IS3480 QuantumE Scan Engine User’s Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
TABLE OF CONTENTS Introduction Product Overview ............................................................................................. 1 Scanner and Accessories ................................................................................. 2 Maintenance ..................................................................................................... 3 Scanner Components ....................................................................................... 4 Cable Removal .....................
TABLE OF CONTENTS IR Activation Range........................................................................................ 25 Troubleshooting Guide ....................................................................................... 26 Design Specifications ......................................................................................... 29 Applications and Protocols ................................................................................. 31 Configuration Modes .......................
INTRODUCTION QuantumE is a miniature, omni-directional scanning engine with optional singleline scanning capability. The self-contained device is fully enclosed eliminating the need for an external window or custom enclosure. It is designed for use in OEM equipment such as price lookup systems and kiosks. QuantumE’s slim design makes it ideal for integration and use with flat-screens.
INTRODUCTION Scanner and Accessories BASIC KIT COMPONENTS Part No. Description IS3480 QuantumE Scanner 00-02026 IS3480 User’s Guide * 00-02407 MetroSelect Configuration Guide * ™ * Guides also available for download at www.honeywellaidc.com. OPTIONAL ACCESSORIES Part No. Description AC to DC Power Transformer - Regulated 5.2VDC @ 1A output.
INTRODUCTION Scanner and Accessories OPTIONAL ACCESSORIES Part No. Description 59-59002x-3 Keyboard Wedge PowerLink cable 59-59020x-3 Stand Alone Keyboard PowerLink cable 59-59235x-N-3 Low Speed USB Non-Locking Communication Cable straight cord, short strain relief 35-35959 Utility Flex Cable 59-59249x-N-3 Communication Cable, Host end Not Terminated straight cord, short strain relief REPLACEMENT PARTS Part No.
INTRODUCTION Scanner Components Figure 1a. Scanner Components ITEM NO. 1 DESCRIPTION Utility Connector Located Under Rubber Seal The rubber seal protecting the utility connector should only be removed if the utility connector is to be used. 2 10-Pin RJ45, Female Socket 3 Blue, White and Yellow LED Indicators 4 Red Output Window (Laser Aperture) 5 Pin Hole for Cable Release 6 Speaker 7 Three M2.5 x 0.45 Threaded Mounting Points 8 Two M2.5 x 0.
INTRODUCTION Caution and Serial Number Labels Figure 2. Caution To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source. Mounting Specifications Figure 3.
INSTALLATION RS232, RS232 TTL, Light Pen or Laser Emulation 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the IS3480. 3. Connect the 9-pin female end of the PowerLink cable to the host device. Note: Skip to step 6 if receiving power from the host device. 4. Plug the external power supply into the power jack on the PowerLink cable. Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet.
INSTALLATION RS485 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the MVC cable into the 10-pin socket on the IS3480. 3. Connect the other end of the MVC cable to the host device. 4. Turn on the host device. Figure 5. When the scanner first receives power, the blue LED will turn on; the scanner will simultaneously beep once and flash the white LED. Plugging the scanner into the serial port of the PC does not guarantee that scanned information will appear at the PC.
INSTALLATION Keyboard Wedge 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the IS3480. 3. Disconnect the keyboard from the host device. 4. Connect the “Y” end of the PowerLink cable to the keyboard and the keyboard port on the host device. If necessary, use the male/female adapter cable supplied with the scanner for proper connections. 5. Plug the external power supply into the power jack on the PowerLink cable.
INSTALLATION Stand-Alone Keyboard 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the IS3480. 3. Connect the other end of the PowerLink cable to the keyboard port on the host device. 4. Plug the external power supply into the power jack on the PowerLink cable. Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet. The outlet must be located near the equipment and be easily accessible. 5.
INSTALLATION Low Speed USB (Integrated) 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the USB PowerLink cable into the 10-pin socket on the IS3480. 3. Plug the other end of the USB interface cable into the host device’s USB port. 4. Turn on the host device. As a default, the IS3480-38 leaves the factory with USB Keyboard Emulation Mode enabled.
INSTALLATION Notes for Laser Emulation IS3480-104 Only The IS3480-104 leaves the factory with the Laser Emulation Mode enabled. If the Recall Defaults bar code is scanned while reconfiguring the scanner, the laser emulation mode will no longer be enabled. Scan the following bar code to re-enable the laser emulation interface. This feature is only supported for IS3480-104 models.
SCANNER OPERATION Configurable Primary and Secondary Scan Pattern Modes There are two configurable scan pattern modes available with the IS3480. • The primary scan pattern mode is the default scan pattern active when the scanner starts. • The secondary scan pattern mode is activated by pressing the button located on the side of the scanner. This mode is also referred to as the button mode.
