Operation Manual

251
Controls in detail
Useful features
The Tele Aid system
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
앫 Automatic and manual emergency
앫 Roadside Assistance
앫 Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç or use the volume knob
on your COMAND headunit.
왘 To activate, press the SOS button, the
Roadside Assistance button • or
the Information button ¡, depend-
ing on the type of response required.
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button • and the
Information button ¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid Inoperative appears
for approximately 10 seconds in the multi-
function display.
i
The SOS button is located above the interior
rear view mirror (
컄 page 253).
The Roadside Assistance button • and the
Information button ¡ are located below the
center armrest cover (
컄 page 239).
!
The Tele Aid system utilizes the cellular
network for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
Warning! G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
Tele Aid
Inoperative
is displayed in the multifunc-
tion display after the system self-check,
a malfunction in the system has been
detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.