Operating instructions

226
12 Troubleshooting
Problem Cause Solution
Coffeeonlyowsdrop
by drop.
Grindingnenessis
toone.
Setthegrindingneness
coarser.
Clean the brewing unit.
Descale, if necessary.
Run the integrated cleaning
programme, if necessary.
Coffeedoesnotow. Watertanknotlledor
incorrectly inserted.
Fill the water tank and make
sure it is inserted correctly.
Brewing unit is
obstructed.
Clean the brewing unit
Grinder does not grind
the coffee beans.
Beans do not drop into
the grinder (beans are
too oily).
Tap lightly on the bean
container.
The tilt lever is vertical. Move the tilt lever to the right
or left.
Foreign objects in the
grinder
Call the hotline.
Loud grinder noise Foreign objects in the
grinder
Call the hotline.
The brewing unit
can no longer be
reinserted after
removal.
The brewing unit is not
properly locked.
Check whether the handle
for locking the brewing unit is
correctly engaged.
The drive is not in the
proper position.
Simultaneously press on the
ON/OFF button
and the My Coffee button
. The appliance now runs
the initialisation process.
System error appears
on the graphic display
System error Switch the appliance off and
switch it on again with the ON/
OFF button ; if this does
not solve the problem call the
hotline.