SCANNER OPERATION Configurable Button Functions SECONDARY SCAN PATTERN BUTTON CLICK MODE WITH CODEGATE ENABLED For illustration purposes the unit’s primary scan pattern has been set to all scan lines (omnidirectional reading) and the secondary pattern has been set to single-line (menu reading) with a 10 second button click timeout configured. 1. The primary scan pattern is active when the scanner starts. 2. To activate the secondary scan pattern, press and release the button. 3.
SCANNER OPERATION Configurable Button Functions SECONDARY SCAN PATTERN BUTTON CLICK MODE WITH CODEGATE DISABLED For illustration purposes the unit’s primary scan pattern has been set to all scan lines (omnidirectional reading) and the secondary pattern has been set to single-line (menu reading) with a 10 second button click timeout configured. 14 1. The primary scan pattern is active when the scanner starts. 2. To activate the secondary scan pattern, press and release the button. 3.
SCANNER OPERATION Configurable Button Functions SECONDARY SCAN PATTERN BUTTON HOLD MODE WITH CODEGATE ENABLED For illustration purposes the unit’s primary scan pattern has been set to all scan lines (omnidirectional reading) and the secondary pattern has been set to single-line (menu reading) with a 10 second button click timeout configured. 1. The primary scan pattern is active when the scanner starts. 2. To activate the secondary scan pattern, press and hold the button. 3.
SCANNER OPERATION Configurable Button Functions SECONDARY SCAN PATTERN BUTTON HOLD MODE WITH CODEGATE DISABLED For illustration purposes the unit’s primary scan pattern has been set to all scan lines (omnidirectional reading) and the secondary pattern has been set to single-line (menu reading) with a 10 second button click timeout configured. 16 1. The primary scan pattern is active when the scanner starts. 2. To activate the secondary scan pattern, press and hold the button. 3.
SCANNER OPERATION Sweet Spot Mode The sweet spot mode is used to determine where the maximum read rate area or “sweet spot” is located for a specific bar code type. When activated this mode provides visual and audible feedback indicating how the scanner is scanning.
SCANNER OPERATION Audible Indicators When the IS3480 is in operation, it can provide audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone). For instruction on how to change the tone of the beeper, refer to the MetroSelect Configuration Guide (00-02407).
SCANNER OPERATION Visual Indicators There are four LEDs located on the top of the IS3480. When the scanner is on, the flashing or constant illumination of the LEDs indicates the status of the current scan and the scanner. No LEDs The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer. They are also not illuminated when all lasers are turned off for any reason. Steady Blue When the laser is active, the blue LED is illuminated.
SCANNER OPERATION Failure Mode Indicators Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure. Return the unit to an authorized service center for repair. Flashing Blue and White and Two Razzberry Tones This indicates that the scanner has experienced a motor failure. Return the unit to an authorized service center for repair.
SCANNER OPERATION Depth of Field Specifications* Normal Scan Zone Specifications are based on a 0.33 mm (13 mil) bar code. Figure 9. Normal Depth of Field * All specifications are subject to change without notice.
SCANNER OPERATION Depth of Field Specifications* Reduced Scan Zone Specifications are based on a 0.33 mm (13 mil) bar code. Figure 10. Reduced Depth of Field * All specifications are subject to change without notice.
SCANNER OPERATION Depth of Field by Bar Code Element Width* Normal Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm .13 .15 .19 .25 .33 .66 mils 5.2 5.7 7.5 10 13 26 Figure 11. Normal Scan Zone by Bar Code Element Width * All specifications are subject to change without notice.
SCANNER OPERATION Depth of Field by Bar Code Element Width* Reduced Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm .13 .15 .19 .25 .33 .66 mils 5.2 5.7 7.5 10 13 26 Figure 12. Reduced Scan Zone by Bar Code Element Width * All specifications are subject to change without notice.
SCANNER OPERATION IR Activation Range* † QuantumE’s default power save mode is Laser OFF. This power save mode turns the laser off after a configured period of non-use. Any movement detected by the IR in the activation area will cause the scanner to exit power save mode. The laser will automatically turn back on preparing the scanner for bar code recognition, decoding and transmission. Figure 13. IR Activation Range * All specifications are subject to change without notice.
TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Contact a Honeywell representative to preserve the limited warranty terms on page 47. Symptoms Possible Cause(s) Solution All Interfaces The unit has no LEDs, beeper or motor spin. No power is being supplied to the scanner. Check the transformer, outlet and power strip. Make sure the cable is plugged into the scanner. The unit has no LEDs and/or beeper. No power is being supplied to the scanner from host.
