INSTRUCTION MANUAL Model CG3800 Light Duty Commercial Door Operator nal o i t Op ssory e Acc ilable ew Avae 11 for the N See The Chamberlain Group PO Box 6106 West Gosford NSW www.chamberlainanz.
TABLE OF CONTENTS INTRODUCTION 2-5 Safety symbol review and signal word review . . . . . . . .2 Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Preparing your door . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Carton inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Planning • The torsion bar must extend at least 25mm to 100mm (1” to 4”) past the bearing plate. • An electric outlet is required within 1.8m (6ʼ) of the installation area. If outlet does not exist, contact a qualified electrician. • Depending upon buildingʼs construction, extension brackets or wood blocks may be needed to install safety reversing sensors.
Preparing your Door Before you begin: To prevent possible SERIOUS INJURY or DEATH: • ALWAYS call a trained door systems technician if door binds, sticks or is out of balance. An unbalanced door may not reverse when required. • NEVER try to loosen, move or adjust door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension. • Disable ALL locks and remove ALL ropes connected to the door BEFORE installing and operating the door operator to avoid entanglement.
Carton Inventory Your door operator is packaged in one carton which contains the motor unit and the parts illustrated below. Note that accessories will depend on the model purchased. If anything is missing, carefully check the packing material.
ASSEMBLY STEP 1 Attach the Collar to the Motor Unit To avoid installation difficulties, do not run the door operator until instructed to do so. • Loosen the collar screws. • Attach collar to either the left or the right side of the motor unit. Ensure that the collar is seated all the way on motor shaft until stop is reached (Figure 1). • Position the collar so that the screws are facing up (accessible when attached to the torsion bar).
INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS WARNING To reduce the risk of SEVERE INJURY or DEATH: 1.READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2.Install door operator ONLY on properly balanced and lubricated the door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH. 3.ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing operator. 4.
INSTALLATION STEP 2 Attach the Emergency Release Rope and Handle To prevent possible SERIOUS INJURY or DEATH from a falling door: • If possible, use emergency release handle to disengage door ONLY when door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly. • NEVER use emergency release handle unless the doorway is clear of persons and obstructions.
INSTALLATION STEP 4 Figure 1 Attach the Cable Tension Monitor (Required) This operator comes standard with the cable tension monitor. It is supplied as a device to monitor the cables for ANY slack that may occur and will reverse the door when excessive slack is detected, eliminating service calls. The cable tension monitor MUST be connected and properly installed before the door operator will move in the down direction. NOTE: The cable tension monitor is shipped for left side installation.
INSTALLATION STEP 6 Installing the Wireless Wall control (CG128) To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: • Be sure power is not connected to the operator, and disconnect power to circuit BEFORE removing cover. • Door installation and wiring MUST be in compliance with ALL local electrical and building codes. • NEVER use an extension cord, 2-wire adapter or change plug in any way to make it fit outlet. Be sure the operator is grounded.
INSTALLATION STEP 7 Mounting the Evercharge Standby Power Unit (SPU) (not provided) CM475 EverCharge Standby Power Unit If the optional CM475 Standby power supply unit is part of this installation it should be installed at this time. • The SPU can be mounted to either the ceiling or a wall within 3' (.9 m) of the motor unit. • Position the SPU as desired to a structural support (ceiling joist or wall stud). • Attach the SPU to the support using the mounting holes on either side of the SPU.
INSTALLATION STEP 9 Install The Protector System® Be sure power is not connected to the door operator BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from a closing door: • Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. • Install the safety reversing sensor between 50mm (2”) and 150mm (6”) above the floor.
TROUBLESHOOTING THE SAFETY REVERSING SENSORS MOUNTING AND WIRING THE SAFETY REVERSING SENSORS 1. If the sending eye indicator LEDs are both blinking • Run the wires from both safety reversing sensors to the after installation, check for: operator. Use insulated staples to secure wire to wall and ceiling. • Electric power to the operator. • Strip 11mm (7/16") of insulation from each set of wires. • A short in the white or white/black wires.
ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Follow the steps below to set the limits. Figure 1 Indicator Light Without a properly installed safety reversal system, persons (particularly children) could be SERIOUSLY INJURED or KILLED by a closing door. • NEVER learn forces or limits when door is binding or sticking. Repair door first.
ADJUSTMENT STEP 2 Setting the Force The force setting button is located on the front panel. The force setting measures the amount of force required to open and close the door. 1. Locate the purple button on the unit (Figure 1). 2. Push the purple button twice to enter unit into Force Adjustment Mode (Figure 2). The LED (Indicator Light) will flash quickly. 3. Push the remote control or door control (Figure 3). The door will travel to the DOWN (close) position.
ADJUSTMENT STEP 5 Test the Safety Reversal System Without a properly installed safety reversal system, persons (particularly children) could be SERIOUSLY INJURED or KILLED by a closing the door. • Safety reversal system MUST be tested every month. • If one control (force or travel limits) is adjusted, the other control may also need adjustment. • After ANY adjustments are made, the safety reversal system MUST be tested.
OPERATION IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with the wireless door control or remote controls. 3. The appliance is not intended for use by young children or infirm persons without supervision. 4.
Using Your The Door Opener Your Security:® operator and hand-held remote control have been factory-set to a matching code which changes with each use, randomly accessing over 100 billion new codes. Your operator will operate with up to eight Security:® remote controls and one Security:® Keyless Entry System. If you purchase a new remote, or if you wish to deactivate any remote, follow the instructions in the Programming section.
Unit “Learn” Button LED or Diagnostic LED “Learn” Button Diagnostic Chart 1 FLASH Safety reversing sensors wire open (broken or disconnected). OR 2 FLASHES Safety reversing sensors wire shorted or black/white wire reversed. 3 FLASHES Door control or wire shorted. 4 FLASHES Safety reversing sensors slightly misaligned (dim or flashing LED). 5 FLASHES Possible RPM sensor failure. Unplug to reset. 9 FLASHES Cable tension monitor reversal.
PROGRAMMING Your door operator has already been programmed at the factory to operate with your hand-held remote control. The door will open and close when you press the large push button. Below are instructions for programming your operator to operate with additional Security:® remote controls.
(OPTIONAL) To Add, Reprogram or Change a Keyless Entry PIN USING THE “LEARN” BUTTON To change an existing, known PIN If the existing PIN is known, it may be changed by one person without using a ladder. 1. Press the four buttons for the present PIN, then press and hold the # button. The operator will click twice. Release the # button. 2. Press the new 4-digit PIN you have chosen, then press Enter. The motor unit will click once when the PIN has been learned.
8. The door reverses for no apparent reason and operator LED doesnʼt blink: TROUBLESHOOTING 1. The operator doesn't operate from either the Door Control or the remote control: • Does the operator have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.) • Have you disabled all door locks? Review installation instruction warnings on page 7.
REPAIR PARTS Installation Parts 1 6 5 2 7 NOT ICE 8 4 3 KEY NO. 1 2 3 4 5 PART NO.
WARRANTY / GUARANTEE Chamberlain Australia Pty Ltd herein referred to as “The Company” (a) The Company shall guarantee the goods for a period of two years from the date of invoice against any defects in construction or operation arising solely from faulty design, materials or workmanship subject to the following clauses.
