Hapi User Manual Hapi User Manual Revision 0.03 26.07.14 Merging Technologies Le Verney 4, CH-1070 Puidoux Switzerland www.merging.
Hapi User Manual Contents Hapi Warranty Information ...................................................................................................................... 9 Contacting Merging ................................................................................................................................. 9 Introduction to Hapi ............................................................................................................................... 10 Hapi block diagram ................
Hapi User Manual Hapi Firmware update procedure ......................................................................................................... 66 Hapi troubleshooting ............................................................................................................................. 71 Hapi on screen Error Report.........................................................................................................................................
Hapi User Manual IMPORTANT SAFETY AND INSTALLATION INSTRUCTION SAVE THESE INSTRUCTIONS INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS WARNING – when using electric products, basic precautions should be followed, including the following: 1. Read all of the safety and installations instructions and explanation of graphic symbols before using the product. 2. The product must be grounded otherwise it could malfunction or breakdown.
Hapi User Manual marked change in performance, or E. The product has been dropped, or the enclosure damaged. 12. Do not attempt to service the product beyond that described in the user maintenance instructions. All other servicing should be referred to qualified service personnel. 13. WARNING - Do not place objects on the power supply cord, or place the product in a position where anyone could trip over, walk on, or roll anything over cords of any type.
Hapi User Manual IMPORTANT NOTICE: Please read the following information very carefully before attempting any installation. Failure to comply with the precise instructions may result in damage to your Merging hardware. Please read this entire section of the manual carefully before installation. STATIC DANGER NOTICE: Please note that the Hapi contains delicate electronic components that can be damaged or even destroyed when exposed to static electricity.
Hapi User Manual Environmental Limits System Office Environment Parameter Limits Operating Temperature +5 degrees C to +45 degrees C with the maximum rate of change not to exceed 10 degrees C per hour. Non-Operating Temperature -40 degrees C to +70 degrees C Non-Operating Humidity 95%, non-condensing @ 30 degrees C Operating Shock No errors with a half sine wave shock of 2G (with 11-millisecond duration). Package Shock Operational after a free fall, 60 cm depending on the weight.
Hapi User Manual Declaration of Conformity According to EMC Directive 2004/108/EC Product Horus Manufacturer Merging Technologies SA Le Verney 4 CH-1070 Puidoux Switzerland 90-260 VAC, 50/60 Hz, 0.
Hapi User Manual Hapi Warranty Information This product is warranted to be free of defects in materials and workmanship for a period of one year from the date of purchase. Merging Technologies, Inc. extends this Limited Warranty to the original purchaser. In the event of a defect or failure to confirm to this Limited warranty, Merging Technologies, Inc. will repair or replace the product without charge within sixty (60) days.
Hapi User Manual Introduction to Hapi Modular by Design Hapi, the son of Horus. Born from the most flexible and sonically transparent audio interface and providing the same RAVENNA / AES67 connectivity as its father, Hapi is both the perfect primary interface for smaller systems as well as the ultimate accessory for a system using Horus where control room I/O is required.
Hapi User Manual Hapi block diagram Hapi Block Diagram Ravenna input streams Ravenna output streams Outputs Inputs Preamp gain Analog input 1 . Mic/Line Analog . . . . . . . input . 16 Mic/Line Low cut PAD Phase Preamp gain PAD Low cut Phase Line level selection . . . . . . . . . . . . . . . . . . Analog line. output 1 . . . . . . . .
Hapi User Manual Hapi modules interconnection diagram Live RAVENNA Internal Internal busses busses Output source AES OUT (SubD25) A/D D/A OUT (SubD25) IN (Toslink) ADAT / SPDIF ADAT / SPDIF OUT (Toslink) Network RAVENNA Sink RAVENNA Source Network IN (SubD25) AES IN (SubD25) Mode Transparency generator Wave generator Mode Loopback module Transparency checker Loop Loopback module Loop www.merging.
Hapi User Manual HAPI HARDWARE FRONT PANEL BACK PANEL HAPI UNIT HAPI SCHEMATIC IMAGES Front Panel Back Panel www.merging.
