TS2500 Intruder Alarm Control Panel SYSTEM OPEN 17:30 01 Jan _ ~ A 1 2 3 B 4 5 6 C 7 8 9 D ENT 0 ESC Sett ing the Syst em E n t er y ou r pa s s c o de X X X X th en l ea v e th e p r o tec t e d a re a. Unsetting the System G o di r e ct ly to t h e k e yp ad an d en te r y ou r p as s c o d e X X X X . Resetting E n t er y ou r pa s s c o de X X X X f o ll ow e d by E N T the n 3 . Te l eph o n e y o u r a l ar m c o m pan y a nd fo ll o w th ei r i ns tr uc t io ns .
CONTENTS Overview Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Circuits & Wards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Communication Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Remote Keypads . . . . . . . . . . . . . . . . . . . . . . . . .
Overview Glossary of Terms Alarm Receiving Centre A permanently manned monitoring station used to receive alarm signals from an alarm system. Chime A facility which allows selected detection circuits to generate a two tone sound when triggered. Detection Circuit All detection devices, (e.g. magnetic contacts, movement sensors) are connected to detection circuits. Each circuit is allocated a number which identifies the detection device.
Overview Glossary of Terms Master User The user(s) who has the authority for assigning new users to the alarm system. Modem A device for transmitting and receiving data to and from a computer via the telephone line. Omit To intentionally exclude the monitoring of one or more detection circuits when setting the alarm system. P.A(Panic Alarm) An emergency push button switch used to activate an alarm.
Overview Introduction The TS2500 is an advanced security alarm control system using state of the art electronics to provide comprehensive but flexible protection for both large domestic and commercial premises. The system comprises of a number of components linked to a central control unit which is concealed from view but accessible for maintenance. This manual describes the basic operating procedures for your alarm system. For details of all operating procedures refer to the "Managers Operating Manual".
Overview Circuits & Wards Detection Circuits A maximum of 1040 detection circuits can be monitored by the TS2500 alarm system. Each circuit is allocated a unique 4 digit circuit number and a 16 character text description which is used to identify the particular circuit. Your alarm company will have programmed each circuit to respond in a certain way when the circuit is activated during the set or unset state.
Overview Remote Signalling Central Station Communication Devices Your alarm system may be fitted with a digital communicator or RedCARE unit. The device is connected to your telephone line and in the event of an alarm activation, the device will signal the alarm condition to the alarm receiving centre. Where upon the necessary police action can be taken. If your system has been fitted with such a device it is very important that you fully understand how to operate your alarm system.
Overview Remote Keypads Your alarm system can be operated from one or more remote keypads, which will have been strategically located within the protected premises. Arming station _ ~ The r em ote a r mi n g station can only be used to set and unset the alarm system. A 1 2 3 B 4 5 6 C 7 8 9 D ENT 0 ESC Setting the System Ent er your pa sscode XXXX th en lea ve th e pro tect ed a re a. A Unsetting the System Go dire ct ly to t he ke yp ad and en ter you r p asscod e XXXX .
Overview Remote Keypads The LCD remote keypad is the only keypad that will display full information. Any kind of programming or testing of the system, must be done using this type of keypad. LCD Keypad SYSTEM OPEN 17:30 Thu 01 Jan The LCD remote keypad is a full function keypad and can be used to program, test, set and unset the alarm system. . _ ~ A 1 2 3 B 4 5 6 C 7 8 9 D ENT 0 ESC Setting the System Ent er your pa sscode XXXX th en lea ve th e pro tect ed a re a.
Operation Introduction Passcodes Access to the system is gained by entering a 4 or 6 digit passcode. Every time you wish to use the system your passcode must be entered correctly. User Types The TS2500 can have up to 199 separate users each user is assigned a passcode, an access level and wards. User Menus The system has 4 users menus, with each menu having between 9 and 12 options. User menu 1 is accessed by entering your passcode followed by the ]key.
Operation Using the Set/Unset Menu The set/unset menu is displayed whenever you enter your passcode. Pressing ] whilst the menu is displayed will return the system to its original state. The set/unset menu has several options, however, only options that are relevant will be displayed, e.g. if all wards are unset, the option to unset wards will not be displayed. You can scroll forwards through the options by pressing the A key and backwards by pressing the C key.
