User Manual

RedLab 1024LS User's Guide Installing the RedLab 1024LS
10
Unpacking the RedLab 1024LS
As with any electronic device, you should take care while handling to avoid damage from static
electricity. Before removing the RedLab 1024LS from its packaging, ground yourself using a wrist strap or by
simply touching the computer chassis or other grounded object to eliminate any stored static charge.
If your RedLab 1024LS is damaged, notify Measurement Computing Corporation immediately by phone, fax,
or e-mail. For international customers, contact your local distributor where you purchased the RedLab 1024LS.
 Phone: [phone]
 Fax: [phone]
 E-Mail: [e-mail]
Installing the software
Refer to the Quick Start Guide for instructions on installing the software Guide (available on our RedLab CD
(root directory).
Installing the hardware
Be sure you are using the latest system software
Before you connect the RedLab 1024LS, make sure that you are using the latest versions of the USB drivers.
Before installing the RedLab 1024LS, download and install the latest Microsoft Windows updates. In particular,
when using Windows XP, make sure you have XP Hotfix KB822603 installed. This update is intended to
address a serious error in Usbport.sys when you operate a USB device. You can run Windows Update or
download the update from www.microsoft.com/downloads/details.aspx?familyid=733dd867-56a0-4956-b7fe-
e85b688b7f86&displaylang=en. For more information, refer to the Microsoft Knowledge Base article
"Availability of the Windows XP SP1 USB 1.1 and 2.0 update." This article is available at
support.microsoft.com/?kbid=822603.
To connect the RedLab 1024LS to your system, turn your computer on, and connect the USB cable to a USB
port on your computer or to an external USB hub that is connected to your computer. The USB cable provides
power and communication to the RedLab 1024LS.
When you connect the RedLab 1024LS for the first time, a
Found New Hardware popup balloon (Windows
XP) or dialog (other Windows version) displays as the RedLab 1024LS is detected by your computer.
Another Found New Hardware balloon or dialog opens after the first closes that identifies the RedLab 1024LS
as a USB Human Interface Device. This balloon or dialog indicates that your RedLab 1024LS is installed and
ready to use.
When the balloon or dialog closes, the LED on the RedLab 1024LS should flash and then remain lit. This
indicates that communication is established between the RedLab 1024LS and your computer.
Caution! Do not disconnect any device from the USB bus while the computer is communicating with the
RedLab 1024LS, or you may lose data and/or your ability to communicate with the RedLab 1024LS.