Hapi User Manual HAPI BASE UNIT HAPI Specifications Case Material Front Panel Material Weight (excluding redundant PS) Dimensions (1U rack mounting) Voltage (AC) Voltage (DC) (option IOC-HAPI-PSR) Power Consumption (Max) Front Panel TFT size/resolution Powder Coated Steel Brushed Aluminum 4.5 kg / 10 lbs 483 x 320 x 44 mm 90V–260V, 47–63 Hz 10-14V < 30 Watts OLED (160x128 px) Headphone Monitor Jacks Headphone Jack 1&2 Max output Level (Unbalanced) Output Impedance Dynamic Range (A-weighted, typ.
Hapi User Manual Hapi optional cards IOM-HORUS AD8/AD8P These remotely controlled Mic/Line Input cards have set a new benchmark in analog circuitry design.
Hapi User Manual IOM-HORUS AD8D/AD8DP These cards have the same specifications as the IOM-HORUS-AD8/AD8P cards and provide additionally a Line level post Mic-pre “Direct Out” output. Available in models that work up to 192kHz (AD8D) and DXD/DSD256 (AD8DP) HORUS-AD8D/AD8DP Key Features • Removes the need for DI boxes • Allows build-in Mic splitting variants HORUS-AD8D/AD8DP Direct Out Section 10 Hz –50kHz +18.5 dBu < 100 Ω 124.5 dB < -109dB (0.00035 %) DB-25 / AES59 (Tascam Ana.
Hapi User Manual IOM-HORUS DA8/DA8P The DA8 (up to 192kHz) and the DA8P (up to DSD) have been shown in testing to be consistently the quietest multichannel D/A conversion modules available anywhere. IOM-HORUS-DA8/DA8P Key Features • Auto-mute circuitry for “no-pop” power cycling • Digitally controlled trims for line up procedures • Dynamic range of 127dB (typ.
Hapi User Manual Line Output Level calibration The DA8 and DA8P modules feature both hardware level settings in the form of 4 DIP switches per output channel and a software fine adjustment to align the Analog Output levels to whatever local/organization operational levels are mandated. The Hardware settings will usually be set only once, at product installation, and only if the desired Operating Line Level differs from the default ex-factory settings of +18 dBu for 0 dBFS.
Hapi User Manual Output Level calibration Example: Assuming your operating Level is 21 dBu for 0 dBFS (typical of French Radio Broadcasters), you should set the DIP Switches all OFF (DIP Switch positioned to the left, with respect to the picture below) to set maximum Output Level to +24 dBu (since there is no 21 dBu hardware setting) Once this is set and the DA modules are screwed back in place. Power up the Hapi and go to the Hapi Setup Page>Module, select each D/A module for software calibration.
Hapi User Manual IOM-HAPI-MADM/MADS The MADI optional Module card (MADM - Multimode / MADS – Single mode) provides a channel count of 64 inputs and 64 outputs @1FS IOM-HAPI-MADM/MADS Features • MADI Optical and Coaxial inputs and outputs • 64 discrete channels of digital input and output (extended mode) at 1FS • Up to 384 kHz sampling rate • 24-bit resolution • Fully compliant MADI (AES 10-1991) • 2 BNC and 1 SC connectors (Multimode or single mode) Single mode fibers have a lower power loss characteristi
Hapi User Manual Hapi cables Connecting the analog audio Input cables to the AD8/AD8P modules The AD/AD8(P) modules connect the Mic/Line Inputs using DB25 D-SUB connections. Please ensure that the cables you have chosen to use, or have had made, conform to this specification before you attempt to connect them. To connect the DSUB connection to the IOC-AD8(P), align the Male cable connector with the female DSUB port on the module. Then, with slight pressure, guide the connector into place.
Hapi User Manual Connecting the analogue outputs cables to the DA8/DA8P modules The IOC-DA8(P) modules connect the line outputs using DB25 D-SUB connections. Please ensure that the cables you have chosen to use, or have had made, conform to this specification before you attempt to connect them. To connect the DSUB connection to the IOC-DA8(P), align the Male cable connector with the female DSUB port on the module. Then, with slight pressure, guide the connector into place.
