Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 The following list includes trademarks or registered trademarks of Medtronic in the United States and possibly in other countries. All other trademarks are the property of their respective owners.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 How to contact Medtronic . . . . . . . . . . . . . . . . . 5 3 What is the MyCareLink Relay home communicator? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 4 Setting up the communicator . . . . . . . . . . . . . 8 5 Optional: Connecting the communicator to WiFi . . . . . . . . . . . .
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 12 Explanation of symbols . . . . . . . . . . . . . . . . 28 13 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 14 Federal Communications Commission (FCC) compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 15 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
02752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 1 Introduction This manual is intended to help you use the Medtronic MyCareLink Relay™ home communicator Model 24960 (also referred to as “the communicator” in this manual). If you have questions about your medical condition, talk to your doctor. Your doctor knows your medical history. If you are feeling sick, get medical attention immediately.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 3 What is the MyCareLink Relay home communicator? The MyCareLink Relay home communicator is an electronic device that transfers information between your implanted heart device and the Medtronic CareLink™ network (an Internet-based secure server). The communicator allows your doctor to manage your care remotely.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Elements of the communicator Figure 1. Communicator 1 2 3 4 Button Light ring Progress bar Icons 5 Light sensor 6 Power port and power indicator How do I use the communicator? By keeping the communicator plugged in and within about 3 meters (10 feet) of where you sleep, transmissions of your implanted heart device data will occur automatically.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 4 Setting up the communicator Package contents 1. Power supply 2. Communicator 3. Literature Where do I place the communicator? Consider the following recommendations for choosing a place to set up the communicator: • Place the communicator within reach of a power outlet. Position the communicator so that you can unplug it from the power outlet if necessary.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Starting up the communicator To start using the communicator, perform the following steps: 1. Insert the power supply cord end into the power port on the back side of the communicator. 2. Plug the power supply wall plug into a power outlet. Setup is complete when the green light ring stops spinning, turns solid, and a 2 part, rising tone plays. No further action is needed.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 5 Optional: Connecting the communicator to WiFi If you are having difficulty getting a cellular connection (Section 8.1, “Cellular connection error”, page 20), you can connect your communicator to a WiFi network by performing the steps in the following sections (Section 5.1 - Section 5.3). Note: To see a short, step-by-step video, go to www.MCLRelayWiFi.com.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 5.2 Connect to the communicator hotspot 1. Open the list of WiFi networks using a computer, tablet, or smartphone. Windows Click the wireless netcomputer work icon to open the Wireless Network Connection window. This icon is often located in the lower right corner of the screen. Mac Click the Wi-Fi menu icon computer in your menu bar. The Wi-Fi menu will open.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 3. When prompted for a password, enter the security key from the label on the bottom of the communicator. The security key is located to the left of the key symbol. In this example, the security key is “12345678”. Note: You might see a message that says connected, no internet. You can ignore this message and proceed to the next task. 5.3 Connect to your WiFi network 1.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 2. Select your language and click GET STARTED. 3. Select your WiFi network and click CONTINUE.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 4. Enter your WiFi password and click CONTINUE. 5. A confirmation message is displayed when the communicator has successfully connected to your WiFi network. 6. WiFi setup is complete. Close the Internet browser.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 Note: As part of this process, your device (computer, tablet, or smartphone) was temporarily disconnected from your home WiFi network. Your device should automatically reconnect to your WiFi network. 6 Checking the connection status To check the connection status of the communicator, press the button for less than 1 second.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 • If the communicator is connected to WiFi, the WiFi signal icon lights up green for 5 seconds. 7 Sending a manual transmission Use these steps to send information from your implanted heart device to the Medtronic CareLink network. Do so only at the request of your doctor or clinic.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 1. Press and hold the button for 2 seconds. When the light ring starts to spin and a short tone plays, release the button. Note: If you press the button and the bottom of the light ring flashes green 3 times with a 4 part tone playing, the communicator is busy. Wait and try again later. 2.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 3. Stay within about 3 meters (10 feet) of the communicator until all the bars in the progress bar are lit. When this process is complete, the light ring and progress bar light up solid green. A short, 3 part rising tone plays. Notes: • The communication process typically takes 3 to 12 minutes. Stay within range of the communicator during this process.