Owner manual

7 Safety, Errors, Troubleshooting, Diagnosis, GLP
746 VA Trace Analyzer / 747 VA Stand
7-12
Error message Meaning/Causes Rectification Exit
DIAGNOSIS - ERROR 2:
Left some keys
unpressed
Diagnostic fault; not all keys
pressed in keypad test
Repeat keypad test E/C
DIAGNOSIS - ERROR 3:
RS232 receive timeout
Diagnostic fault; error in RS232
test
Inform Metrohm service r/a
DIAGNOSIS - ERROR 4:
RS232 sendtext
receivetext diff.
Diagnostic fault; error in RS232
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 5:
RS232 config. register
1 read failed
Diagnostic fault; error in RS232
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 6:
RS232 config. register
2 read failed
Diagnostic fault; error in RS232
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 7:
Loopback, on-chip test
failed with code ....
Diagnostic fault; no 6.496.8480
Test Plug attached to ”RS 232
Interface #” output
Attach 6.496.8480 Test Plug to ”RS 232
Interface #” output and repeat test
E/C
DIAGNOSIS - ERROR 8:
Control lines, line
read failed
Diagnostic fault; no 3.496.8550
Remote Test Plug attached to
”Control Lines” output
Attach 3.496.8550 Remote Test Plug to
”Control Lines” output and repeat test
E/C
DIAGNOSIS - ERROR 9:
EBUS loopback connector
can not be accessed
Diagnostic fault; no EBUS test
plug attached to ”External Bus”
output
Attach EBSU test plug to ”External Bus”
output and repeat test
E/C
DIAGNOSIS - ERROR 10:
EBUS I/O lines read
failed
Diagnostic fault; error in EBUS
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 11:
EBUS, detected request
not confirmed
Diagnostic fault; error in EBUS
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 12:
EBUS, unexpected
request detected
Diagnostic fault; error in EBUS
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 13:
EBUS, expected request
not received
Diagnostic fault; error in EBUS
test
Inform Metrohm service E/C
DIAGNOSIS - ERROR 14:
Data card not found
Diagnostic fault; no data card
found
Insert data card E/C
DIAGNOSIS - ERROR 15:
Data card battery stage
warning level ...
Diagnostic fault; battery run
down (low) or discharged (bad)
Change battery of data card E/C
DIAGNOSIS - ERROR 16:
Data card battery word
bad
Diagnostic fault; test pattern in
RAM of data card destroyed,
i.e. the battery of the data card
is probably discharged
Change battery of data card E/C
DIAGNOSIS - ERROR 17:
Data card not
initialized (formatted)
Diagnostic fault; non-formatted
data card
Format data card E/C
DIAGNOSIS - ERROR 18:
Data card slot number
system corrupt
Diagnostic fault; error in testing
the data card
Inform Metrohm service E/C
DIAGNOSIS - ERROR 19:
Data card unchained
block(s) marked as in
use
Diagnostic fault; error in ”Data
card confidence” test
Copy all files from data card to method
and/or determination memory, reformat
data card
E/C
DIAGNOSIS - ERROR 20:
Can’t test, while data
card is write protected
Diagnostic fault; data card is
write protected
Disable write protection of data card or
use a different data card
E/C