Hapi User Manual Connecting the AES-EBU cable The AES ports connect the AES-EBU I/O using DB25 D-SUB connections. Please ensure that the cables you have chosen to use, or have had made, conform to this specification before you attempt to connect them. To connect the DSUB connection to the AES port, align the Male connector with the female DSUB port on the module. Then, with slight pressure, guide the connector into place.
Hapi User Manual Connecting the MADI cable The MADI port (optional MADI Module) can be connected using either Optical or coaxial cabling. When using Optical cabling, first ensure that you have a clean work area, as dust and debris can affect the connection if any obstruction is present. Remove the cap on both the cable and the port and slowly / firmly push the cable into the receiving port on the Hapi unit until it clicks into place.
Hapi User Manual Sync breakout cable pin-out Connecting the RAVENNA Ethernet cables The RAVENNA ports (Primary and Secondary) are RJ45 female receptacles. Simply line up the RJ45 cable with the slot on the rear of the Hapi unit and slide it into place until it clicks into its locked position. (Category 5E or 6) Note: Only primary (PRI) port should be used for now (Secondary port is for network redundancy and not yet supported) Connecting the GPIO Under development www.merging.
Hapi User Manual Hapi key features Modular analog interfacing Hapi allows the user to choose between Analog inputs and Analog outputs and MADI I/O required for each unit. Hapi provides a total of two universal I/O slots which can accept a combination of Mic/Line modules and or Line output cards and or a MADI module. Users can configure their Hapi with any combination.
Hapi User Manual AES-EBU 1 x D-SUB25 connectors providing 8 channels (4 AES pairs) of AES-EBU I/O are Included as standard (as is the MADI module). ADAT/SPDIF 8 ADAT I/O or 2 SPDIF I/O (on TOSLINK) are Included as standard. This module is supported up to 2FS (96 kHz) Signal routing paradigm Hapi is quite possibly the most flexible audio interface ever designed. Users can literally route any input signal to any output module. Better yet, it can route any input signal to any combination of output modules.
Hapi User Manual Installing an additional Hapi I/O Module Installing additional Hapi I/O Cards (AD8/AD8P or DA8/DA8P) Before you start Place the Hapi unit on a hard, dry surface or mount it onto a 19” rack and leave plenty of room for air convection.
Hapi User Manual Installing a Hapi MADI Module (MADM or MADS are optional) Before you get started - Place the Hapi unit on a hard and dry surface or mount it into a 19” rack and leave plenty of room for air convection. - In order to meet the EMC requirements of directives 89/336/EEC and 93/68/EEC, and in order to obtain the high performance possible for the Hapi unit, you must use correctly shielded cables of good quality for all external connections when installing the Hapi unit.
Hapi User Manual 6. Align the MADI Module over the 4 spacers and screen the MADI module using the 4 screws 7. Connect the ribbon cable from the MADI module to the J8 connector on the Main Hapi board 8. Put the back panel cover slot for MADI and screw the 2 nuts onto the I/O BNC connectors. 9. Replace any modules that were removed earlier to provide access 10. Close the Hapi top panel cover and replace the fixing screws 11. Power the Hapi back on and the MADI module will be recognized www.merging.
Hapi User Manual Assembling the rack mount ears Hapi is delivered with two rack mount ears for easy installation into a 19” rack. The ears can be mounted either on the front or the rear of the device. Installing the rack mount ears on the front panel 1. Turn off and unplug your Hapi 2. Unscrew the eight (8) M3x5 screws located on the side of the device (4 screws per side) 3. Place the rack mount ears on the side of Hapi, as shown in the pictures below 4.
Hapi User Manual Installing the Merging PCIe Ethernet Controller Card NET-MSC-GBEX1 Detailed steps on how to install the NET-MSC-GBEX1 PCIe card in your PC. 1. Power down your PC and switch it off at the wall. Remove the screws holding the top or side of the case on and carefully slide off the panel. 2. Wearing an anti-static wristband is desirable whenever working with sensitive electrical equipment.
Hapi User Manual 5. Push down gently at first, ensuring you have the pins lined up correctly with the slot, and then apply more force to slot the card home fully. 6. Use the screw which held the backing plate in place to secure the card and check that the card sits properly. Finally, replace the case cover(s) and plug your machine back in. 6.