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 8 Troubleshooting When an error occurs (Table 1), an icon lights up orange, the communicator flashes the bottom segment of the light ring, and a tone plays. Note: To play the tone again, press the button. For additional assistance, contact Medtronic. See Chapter 2, “How to contact Medtronic”, page 5. Table 1.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 8.1 Cellular connection error • Error: The cellular signal icon lights up orange, and the bottom segment of the light ring flashes orange. The communicator plays an error tone (1 high note and 1 low note play twice). • Cause: The communicator does not have an adequate cellular connection.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 8.2 WiFi connection error • Error: The cellular and WiFi signal icons light up orange, and the bottom segment of the light ring flashes orange. The communicator plays an error tone (1 high note and 1 low note). • Cause: This error occurs if you previously connected the communicator to WiFi, and there is no connection available. • Action: Unplug your Internet router and plug it back in.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 8.3 System error • Error: The system error icon lights up orange, and the bottom segment of the light ring flashes orange. The communicator plays an error tone (1 short note and 1 long note). • Cause: This error indicates that the communicator has encountered an internal error. It does not indicate an issue with your implanted heart device.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 8.4 Enrollment error • Error: The system error icon lights up orange, and the bottom segment of the light ring flashes green. The communicator plays an error tone (1 long note and 3 short notes). • Cause: This error indicates that your clinician has not completed your enrollment in the Medtronic CareLink network. It does not indicate an issue with your implanted heart device.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 9 Indications for use and contraindications Indications for use The communicator is intended for patients who have an implanted heart device. The communicator is an external electronic device. It uses a telecommunications connection to transfer data between the patient’s implanted heart device and the Medtronic CareLink network automatically.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) • • • • • given you instructions, follow them. Waiting to get medical attention could be dangerous to your health. To operate the communicator safely, follow these instructions: – Use the communicator as described in this manual. Save this manual. – Only send a manual transmission at the times your doctor tells you to.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) • When using the communicator, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. – Do not use the communicator near water. For example, do not use it near a bathtub, wash bowl, kitchen sink, or laundry tub. Precautions • Use only the power supply that came with this communicator.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) networks. To set up WiFi when you arrive, follow the steps in Chapter 5, “Optional: Connecting the communicator to WiFi”, page 10. How do I replace the communicator or power supply? If the power supply or communicator is lost or damaged, contact Medtronic to order a replacement. See Chapter 2, “How to contact Medtronic”, page 5. Communicator care Do not drop the communicator on hard surfaces.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 Disposal Follow local regulations for proper disposal of this product. Do not dispose of this product in the unsorted municipal waste stream. This product contains materials that can harm the environment. See http://recycling.medtronic.com for instructions on proper disposal of this product.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Symbol 502752-211 Explanation Product documentation Non-ionizing electromagnetic radiation Do not dispose of this product in the unsorted municipal waste stream. Dispose of this product according to local regulations. See http://recycling.medtronic.com for instructions on proper disposal of this product.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Symbol 502752-211 Explanation System meets the applicable Canadian, U.S., and IEC safety standards. ACMA (Australian Communications and Media Authority and the New Zealand Ministry of Economic Development Radio Spectrum Management standards) symbol for Australia and New Zealand Storage temperature Transit temperature Accessories Follow instructions for use (blue symbol).
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 13 Specifications Standards The communicator complies with the following: EMC: CFR 47 Part 15 Patient Safety: IP21, IEC 60601-1, ordinary, continuous operation, Class II, not suitable for use in the presence of a flammable anesthetic mixture with air or with oxygen or nitrous oxide.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Temperature: 5°C to 40°C (41°F to 104°F) Relative humidity: 15% to 90% at 35°C (95°F) Operating atmospheric pressure: 70 kPa – 106 kPa Power supply To ensure compliance to the specified standards, use only the power supply that came with the communicator, MENB1020A0502-XXX or ADS012T. • Rated voltage AC: 100 V – 240 V • Rated line frequency: 50 Hz – 60 Hz • Current: 0.5 A Max.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 Transmitting and receiving Frequency of operation 2.4-2.4835 G Hz 2.4-2.4835 GHz (WiFi) 1.85-1.91, 1.93-1.99 GHz (UMTS B2) 1.71-1.755, 2.11-2.155 GHz (UMTS B4) 824-849, 869-894 MHz (UMTS B5) 1.85-1.91, 1.93-1.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) Frequency Modulation characof operation teristics (LTE B2) ple access (SC-FDMA) 1.71-1.755, Single carrier fre2.11-2.
502752-211 Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm) 502752-211 Medtronic, Inc. 710 Medtronic Parkway Minneapolis, MN 55432 USA www.medtronic.
