Operation Manual

X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the Con‐Con‐
necting Callnecting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐Call Con‐
nectednected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
current location of the vehicle
R
vehicle identification number
i
The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno-
sis, the Mercedes-Benz Customer Assistance
Center can ascertain the nature of the prob-
lem (Y page 323).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate a
Roadside Assistance call, if:
R
the indicator lamp for Roadside Assis-
tance call button : is flashing continu-
ously.
R
no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call FailedCall Failed message appears in the
multifunction display.
X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X
Press the corresponding button for ending
a phone call on COMAND.
MB Info call button
X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the Con‐Con‐
nectingnecting CallCall message. The audio system
is muted.
If a connection can be made, the Call Con‐Call Con‐
nectednected message appears in the multifunction
display.
Features
319
Stowage and features
Z