Hapi User Manual Hapi power ON Connecting the Power Cable The Hapi unit runs on 85-240V, 50-60 Hz AC voltage. Excessive voltages can seriously damage the Hapi unit, so make sure that your AC power matches the voltage of your Hapi unit. When you connect the power, use the cable you received with your Hapi unit and plug it into a grounded outlet. For safety and EMC reasons, and to prevent audio hum, the system must be properly grounded.
Hapi User Manual The selection of the mode can be done using jumper J13 on the backplane of Hapi. Jumper J13 pinout: 1-2: normal operation 2-3: always ON operation The default ex-factory setting is normal mode Turn ON your Hapi 1. Press the Hapi Front Panel Power Button Note: Pressing the power button while also pressing down the small triangle Home Page button will start up in Maintenance Mode, such mode is necessary for firmware updates only. 2. The Hapi front panel button will turn on.
Hapi User Manual Hapi OLED screen interface Hapi Menu Hierarchy www.merging.
Hapi User Manual Screen navigation The Main Rotary Control gives the user control over the Hapi OLED screen navigation The Rotary Control: The Rotary Control wheel when turned from right to left navigates through the available menu, to confirm a Menu entry Push the Rotary Control button. This will either open a sub-menu or confirm an entered value.
Hapi User Manual Volume Menu The Volume menu is where the user can determine the analog output module which will be controlled by the Hapi Rotary Control. It will also display the output meters of the selected module.
Hapi User Manual D/A Meters Sub-Menu (Meters) The D/A meters page will display a VU meter for each D/A output available. If you have 1 x D/A module you will see 8 VU meters, if you have 2 x D/A modules you will see 16 VU meters, so one for each physical output. Input Levels Sub-Menu (Meters) The Input Meters page will display the input metering of the modules present in the Hapi. A metering view of one Led per input channel is represented in this page.
Hapi User Manual Meters Settings Menu Hot: Sets the level above which the meter display will be red. If set to 0dB this will mean clipping. Range -2dBFS to 0dBFS Alignment: Sets metering level alignment range (yellow leds). Range -24dBFS to 0dB Decay integration time: Sets the rate at which the level meter display decays after the level falls below the most recent Peak.
Hapi User Manual PTP Clock The Precision Time Protocol (PTP) is a protocol used to synchronize clocks throughout a computer network. Also known as IEEE 1588, it is a protocol designed to synchronize real-time clocks in the nodes of a distributed system that communicates using a network. RAVENNA is based on and uses V2 of this IEEE standardized protocol. PTP Clocks allow for time resolution to the Nanosecond.
Hapi User Manual Frequency: The long-term measured Frequency (in Hz) and deviation in ppm (parts per million) between the signal the unit is locked on to and the internal reference. Delta: The short-term (instantaneous) time offset between the reference signal and the internal (considered as ideal) reference, measured in nanoseconds (ns). In other words, the delta indicator over a RAVENNA network will report the delta in ns between the master and the slave.
Hapi User Manual PreAmp Menu The PREAMP (A/D) menu becomes active if you have 1 or more AD8(P) modules installed in the Hapi unit, giving full access to the Input controls. Please see below for a description of the buttons available.
Hapi User Manual we recommend our users to set the level alignment to -6dB on each DA module configuration page. 48V This button will turn on 48V phantom power for the channel. If it is lit, it means that Phantom power is active. Only active on channels set to Mic.
Hapi User Manual Formats Menu (Setup) Sample Rate: Select the Hapi Sampling Rate 44.1 kHz - 48 kHz - 88.2 kHz - 176.4 kHz - 192 kHz - 384 kHz – DXD/DSD Note: The available Sampling Rates depend on the Hapi Analog module cards. Only Premium Analog modules offer support beyond 192 kHz.
