Install guide

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8.4. The disc tray does not open when you press the eject button.
• Is the drive turned on? (Does the LED light on the front panel light?)
Refer to “The drive is not turned on (The front panel LED does not light).”
(Troubleshooting Item 1)
• Is any CD/DVD writing software being used?
Some CD/DVD writing software prohibits ejecting while accessing. (If you are using such a
software program, the disc tray does not open even if the eject button is pressed.) In
such a case, follow the steps in the software window to eject the disc or quit the CD/DVD
writing software prior to pressing the eject button.
• Is the disc tray opened when the computer is started?
Quit all running application software, restart your computer and press the eject button
of the drive.
• Is the disc tray opened if the IDE cable is removed from the drive?
Turn off the computer and remove the IDE cable from the IDE interface terminal on the
rear panel of the drive. Restart the computer and press the eject button of
the drive once again.
• Turn off the computer, and remove the disc following “Manually Ejecting a Disc”.
If the disc tray is caught in the drive and does not come out, or if it cannot be opened
or closed using the eject button after it is pulled out manually, contact the store of
purchase or your nearest dealer.
8.5. The disc is ejected without order (or it comes out spontaneously)
• Is the disc set properly (horizontally) on the disc tray?
Set the disc properly and close the disc tray.
• Is the disc dusty or dirty?
Remove dust or dirt from the disc using an air spray or a dry soft cloth. To avoid
damage discs, wipe the disc gently from the center perpendicular to the edge of the
disc.
• Does the drive accept other discs (audio CD, CD-ROM, blank CD-R disc, etc.)?
If a specific disc is ejected, the disc itself may be damaged or deformed. If all discs are
ejected, contact the store of purchase or your nearest dealer.