting the sensor, on
page 203.
Change sensor
Second
calibration not
accepted. Insert
new sensor.
Alert This alert occurs
when you
receive two
Calibration not
accepted errors
in a row.
• Select OK to clear the alert.
• Change your sensor. For details,
see your sensor user guide.
266 Chapter 13