Operation Setting Your Ward(s) Setting of wards can only be performed at a valid remote keypad. If you attempt to set a ward from an invalid remote keypad the display will show: Cannot 'SET' from this keypad. Before attempting to set your ward, ensure all doors and windows are securely closed and the wards to be protected are vacated. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT 0=SET WARDS A=Next option 0 EXIT FOR WARDS:A............... 1. At the remote keypad enter your passcode. 2.
Operation Setting Your Ward(s) If your user code is assigned to more than one ward, you may be able to select the wards that you want to set after selecting the SET WARDS option. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? 0=SET WARDS A=Next option 0 Set Wards :*,*,*,*,*,*,*,*, 1. At the remote keypad enter your passcode. 2. Press to set your ward(s) or your wards silently. 0 8 to set 3. Select wards by pressing 1 - 8, pressing or C will toggle the display between wards A - H & wards I - P.
Operation Setting with Circuits in Fault When starting the exit procedure, any active circuits, will cause the panel to enter into a fault mode. Whilst in this mode, the exit procedure is temporarily suspended. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? 0=SET WARDS A=Next option 0 Following ccts are in error :Office window 2002 Active Office door 2001 Active Clear detectors e.g. Close Door & Window *NO ERROR CCTS* PRESS ENT TO SET ENT 1. At the remote keypad enter your passcode. 2.
Operation Unsetting Your Ward(s) Unsetting of wards can only be performed at a valid remote keypad. If you attempt to unset a ward from an invalid remote keypad the display will show: Cannot 'UNSET' from this keypad. 1. Enter the protected area via the designated entry point, the internal sounder will sound. ENTRY A......... Enter Your Code! ? ? ? ? ENT SYSTEM OPEN 18:30 Sun 01 JAN 2. Proceed directly to the remote keypad and enter your passcode. The internal sounder will stop. .
Operation Unsetting Your Ward(s) If your user code is assigned to more than one ward you may be able to select the wards that you want to unset. AB.............. 17:30 Sun 01 JAN 1. Enter the protected area via the designated entry point, the internal sounder will sound. 2. Proceed directly to the remote keypad ENTRY A......... Enter Your Code! ? ? ? ? Unset wards :A,*,*,*,*,*,*,* 1 - 8 or A / C e.g. 2 Unset wards :A,B,*,*,*,*,*,* ENT SYSTEM OPEN 17:30 Sun 01 JAN and enter your passcode.
Operation Part Setting the System The TS2500 can store up to 10 pre-defined part set groups, each group is allocated a combination of wards, e.g. "PART SET GROUP 1" could be allocated wards A and C, whereas "PART SET GROUP 2" could be allocated wards A and B etc. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT 0=SET WARDS A=Next option your passcode. 2. Press B to select the PART SET GROUPS. 3. Select the group by pressing 1 - 9 or 0. B SALES & CANTEEN A.C............. 1 - 9 or 1.
Operation Part Unsetting the System The TS2500 can store up to 10 pre-defined part set groups, each group is allocated a combination of wards, e.g. "PART SET GROUP 1" could be allocated wards A and C, whereas "PART SET GROUP 2" could be allocated wards A and B etc. ABCD............ 17:30 Sun 01 JAN ? ? ? ? 0=UNSET WARDS A=Next option B MAIN OFFICE AB.............. 1 - 9 or 0 e.g. 2 SALES & ACCOUNTS ..CD............ ENT AB.............. 17:30 Sun 01 JAN 1.
Operation Setting with Circuits Omitted If you have configured the alarm system to omit one or more circuits, you may set your wards with those circuits omitted. For details on selecting the circuits to be omitted, see "Omitting Circuits" on page 29. If no circuits are selected the option to "SET WITH OMITS" will not appear in the set/unset menu. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT 0=SET WITH OMITS A=Next option 0 EXIT FOR WARDS:A............... A............... 17:31 Sun 01 JAN 1.
Operation SET FAIL:A................ ? ? ? ? ENT SET FAIL:A................ ? ? ? ? ENT 0=SET WARDS A=Next option A 0=VIEW ERROR CCT A=Next option 0 Show for wards:A,.,.,.,.,.,.,.
