User's Manual

Table 11. Clinician programmer error messages (continued)
Problem Possible Solution
The programmer has 10% or less of disk space
available.
Export and delete patient records in order to free disk
space. See "Moving patient records from one
programmer to another" on page 50 or "Removing
patient records from the programmer without exporting"
on page 51.
The programmer displays an empty blue screen. Restart the programmer. To restart the programmer,
press and hold the Power button for 8 seconds.
If the problem persists, contact Medtronic.
Network connection troubleshooting
Table 12. Network connection troubleshooting
Procedure Problem Possible Solution
Accessing a
network via
Ethernet:
The docking station is not powered. Check that the docking station is connected
to mains power through the power supply.
The LED indicator on the power supply and
the LED indicator on the front of the docking
station should be on.
The Ethernet cable is not connected. Check that the Ethernet cable is connected to
the docking station and to the wall jack. The
LED indicator within the Ethernet socket of
the docking station will flash if a connection is
made.
Network settings on the programmer may not
have been configured or may be incorrect.
Check the information in the Network
Settings tab of the Network window. (See
"Managing the programmer system" on
page 40.)
Note: Consult your IT department or network
documentation to determine the correct
settings for your location.
Accessing a WLAN: The wireless radio of the programmer is
disabled.
1. Disconnect the Ethernet cable.
2. To enable the wireless radio and connect
to a wireless network, see "Managing the
programmer system" on page 40.
Network settings on the programmer may not
have been configured or may be incorrect.
Check the information in the Wireless tab of
the Network window. (See "Managing the
programmer system" on page 40.)
Note: Consult your IT department or network
documentation to determine the correct
settings for your location.
Also check: There may be a problem with the network. Check that you are able to connect a clinic or
hospital computer to the network and that
network locations can be accessed from the
computer.
58 English 8880CW 2013-03
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7 x 9 inches (178 mm x 229 mm)
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