User guide

- 9 -
7. FAQ (FREQUENTLY ASKED QUESTIONS)
Q： When connecting the new device to the system, there is no disk icon but the green
icon appears.
A： It may because the device is not correctly formatted, so go ahead and format it.
Q: The portable hard disk works fine under Windows 2000 / Windows XP operation system,
but not with Windows 98 system.
A：Please check the file format. Windows 98 is only compatible with Fat32 format. Please refer to
instructions regarding partitions and formatting with Windows 98.
Q：It works well, but the data transfer speed is very slow.
A：Please check the USB port version of your computer.
Q：The hard disk is not recognized by the Windows 2000 / Windows XP operation system
and neither is the connected device.
A：It’s possible there is a missing USB driver. Please reinstall your operation system, and search
for the driver, or, use Internet to search for the USB2.0 driver procedure.
Q: My file slow down when I read it with the USB Host.
A: Some files require a lot of resources, reading files with a too high bitrate are limited by the USB
connection and data transfer.
However, once copied into the hard drive, playback is smoother.
Q：I can’t succeed on copying my 4 GB ISO files, why ?
R：The hard drive is formatted as default in FAT32 so that you can’t read huge files. FAT32 is the
most compatible with operating system. To read them, thanks to format in NTFS by your own, but
please be aware to backup your files first.
8. Specifications
USB Host Support multiple USB storage
USB port USB 2.0 high speed port
video output Composite video /component video/HDMI
Audio output Stereo/digital HDMI/coaxial
Audio
format：MP3，WMA，WAV，AAC，AC3
Video
Video decode：MPEG 1/2/4, Divx,Xvid
Format：AVI,VOB, DAT, MPG, MPEG,
Subtitle
SSA，SMI，SRT，SUB
Picture JPG/JPEG
Picture play mode Slide show
Power adapter
AC input：100V～240V， 50/60HZ
DC output：12V, 2A
Dimensions 217.5×163.5×48mm
Weight About 660g (Without hard drive)