Operation Manual

Trouble-shooting
29
Trouble-shooting
Every electric device can have a malfunction. It does not automatically mean that it is
defective. In most cases it happens because of a feed cable, plug-and-socket connections or
access mistakes. Please control the following items before taking the receiver to your
specialised dealer:
ProblemPossible causesHelp, Tips
Mains adapter not connected to
mains
Check if power cord is plugged
in correctly.
Try another electric device at
the same power socket.
Receiver can not be
turned ON
Batteries of the remote control
are not inserted / inserted faulty
Check batteries
TV set is running on wrong
channel
Check set up of the TV setNo or bad picture
Scart cable is damaged or
plugged in incorrectly
Replace or plug in the Scart
cable correctly
Volume is set too lowIncrease volumeNo audio
Cable damaged or plugged in
incorrectly
Check cable and ports
Distance to bigCome closer to receiver, point
remote control directly towards
receiver
Batteries are exhausted or
inserted incorrectly
Insert batteries correctly
IR receiver is covered or not
reachable by the IR signal
Remove barriers between
remote control and receiver
Remote control does
not work
Timer is activatedDeactivate timer
Time is displayed
wrongfully
Difference between local time
and GMT is set incorrectly.
Enter menu Receiver setup and
set time difference correctly
Timer is activated at the
wrong time
Difference between local time
and GMT is set incorrectly.
Enter menu Receiver setup and
set time difference correctly
Coaxial cable damagedCheck coaxial cable and F-plugChannel Change On
Screen graphic shows:
„short circuit or overload
at the antenna input“
LNB damaged or defectiveCheck or exchange LNB
Interference at
programmes with a
frequency at about
12480 MHz
Interference may be caused by
cellular phones (DECT) near the
receiver
Eep more distance between
cellular phone and
receiver/antenna cable.
Cable is defect or plugged in
incorrectly
Check cable and ports
Channel has changed
transponder
Perform channel search
Satellite antenna is not installed
correctly
Re-Adjust satellite antenna
No picture,
Channel change on
screen graphic shows
”No valid signal!”
Incorrect Settings in menu
„Settings“
Correct settings or restore the
factory default status