Operation Unsetting after an Alarm If an alarm has occurred whilst the system was set, the display will indicate the cause of the alarm when you unset the system. Once the cause of the alarm has been established the system must be reset, see "Resetting after an Alarm" on page 20. Alarm on circuit 2002 (Office window) BANNER MESSAGE 15:27 Sun 01 JAN 1. Enter the protected area via the designated entry point. The internal sounder will sound. 2. Proceed directly to the remote keypad ENTRY A.........
Operation Resetting after an Alarm Each ward can be configured to be reset by one of the following methods: User Reset Full alarms generated in a ward that is configured as user reset can be reset by any user that has access for that ward. From step 5 of "Unsetting after an Alarm": ALARM 2002 15:00.30 01/01 ? ? ? ? ENT ESC SYSTEM OPEN 15:45 Sun 01 JAN Engineer Reset 1. At the designated remote keypad enter your passcode. 2. Press ]. 3. Your ward(s) is now reset.
Operation Resetting after an Alarm Remote Reset Full alarms generated in a ward that is configured as remote reset can be reset by the engineer or the user via the exchange of unique passcodes. From step 5 of "Unsetting after an Alarm". ALARM 2002 15:00.30 01/01 ? ? ? ? 1. At the designated remote keypad enter your passcode. ENT CALL A.R.C. FOR REM. RESET CODE ? ? ? ? ENT ENT - REMOTE RESET QUOTE > ???? Enter reply code ? ? ? ? ENT - REMOTE RESET REPLY > ???? 2.
User Menu 1 SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT User menu 1 Select option :- A C = Forwards = Backwards 1 User menu 1 Do Bell test 2 User menu Do Walk Test 3 User menu 1 Use remote reset 4 User menu 1 Change passcode 5 User menu 1 Select chime 6 User menu 1 24hr omit/unomit 7 User menu 1 Omit circuits 8 User menu 1 Silent set wards 0 User menu 1 Set/Unset menu Introduction User menu 1 is accessed by entering your passcode followed by [ There are 9 menu options and access to thes
User Menu 1 Testing Bells & Sounders This option allows you to periodically test the external sounders (bell and strobe) and internal sounders. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 1 ENT Bell test wards: A,B,C,D,E,.,.,., 1 - 8 or A / C Select/deselect wards ENT Bell on only ABCDE.......... 2. Press 1 followed by [ to select the bell test option. selected for bell test. 4. To select or deselect wards A - H press 1 - 8.
User Menu 1 SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 2 User menu 1 Do Walk test ENT Walk test wards: A,B,C,D,E,.,.,., 1 - 8 or A / C Select/deselect wards ENT ESC to stop test & View circuits Operate detectors e.g.
User Menu 1 Use Remote Reset The remote reset option allows you to reset your alarm via the exchange of unique passcodes. The remote reset procedure is fully covered on page 17. If you select this option when the system does not require resetting the display will show "Remote reset is not required".
User Menu 1 Changing Your Passcode This option allows you to change your own passcode. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 4 User menu 1 Change passcode ENT Enter new code.. ---e.g. 2 5 8 0 Enter new code 2580 ENT User menu 1 Select option :ESC SYSTEM OPEN 17:40 Sun 01 JAN 1. At the remote keypad enter your passcode followed by [. 2. Press followed by [ to select the change passcode option. 4 3. Enter your new passcode followed by [. 4.
User Menu 1 Selecting Chime This option allows you to enable or disable the chime feature for your wards. If a ward has the chime feature enabled, detection circuits that have been programmed as "Chime" will generate a chime tone when activated. SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 5 User menu 1 Select chime ENT Chime on wards A,B,C,D,E,.,.,. 1 - 8 or A / C Select/deselect wards ENT User menu 1 Select chime ESC ESC SYSTEM OPEN 17:40 Sun 01 JAN 1.
User Menu 1 SYSTEM OPEN 18:00 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 6 User menu 1 24hr omit/unomit ENT 1=OMIT 24hr 2=REINSTATE 24hr 1 Omit Wards :A,*,*,.,.,.,.,. 1 - 8 or A / C Select/deselect wards ENT WARDS ISOLATED 18:00 Sun 01 JAN WARDS ISOLATED 18:10 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 6 User menu 1 24hr omit/unomit ENT 1=Omit 24hr 2=Reinstate 24hr 2 Reinstate Wards: A,*,*,.,.,.,.,.