TROUBLESHOOTING GUIDE Symptoms Possible Cause(s) Solution The scanner is configured to support some form of host handshaking but is not receiving the signal. If the scanner is setup to support ACK/NAK, RTS/CTS, XON/XOFF or D/E, verify that the host cable and host are supporting the handshaking properly. The bar code may have been printed incorrectly. Check if it is a check digit, character or border problem. The scanner is not configured correctly for the type of bar code.
TROUBLESHOOTING GUIDE Symptoms Possible Cause(s) Solution RS232 Only The unit powers up OK and scans OK but does not communicate properly to the host. The com port at the host is not working or is not configured properly. The cable is not connected to the proper com port. Check to make sure that the baud rate and parity of the scanner and the communication port match and that the program is looking for RS232 data. The com port is not operating properly.
DESIGN SPECIFICATIONS IS3480 Operational Normal Depth of Field: Reduced Depth of Field: 25 mm - 280 mm (1"- 11") 25 mm - 150 mm (1"- 6") 0.33 mm (13 mil) bar code Omni Scan Scan Speed: No. of Scan Lines: 1650 scan lines per second 20 Single-Line Scan Speed: No. of Scan Lines: 80 scan lines per second 1 Raster Scan Speed: No. of Scan Lines Motor Speed: Min Bar Width: 320 scan lines per second 4 5000 RPM 0.127 mm (5.
DESIGN SPECIFICATIONS IS3480 Mechanical Width: 63 mm (2.48") Depth: 50 mm (1.97") Height: 68 mm (2.68") Weight: 6 oz (170 g) Electrical Voltage Supply: Operating Power: Standby Power: 5VDC ± 0.25V 1.375 W 1.0 W Operating Current: 275 mA typical at 5VDC Standby Current: 200 mA typical at 5VDC DC Transformers: Class II; 5.2VDC @ 1A For regulatory compliance information, see pages 44 – 46.
APPLICATIONS AND PROTOCOLS The model number on each scanner includes the scanner number and factory default communications protocol. SCANNER VERSION IDENTIFIER IS3480 COMMUNICATION PROTOCOL(S) 11 RS485 and Full RS232C 38 RS232 Low Speed USB, Keyboard Emulation or Serial Emulation 41 Full RS232C/Light Pen Emulation 47 Keyboard Wedge, Stand-Alone Keyboard and RS232 Transmit/Receive 104 RS232 Transistor to Transistor Logic (TTL), Laser Emulation ® Applicable for IBM Host applications.
CONFIGURATION MODES The IS3480 Series scanner has three modes of configuration. • Bar Codes The IS3480 can be configured by scanning the bar codes included in the Single-Line Configuration Guide or the Supplemental Configuration Guide. The manuals are available for download at www.honeywellaidc.com. • MetroSet2 ® This user-friendly Windows -based configuration program allows you to simply ‘point-and-click’ at the desired imager options. MetroSet2 is available for download at www.honeywellaidc.com.
UPGRADING THE FIRMWARE The IS3480 is part of Honeywell's line of scanners with flash upgradeable firmware. The upgrade process requires, a new firmware file supplied to the customer by a customer service representative and Honeywell's MetroSet2 software. A personal computer running Windows 95 or greater with an available RS232 serial or USB port is required to complete the upgrade. Do not use the standard cable supplied with Keyboard Wedge or RS485 IS3480 interface kits for firmware upgrades.
DEFAULT SETTINGS - COMMUNICATION PARAMETERS Many functions of the scanner can be "configured" - that is enabled or disabled. The scanner is shipped from the factory configured to a set of default conditions. The default parameter of the scanner has an asterisk ( * ) in the charts on the following pages. If an asterisk is not in the default column then the default setting is Off or Disabled. Not every interface supports every parameter.
