Troubleshooting guide

Configuring the Control Board

Diagnostic Codes (Qualified Service Personnel Only) - Continued

Safety or Hopper Snap Disk Fault

Fault light and #6 heat indicator blinking.

This fault code is caused by the safety or hopper snap disk registering

an over-heated appliance during operation. The control board then shuts

down the auger and the convection and combustion blower will run at

maximum output for a 40 minute safety cool down cycle. The only way

to stop this cool down is to unplug the appliance to reset the control

board.

Likely causes:

• Faulty snap disk

• Corroded, loose or broken Snap Disk wiring.

• Failed, plugged or blocked convection blower.

• Reduced air flow into the motor compartment such as blocked air vents

• on panels or doors.

• Missing refractory.

• Improper fuel type.

• Unauthorized parts used in the pellet feed system.