Maintenance and Service Guide

Vehicle Identification Number (VIN):
Owner Name:
Address:
Phone:
Your satisfaction is our #1 goal. If you
have questions or concerns about your
vehicle, we suggest you follow these
steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
dealership.
2. If the inquiry or concern remains
unresolved, contact the Sales Manager or
Service Manager at the dealership.
3. If the inquiry or concern cannot be
resolved at the dealership level, please
contact the Ford Customer Assistance
Center.
In the US, contact:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired:
1-800-232-5952
In Canada, contact:
Customer Assistance Center
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Outside the US or Canada, contact:
Ford Motor Company
Worldwide Direct Market Operations
1555 Fairlane Drive
Allen Park, Michigan 48101 U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
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General Owners Information
General Owners Information

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