User guide

2 Verify that this is the patient you want to delete. Deleting a patient profile also removes all of
their data from the CareLink Pro database and cannot be undone.
3 Click >> delete patient record above the synchronization section of the profile.
A message is displayed to alert you that all of the patient’s data will be erased when you delete
the record.
4 Click Yes to delete the patient’s record.
Linking to CareLink Personal
If your patient permits it, you can set up a link to their CareLink Personal account. This Web-based
tool allows patients to upload and store device-derived data, and to run various therapy reports.
Once you link to the patient’s CareLink Personal account, you can retrieve the device data they
store there. This is ideal for creating CareLink Pro therapy reports between office visits. It also
reduces the need to read the patient’s device in the office.
If a patient does not yet have a CareLink Personal account, you can send them an e-mail inviting
them to establish one.
Linking to an existing account
NOTE: The patient must be present to complete these steps.
1 Make sure you are connected to the Internet.
2 Open the patient’s Profile workspace.
3 Make sure all required fields in the Patient Profile section are filled in.
4 Click LINK TO EXISTING ACCOUNT.
The CareLink Personal Log In screen is displayed.
5 Have the patient do the following:
a. Type in their Username and Password.
b. Click Sign In.
A Grant Access page is displayed, based on the patient’s enrollment settings for language and
region.
6 Have the patient do the following:
a. Read the Terms of Use.
b. Click to check the box next to I agree to the Terms of Use above...
c. Click Grant Access.
d. Let you know when the Thank You page is displayed.
CareLink Pro User Guide Profile workspace 23