Hapi User Manual ADAT: AES: D/A: MADI: HEADPHONE: SPDIF: Takes you to the ADAT Routing configuration page (refer below) Takes you to the AES Routing configuration page (refer below) Takes you to the D/A Routing configuration page (refer below) Takes you to the MADI Routing configuration page (refer below) Takes you to the Headphone Routing configuration page (refer below) Takes you to the SPDIF Routing configuration page (refer below) A/D: Loopback: Disabled as one cannot route TO an Input! Takes you to
Hapi User Manual Routing Example: MADI Routing Output: Users can route literally any input signal to any output module. Users can also route any input signal to any combination of output modules. Signals are routable in blocks of 8 channels.
Hapi User Manual Heaphone Menu The Headphone menu refers to the Hapi front panel Headphone Monitor jacks. The Headphone jacks 1 & 2 (6.3 mm and 3.5 mm) output the same source and level. Headphone gain: Sets the gain of the Headphone output.
Hapi User Manual Note: Mykerinos users who are connected to the Hapi should configure their Mykerinos Pyramix general settings so that the MADI High Speed mode is disabled and then set the Hapi to 48k Frame (legacy). Modules: A/D Sub-Menu Mic Alignment: User can offset the Mic Gain Alignment scaling from a Range of 0dB to +12dB. Example: Setting a gain alignment of +10dB will make the Hapi, Web Access or the Pyramix PreAmps control to be offset by a scaling of +10 dB.
Hapi User Manual Modules: Loopback (hidden menu, available only for debug use) Transparency Check: This is a Debug Utility tool that verifies the bit transparency of the audio path On: Transparency check enabled Off: Loopback mode enabled Word Length: Word length of the digital audio data signal (16 bits or 24 bits) Status: Green: Path transparency valid Black: Path is not transparent Numbering: indicates the number of discontinuities measured Latency: Output to Input delay in samples Presets Menu
Hapi User Manual System (Setup): ASIO Clock: If set to Auto enabled: The ASIO clock will be generated by the Hapi which will be PTP Master. If Auto is disabled: The ASIO clock will always be generated by this Hapi. Note: Do not disable unless you are sure that no Hapi will be PTP Master. Home Page: Users can decide what will be their Hapi OLED Home Page. You can return to the Home Page by performing a long Rotary Control push or by pressing the Hapi front panel Home Page button (small Pyramid).
Hapi User Manual Network Menu (Setup) Device Name: Name of the Hapi unit. This name will be broadcast across the network and will be seen in applications such as the MT Discovery tool. The Hapi unit name can be changed from the Web control access Network page (see section below for all details) IP Settings: Manual: Type IP address using box selection and the - or + buttons Auto: The IP address will be automatically attributed using ZeroConf/Auto-IP mechanism (address range 169.254.xx.
Hapi User Manual ERROR Menu List the errors detected by the Hapi. Refer to the troubleshooting section below for details of each errors. The Clear entry will delete the listed errors. EXIT Menu Shutdown: Initiates a proper shutdown of the Hapi unit, including a save of the current configuration. Do not attempt to shutdown the Hapi unit in other ways (such as using the power switch on the back of the device).
Hapi User Manual Hapi Web Control access Installing and accessing the Hapi Control interface remotely To control and view your Hapi remotely with a web browser make sure that you are using one of the Internet browsers below: Google Chrome (Highly Recommended), Mozilla Firefox, Opera, Apple Safari. * Microsoft Internet Explorer is not supported * Then take the following steps: 1) If you did not install Pyramix v8 or Pyramix v9 proceed from step 2 to 3.
Hapi User Manual Hapi Web Access The Web access Hapi menu pages are based on the Horus layout and differ from the Hapi OLED screen Disconnection warning: User will be warned it the remote web access to the Hapi become offline/disconnected. Hapi Web Access Disconnected www.merging.
Hapi User Manual Meters web menu The Meters web menu will display the input metering of the modules present in the Hapi Hapi Meters Web menu Led indications: Peak indication Alignment range Signal indicator The leds indicate the inputs levels of the AD1 inputs 1 to 8 Note: You can reset a module Peak by doing Mouse + Click on the Module display section. In the example above pressing A/D 1(8ch) will reset the peak displayed on the input 1.
Hapi User Manual PreAmp web menu - Allows the creation of up to 8 groups - Naming of channels (can be saved in Hapi presets) Hapi PreAmp Web menu ALL GRP RMN GRP RST GRP RST ALL GRP Will include all faders into the selected group Will include the remaining faders into the selected group Will reset the selected group Will reset all groups, all grouping will be reset to default Network web menu The Network page allows users to personalize a name for the Hapi unit.
