User manual

17
EN
7 Troubleshooting
If you experience problems with this receiver or its installation, in the first instance
please read carefully the relevant sections of this User Manual and this Troubleshooting
section.
Problem Possible cause What to do
Power isn't connected Connect the power No picture
The power switch is not on Switch on the power
Not connect DVB-S cable Plug in the DVB-S cable Screen shows
No Signal
Incorrect setting Set up correct parameter
No or incorrect connection
with audio cable
Connect the audio cable
correctly
Mute the sound Switch on the correct
volume control
No sound from
Speaker
Incorrect sound track Try another sound track
No or incorrect connection
with AV cable
Connect the audio cable
correctly
Only sound,
no image on the
screen
The program is a radio
program
Press <TV/RADIO> key to
shift into TV mode
Scrambled channel
message
Channel is scrambled Select an alternative channel
Forgotten channel lock
code
Re-install channels to cancel
channel lock
Receiver off Plug in and turn on receiver
Handset not aimed correctly Aim handset at front panel
Front panel obstructed Check for obstructions
Remote control batteries are
inserted incorrectly
Check batteries direction
No response to remote
control
Handset batteries exhausted Replace remote control
The image stop
suddenly or mosaic
The signal is too weak Strengthen the signal