Technical data

268 Meru System Director Configuration Guide © 2012 Meru Networks, Inc.
Enterprise Mesh Troubleshooting
3. Unplug APs with power supplies.
4. Remove the Ethernet wires from the first level of wireless APs (in this example,
AP-2).
5. Repeat steps 2 -3 for the second level (in this example, AP-3) of a connectivity
tree and check that they connect to the intermediaries.
6. Repeat steps 2 -3 for the third level (in this example, AP-4) of a connectivity tree
and check that they connect to the intermediaries.
7. Issue the CLI command copy running-config startup-config to save your setup.
8. Power up the APs in order starting with AP-1. Make sure an AP is online (light is
green) before powering up the next one.
9. Check the status of the APs (show ap #). One should be operating as a gateway
and the rest as wireless.
10. Create ESSIDs for clients and connect clients. Try pinging, browsing, etc. with the
CLIents.
11. Power off and disconnect all APs with the role wireless. (Do not power off or
disconnect the gateway AP.)
12. Relocate the APs to their operational location, and power them on in order
starting with AP-1. Make sure an AP is online (light is green) before powering up
the next one.
Provided the APs are in range with each other as per your topology design, they
should appear online automatically with no further settings. Try them out as you did
with the staging phase. Your installation is complete.
Enterprise Mesh Troubleshooting
Problem-Solution Chart
Problem Possible Cause & Solution
During installation, I upgraded the
wireless APs in the order as directed,
but when I upgraded the controller
(last), that wiped out all of the
previous configurations.
Install the Enterprise Mesh license first, then
perform the AP and controller upgrade.
Wireless APs are not connecting to
their designated parent AP.
Ensure that AP150 Virtual Cell is not enabled.
Ensure that bg-radio mode is not configured to
virtual (AP150 virtual cell).
Ensure that per-essid bridge is not enabled on
wireless or gateway APs.