Troubleshooting guide
Copyright © 4/20/2006 Travis Industries, Inc.
PELLET APPLIANCE SHUTS DOWN
SYMPTOMS AREA OF FOCUS
OCCURRENCE TIMING
OF PROBLEM
POSSIBLE CAUSE SOLUTIONS
Stove Shuts Off Operator Knowledge
Well Into the Burn Cycle Completed Heat Cycle Educate the Operator
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Stove Shuts Off
Fault Light Is Lit Up
Fault Light is Lit Up
Fuel
Exhaust Blower &
Exhaust System
Pellets Pile Up
Safety Devices
Safety Flow Switch
Control Board
Exhaust Blower
Overheats
Well Into the Burn Cycle
Well Into the Burn Cycle
Well Into the Burn Cycle
Well Into the Burn Cycle
Well Into the Burn Cycle
Often During the Night
Well Into the Burn Cycle
Well Into the Burn Cycle
Well Into the Burn Cycle
Well Into the Burn Cycle
Fuel Has Run Out
Power Outage
Fuel Too Small
Dirty, Needs
Maintenance
Improper Restrictor
Setting
Overheated Snap Disk
or Defective
No Vacuum Sensed or
Defective Flow Switch
Defective Control Board
Early Astoria Stove
Models Occasionally
Had Overheating
Problems
Refuel & Restart
Appliance
Restart the Appliance
Replace Fuel With Better
Quality
Clean Blower & Exhaust
System
Restrict Air Flow By Closing the
Restrictor Exhaust on Large
Intake on Small Appliances
Correct Overheating or
Replace Defective Switch
Correct Lack of Vacuum or
Replace Defective Flow
Switch
Check and Replace As
Necessary
Order Ventilated Back
Quarter Panels
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