Operation Manual

Problems with "Pre-entry climate control via SmartKey"
Problem
Possible causes/consequences and M Solutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.
The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
X
Start the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
R
a mains socket (Y page 183)
R
a charging station (Y page 186)
R
a wallbox (Y page 185)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
X
Switch on the engine and let it run for more than ten seconds.
X
Try again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum
charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
R
the vehicle is not connected to an electric
power supply and
R
the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
R
Climate control system
R
Blower
R
Seat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
R
Climate control system
R
Blower
R
Seat heating
R
Steering wheel heating
R
Armrest heating
R
Exterior mirror heating
R
Rear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
Operating the climate control systems
157
Climate control
Z