Specifications

OWNER SERVICE ASSISTANCE
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PARTS AND ACCESSORIES INQUIRIES
Direct any inquiries concerning Quicksilver replacement parts
and accessories to your local authorized dealer. The dealer has
the necessary information to order parts and accessories for you
if they are not in stock. Only authorized dealers can purchase
genuine Quicksilver parts and accessories from the factory.
Mercury Marine does not sell to unauthorized dealers or retail
customers. When inquiring about parts and accessories, the
dealer requires the engine model and serial numbers to order
the correct parts.
RESOLVING A PROBLEM
Satisfaction with your Mercury product is important to your dealer
and to us. If you ever have a problem, question or concern about
your power package, contact your dealer or any authorized
Mercury dealership. If you need additional assistance:
1. Talk with the dealership's sales manager or service
manager. Contact the owner of the dealership if the sales
manager and service manager have been unable to resolve
the problem.
2. If your question, concern, or problem cannot be resolved by
your dealership, please contact the Mercury Marine Service
Office for assistance. Mercury Marine will work with you and
your dealership to resolve all problems.
The following information will be needed by the Customer
Service:
• Your name and address
• Your daytime telephone number
• The model and serial numbers of your power package
• The name and address of your dealership
• The nature of the problem
CONTACT INFORMATION FOR MERCURY MARINE
CUSTOMER SERVICE
For assistance, call, fax, or write to the geographic office in your
area. Please include your daytime telephone number with mail
and fax correspondence.