DEFAULT SETTINGS - COMMUNICATION PARAMETERS RS232* PARAMETER Expanded ID “]e0” GS1 DataBar Limited Enable GS1 DataBar Limited ID “]e0” GS1 DataBar Limited App ID “01” GS1 DataBar Limited Check Digit DEFAULT USB OR RS232 TTL LIGHT RS485 KBW PEN LASER EMULATION * * * * Spaces High as Code 39 Bars High as Scanned Spaces High as Scanned Bars High as Code 39 * DTS/SIEMENS DTS/NIXDORF
DEFAULT SETTINGS - COMMUNICATION PARAMETERS RS232* PARAMETER Transmit UPC-A Check Digit DEFAULT USB LASER EMULATION Transmit UPC-E Check Digit Expand UPC-E Convert UPC-A to EAN-13 Transmit Lead Zero on UPC-E Convert EAN-8 to EAN-13 * Transmit UPC-A Number System * Transmit UPC-A Manufacturer ID# * Transmit UPC-A Item ID# * Transmit Codabar Start/S
DEFAULT SETTINGS - COMMUNICATION PARAMETERS RS232* PARAMETER OR RS232 TTL LIGHT RS485 KBW PEN Nixdorf ID LRC Enabled UPC Prefix UPC Suffix Transmit AIM ID Characters STX Prefix ETX Suffix Carriage Return * Line Feed - disabled by default in KBW * Tab Prefix Tab Suffix “DE” Disable Command “FL” Laser Enable Command DTR Handshaking Support RTS/CTS Handshaking Character RTS/CTS
DEFAULT SETTINGS - COMMUNICATION PARAMETERS RS232* PARAMETER DEFAULT USB OR RS232 TTL LIGHT LASER RS485 KBW PEN EMULATION Supplements are not Required * Two Digit Redundancy * as code 39 as code 39 Five Digit Redundancy 100 msec to Find Supplement Programmable in 100msec steps (MAX 800 msec) * Coupon Code 128 Programmable Code Lengths 7 avail. Programmable Prefix Characters 10 avail.
SCANNER AND CABLE TERMINATIONS Scanner Pinout Connections The IS3480 scanner interfaces terminate to a 10-pin modular socket. The serial number label indicates the interface enabled when the scanner is shipped from the factory. Figure 14.
SCANNER AND CABLE TERMINATIONS Figure 15.
SCANNER AND CABLE TERMINATIONS Figure 16. Figure 17. Zero Insertion Force Connector (ZIF), 6-pin Utility Connector Pin 1 Function Aux +5V: Power out. Can supply up to 100mA @ 5V. 2 Good Read: Open-collector output. Low-going 20mA output for duration of 32 ms at a baud rate of 9600. Represents a successful bar code read. Can be used to drive an external LED. Requires an external current limiting resistor of 182 ohms. 3 Aux Beeper: Open-collector output.
SCANNER AND CABLE TERMINATIONS Cable Connector Configurations (Host End) “Standard” PowerLink Cable 53-53000x-3 coiled or 59-59000x-3 straight Pin Function 1 Shield Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 DTR Input/Light Pen Source 5 Power/Signal Ground 6 Light Pen Data 7 CTS Input 8 RTS Output 9 +5VDC 9 5 6 1 9-Pin D-Type Connector USB Power/Communication Cable 59-59235x-N-3 Pin Function 1 PC +5V/V_USB 2 D- 3 D+ 4 Ground USB Non-Locking Shield Shield Stand
SCANNER AND CABLE TERMINATIONS Cable Connector Configurations (Host End) Keyboard Wedge PowerLink Cable 59-59002x-3 Pin 1 2 3 4 5 Pin 1 2 3 4 5 6 Function Keyboard Clock Keyboard Data No Connect Power Ground +5 Volts DC Function PC Data No Connect Power Ground +5 Volts DC PC Clock No Connect 5-Pin DIN, Female 6-Pin DIN, Male Honeywell will supply an adapter cable with a 5-pin DIN male connector on one end and a 6-pin mini DIN female connector on the other.
REGULATORY COMPLIANCE Safety ITE Equipment IEC 60950-1: Second Edition EN 60950-1: Second Edition Laser Laser Class 1: IEC 60825-1: Second Edition, 2007 EN 60825-1: Second Edition, 2007 LED IEC 62471: Exempt Risk Group Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner.
REGULATORY COMPLIANCE EMC Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 NOTE: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Class A Devices The following is applicable when the scanner cable is greater in length than 3 meters (9.
REGULATORY COMPLIANCE EMC Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio.
LIMITED W ARRANTY Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment.
LIMITED W ARRANTY All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations.
INDEX A Emissions.................................... 45 AC ....................................... 2, 6–10 Accessories ............................... 2, 3 Adapter .......................................... 8 Audible Indicator.. 12, 18–20, 26–28 F B Failure Modes...................................... 20 Firmware ..................................... 33 Flash ROM .............................. 1, 33 Bar Code ....... 18–20, 26–28, 29, 32 Bar Width..................................... 29 Beep ..........
INDEX M Maintenance .................................. 3 Manual............................... 2, 18, 31 MetroSelect ................................. 32 Mode of Operation Button ...................................... 17 Primary .............................. 12–17 Secondary.......................... 12–17 Sweet Spot Mode .............. 17, 38 Motor Speed ................................ 29 Mounting Specifications................. 5 N Notices ........................................ 46 O Omnidirectional .
CUSTOMER SUPPORT Technical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal (see below) provides an easy way to report your problem or ask your question. Technical Support Portal: www.hsmsupportportal.
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