User Menu 1 SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 7 User menu 1 Omit circuits ENT Front Door 0001 is Armed A B Enter circuit No. or = Next circuit = Previous circuit e.g.
User Menu 1 Silent Set Wards This option allows you to configure which wards will set silently, i.e. no exit tone when setting the selected ward. The wards that you select will remain configured as "silent set" until you deselect them using this menu option. SYSTEM OPEN 17:30 Sun 01 Jan ? ? ? ? ENT passcode followed by [. ENT User menu 1 Select option :- 8 User menu 1 Silent set wards 2. Press followed by [ to select the "Silent set wards option". 8 3.
User Menu 1 SYSTEM OPEN 17:30 Sun 01 JAN ? ? ? ? ENT ENT User menu 1 Select option :- 0 ENT 0=SET WARDS A=Next option C C 0=SET WITH OMITS A=Next option A C 0=VIEW ERROR CCT A=Next option A The set/unset menu has several options, however, only options that are relevant will be displayed, e.g. If all wards are unset, the option to unset wards will not be displayed. Pressing 0 will set your selected wards. Pressing 8 will set your selected wards silently.
User Menu 1 User menu 1 Select option :ENT User menu 2 Select option:ESC User menu 1 Select option :- Selecting User Menu 2 User menu 2 is accessed by pressing [ whilst "User menu 1 Select option :-" is displayed. To leave user menu 2 and return to user menu 1 simply press the ] key. This manual does not cover the procedures available in user menu 2. For full details of user menus 2, 3 and 4 please refer to the "Managers Operating Manual".
Fault Finding Unset alarms & Faults PHONE LINE FAULT 12:00 Sun 01 JAN MAINS POWER OFF 12:00 Sun 01 JAN Display Messages These messages can occur when your ward is unset, if accompanied with an internal alarm they can be silenced by entering your passcode. Your alarm system is fitted with a remote signalling device which is reporting a telephone line fault. If the fault is not Cleared you may not be able to set your ward. If the fault persists. Contact your alarm company for further advice.
Fault Finding TEST CCTS FAILED 12:00 Sun 01 JAN WARDS ISOLATED 12:00 Sun 01 JAN ! AUTO SETTING ! 12:00 Sun 01 JAN SERVICE REQUIRED 12:00 Sun 01 JAN PAYMENT REQUIRED 12:00 Sun 01 JAN ENGINEER ON SITE 12:00 Sun 01 JAN RELEARN REQUIRED 12:00 Sun 01 JAN Display Messages One or more circuits have failed during a test routine initiated by your alarm company. You can still set and unset your wards but you should contact your alarm company for further advice.
Fault Finding SYSTEM IS BUSY PLEASE WAIT HI SECURE UNSET 12:00 Sun 01 JAN CODE TAMPER KEYPAD LOCKED ! Cannot Set Messages Display Messages Another user is accessing the alarm system. You cannot use your keypad until this message has cleared. The TS2500 has an high security feature which can be applied to any ward. When the ward is unset the remote keypads display "HI SECURE UNSET" and the high security timer is started.
Fault Finding Sorry,cannot set Mains Power off Sorry,cannot set Phone line fault Sorry,cannot set Payment Required Sorry, Your code is locked out Display Messages Cannot set due to no mains power at the control panel. Clear the fault and if still displayed contact your alarm company for further advice. Cannot set due to a phone line fault from your remote signalling device. Clear the fault and if still displayed Contact your alarm company for further advice.
Records Setting System Details Wards A B C D E F G H M N O P Entry Time Exit Time Setting Mode Bell Delay Bell Time User Reset Eng. Reset Rem. Reset Setting Wards I J K L Entry Time Exit Time Setting Mode Bell Delay Bell Time User Reset Eng. Reset Rem.
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Records Date Service Record Engineer Action
Records Installation Engineer: Installation Company: Address: Telephone No: Reset Message: Alarm Receiving Centre: Telephone No: Rem.
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