Operating instructions
TROUBLESHOOTING
OI c5 eng V9 / 18.08.2006 7 - 1 © Cafina / Melitta
E
7  Troubleshooting
7.1   Fault display, trouble-
shooting and fault ac-
knowledgement
During operation, the control system moni-
tors the operating status continually. Faults 
are displayed on the liquid crystal display. 
In case of malfunction s, the user / operator 
can intervene in accordance with the pro-
cedures described in this chapter and at-
tempt to troubleshoot the problem.
Brief description of troubleshooting pro-
cess:
- Analyse message on the liquid crystal 
display. The possibilities are as follows:
! text message
! text message plus diagnosis point 
(DP) display
- First of all insert / remove the "user" / 
"manager" key card. If this clears the 
malfunction, then the c5 coffee maker 
will be once more ready to dispense 
beverages. Otherwise, see below.
- To troubleshoot the problem, proceed 
as described in sections «7.2.1 Textual 
error messages, 7 - 2» and «7.2.2 Error 
messages displayed via diagnosis 
points (DP), 7 - 6».
- Insert / remove "user" / "manager" key 
card a second time.
- If this clears the malfunction, then the 
c5 coffee maker will be once more 
ready to dispense beverages. If not, 
the malfunction will not clear itself, and 
"disconnect from the power supply / 
connect to the power supply" is not 
possible. If the malfunction is still unre-
solved, then Customer Support must 
be contacted.
Detailed sequence of stages involved in 
troubleshooting - example initial situation:
Too much coffee powder was placed in 
the filling chute following selection of 
"Decaffeinated".
1. The normal beverage selection "Decaf-
feinated" was made in the "Coffee 
cream" quantity.
2. Three heaped measuring spoons of 
coffee powder were put in the filling 
chute.
The following message appears ...
3. Insert "user" / "manager" key card. 
The following message appears ...
4. Remove "user" / "manager" key card. 
The following message appears ...
5. Insert "user" key card. 
The following message appears ...
6. This message now appears ...
7. The fault has been cleared and the 
c5 coffee maker is ready to dispense 
beverages.
Select beverage   
Error coffee partDP 16
Fault confirmed   
c5   
13:00        22.06.2004
TURN ON   
Text   
Select beverage   