Hapi User Manual Figure5 Hapi Embedded User Manual The Hapi Presets: Disk Presets can be stored and loaded on your local system where Hapi is connected to.
Hapi User Manual Note: Stored Hapi preset have a .bin file extension. In order to be able to rename the Hapi preset file at save the Chrome browser users will need to adjust this Setting. 1. Go into Chrome Settings 2. Click on Show advanced settings 3. Under Downloads, check the box « Ask where to save each file before downloading » Now when clicking on « to Disk » a window pops up that allows you to change the name of the preset (.bin) file prior to saving it.
Hapi User Manual HAPI & HORUS setup examples www.merging.
Hapi User Manual www.merging.
Hapi User Manual www.merging.
Hapi User Manual www.merging.
Hapi User Manual www.merging.
Hapi User Manual www.merging.
Hapi User Manual Hapi Firmware update procedure 1) Download the latest firmware available. Can be found at http://www.merging.com/products/horus/downloads 2) Make sure that the .bin downloaded firmware file is on a PC that is on the same network as your Hapi. (Users who have received a .
Hapi User Manual Note: If you wish to cancel the Hapi Maintenance mode you can do so from the Web access page or by pressing the small physical power button, this will reboot the Hapi in normal mode. You can also press the small triangle button in order to reboot the Hapi. Be aware that the small triangle button is only active for reboot when in Maintenance mode.
Hapi User Manual 7) Your default web browser (Merging recommends Google Chrome for best results) should open up on a firmware update page Note: If your web browser does not open on the firmware upgrade page, clear your browser history and re-open the Hapi page by Double Clicking on the “Hapi in Maintenance Mode” entry in MT Discovery. Note: Do not perform a Firmware upgrade if you plan to install Pyramix v8 simultaneously. Proceed only with one at a time. 8) Click on “Select File” and choose the file (.
Hapi User Manual 10) Wait until the webpage says “Update successful!” and Hapi screen displays “Please Shutdown”. Web Access page Hapi on screen Warning: Some Firmware updates will require first a Hapi Maintenance Mode update. In such case you might see a message posted like “Wrong maintenance version, must be >= 27” . Note: A Maintenance Mode update requires a shutdown of the Hapi once the update completed. 11) Shutdown your Hapi after the Firmware or Maintenance Mode update.
Hapi User Manual previous browser page and select the firmware again and re-update it. If you do not proceed in this way the Hapi may no longer start up. Then a return to factory might be required. If a fail message is posted saying “Wrong maintenance version, must be >= 27”. This means that you must first install the latest Maintenance Firmware prior to updating to the latest Firmware Contact us at support@merging.com if your firmware update cannot be executed www.merging.
Hapi User Manual Hapi troubleshooting Hapi on screen Error Report Your Hapi can display on the OLED screen some detected errors. In case of an error report the Hapi will display the message on its screen. Refer to the error list below as a reference. Once the issue is sorted Press the “clear” button to remove reported error. If the message reappears it indicates that the error is still present.
Hapi User Manual “48V power failure: all A/D 48V forced off until next reboot” The attached error message is displayed when: 1. 48V is malfunctioning 2. If there is a short circuit on 48V If a MAJOR (by MAJOR, we mean that the threshold of short-circuit detection requires at least 10 Preamp inputs to be shorted simultaneously) 48V Phantom Power Supply short circuit is detected, 48V is forced off on all A/D channels and the following error message is displayed. Note: 48V will be forced off until reboot.
Hapi User Manual How to provide Merging Support with a Hapi debug dump file Dump procedure: 1. Connect the Hapi to your system via Ethernet 2. Open a web browser (e.g. Google Chrome) and make sure that you type in your Hapi Ip address 3. This should open the Main Hapi Page (alternatively open the Hapi Web page from the MT Discovery tool) 4. Follow the Hapi Name entry .local/. with the /debug/syslog Example: Hapi_80028.Local./debug/syslog Right-click and export the Hapi syslog.txt file 5.
