Operation Manual
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TROUBLESHOOTING
For detailed troubleshooting information, please visit www.memup.com and consult FAQ
1. While playing movie file, subtitle is not shown.
Make sure movie file name matches to subtitle file name.
2. While playing movie, there is no audio output.
In SETUP menu, check if audio output mode is properly set.
Check volume level and Check if [MUTE] is activated.
LPCM and RAW option must be set properly with your Home Cinema sound system
3. The MEDIADISK DIAMOND can’t read my video files ?
MEDIADISK DIAMOND chipset can’t read some files due to new codecs, even some firmware
couldn’t correct, reading files are mentioned on giftbox and in “specifications” part. Some will be
added and available in www.memup.com
Manufactured under license from Dolby laboratories “Dolby” and the double-D symbol are trademarks of
Dolby laboratories.