Vehicle Troubleshooting

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VEHICLE TROUBLESHOOTING

AXTC-FD2

Integrate • AxxessInterfaces.com

If the AXTC-FD2’s LED light didn’t turn solid Green at the end of the vehicle programming sequence (step 6 from the AXTC-FD2 instructions),

but flashed slowly Green instead, this means the AXTC-FD2 didn’t detect the vehicle. Follow the steps below to trace down where the

problem may lie. If any of the following steps are performed, reset and reprogram the AXTC-FD2 per the vehicle specific document.

Make sure the AXTC-FD2 is programmed exactly as the vehicle specific document is worded. The upper

display should read Line In before programming the AXTC-FD2. If the upper display doesn’t read Line In,

make sure the Metra dash kit (sold separately) is plugged in and working. Once the display reads Line In, tap

the Volume Up button on the the steering wheel at a heartbeat pace. Try tapping the Volume Up button at

different speeds if no success after a couple attempts.

Reinstall the factory radio and any electronic modules that are unplugged. Test the steering wheel control buttons,

starting with the Volume Up button. If they don’t work 100%, they will need to be repaired before using the AXTC-FD2.

Connect the leads from a digital multimeter (DMM) to the Black (pin-7) and Yellow (pins 1 & 11*) wires from

the AXTC-FD2’s 20-pin connector. The meter should read roughly 12-volts DC. If there’s no power there, trace

the wires back to the factory harness and test the factory wires.

* Check each wire one at a time

Still not working? Cut the Black ground wire from the AXTC-FD2 loose, crimp a ring terminal onto it, then secure

it to a good chassis point in the vehicle. If the wire needs slightly extended, use the same gauge wire, along with

a proper terminal to extend the wire. Soldering is also acceptable. Do not use tapping style connectors

If all troubleshooting steps have been performed and the AXTC-FD2 still doesn’t go solid Green at the end of

the programming sequence, update the AXTC-FD2 to the latest firmware, then try programming once more.

If the AXTC-1 still doesn’t go solid Green at the end of the programming sequence, contact Tech Support at

1-800-253-TECH. Be prepared to perform some tests in the vehicle when you contact Tech Support, and

have the VIN of the vehicle and the Product Identification Number on the bottom of the AXTC-FD2 noted.

Is the

interface

programmed?

Does the

factory

equipment

work?

Does the

interface

have power?

Does the

interface

have a good

ground?

Update

the

AXTC-FD2

Back of AXTC-FD2

XXXX-XXX-XXXX

Update

Port

Product

ID Number

Summary of content (2 pages)

PAGE 1
AXTC-FD2 VEHICLE TROUBLESHOOTING If the AXTC-FD2’s LED light didn’t turn solid Green at the end of the vehicle programming sequence (step 6 from the AXTC-FD2 instructions), but flashed slowly Green instead, this means the AXTC-FD2 didn’t detect the vehicle. Follow the steps below to trace down where the problem may lie. If any of the following steps are performed, reset and reprogram the AXTC-FD2 per the vehicle specific document.
PAGE 2
AXTC-FD2 VEHICLE TROUBLESHOOTING AXTC-FD2 20-Pin Connector Pinout This is the view of the AXTC-FD2 wiring harness looking at the front of the connector (pin view). For reference, the connector has the number 20 stamped onto it. 11 12 14 15 This is the view of the AXTC-FD2 wiring harness looking at the back of the connector (wire view). For reference, the connector has the number 20 stamped onto it.