User`s guide

8. TROUBLESHOOTING

If you are experiencing problems with your keyboard, please try the

following:

1. Keyboard does not work properly:

If the keyboard does not work properly when plugged into your

computer with the power on, if it is USB, unplug the keyboard connector

and plug it in again. If you are using the PS/2 connector, shut down your

system first, then unplug and plug in the connector again, then reboot

your computer. This should resolve the problem. If you are still experienc

-ing problems check the connector on the keyboard and the port on the

computer for damage.

2. If the hot key functions do not work after installing the Smart

Office keyboard software:

Make sure you uninstall all previous keyboard software. After

removing all existing keyboard software, install the Memorex

Smart Office Keyboard Software.

3. Add/Remove or Reinstall the Smart Office Keyboard Software:

After installing the Smart Office Keyboard software, the Smart

Office Keyboard icon will display in the Windows system tray. If

you want to reinstall the software for any reason, you must first

remove the software from your system. For more detailed

information, please refer to Uninstall on page 2.

Note: If you want to upgrade your Smart Office Keyboard

software or it does not work properly, you can re-install it to solve

this problem.

4. Other software applications do not install properly:

If the Smart Office Keyboard Driver conflicts with installation of

another software installation:

Step 1: Uninstall the Memorex Smart Office Keyboard Software.

Step 2: Install the software application.

Step 3: Reinstall the Memorex Smart Office Keyboard Software.

5. Multimedia Player cannot play a VCD title or MPEG file:

Make sure you have properly installed Windows Media Player version 7 or

later. If not, please download the Windows Media Player version 7 or later

from www.Microsoft.com. For additional information please consult the

software manual or contact the software manufacturer.

Turn Page

Step 3: Select "Programs" from the "Start" menu.

Step 4: Select "KeyMaestro" from the "Programs" menu.

Step 5: Select "Uninstall".

Step 6: Select the "Remove Program" icon.

Step 7: Click "Yes" to confirm you want to uninstall.

If the keyboard is not working properly, see "Troubleshooting" for tips on

how to resolve your problem.