Manual

8 Troubleshooting

VA Database 2.0

6. If the problem continues, reduce the baud rate to 4800 or

2400 bits/s on the PC and the 746 VA Trace Analyzer.

Character buffer overrun or Invalid control check sum

message appears (error in log file)

1. Check cables and connections.

2. Check advanced interface settings on the PC (see Configure

Windows 95, page 3).

3. If the problem continues, reduce the baud rate to 4800 or

2400 bits/s on the PC and the 746 VA Trace Analyzer.

4. If the problem continues, store the database on a local drive

and not on a network drive (problems may be due to heavy

network traffic interfering with serial interface transfer).

Data is transferred to PC but not imported in VA

Database (error in log file)

1. Check your program version on the 694 VA Processor. The

5.693.0010 program version is not compatible with VA Data-

base 2.0. Ask your representative for a program update.

2. If this error occurs with other program versions, try to send

another determination to the VA Database (e.g. dummy cell

test determination Test747.dtm stored in the Backup directory).

Data cannot be stored or the access is denied on the

specified device (error in log file)

1. Check if the specified device (hard drive, network drive,

floppy disk, etc.) is full. Delete obsolete directories or files to

make more space available.

2. Check if you have access rights to write on the specified de-

vice (e.g. network drive).

8.2 Printing: What to do if ...

Text reports are not printed completely

1. Check the general settings for text report printing in the GEN-

ERAL PREFERENCES window (see Text report settings, page

24). Select the tab Text Report and set the Report type to All if

you want to print the whole text report as a default.