GET STARTED
Table o off Contents Out of the Box................................................................................................................................................................... 4 What's Included with Mevo? ............................................................................................................................ 5 Mevo Camera Diagram .....................................................................................................................................
Can I Switch Between Multiple Mevo Cameras?...................................................................................... 77 How Does Mevo Communicate With My Mobile Device? ....................................................................78 Does Mevo Create a Wi-Fi Access Point?................................................................................................... 79 What is the DiTerence Between "Mevo Hotspot" and Connecting to a Wi-Fi Network?..............
Out o off the Bo Boxx Get Started Page 4
Wha What's t's Included with Mevo? When you open the Mevo box, the Urst thing you will see is the Mevo camera. Remove the Mevo from its cradle and pull the red tab to lift the cradle from the box. You will see a quick-start guide with the very Urst steps to get started with Mevo. Remove it from the box to Und other accessories. There are three smaller boxes with your Mevo accessories.
Mevo Camera Diagram Below is a diagram detailing the features on the physical Mevo camera. While this diagram depicts a Mevo Plus, the Urst generation Mevo is physically nearly identical; the speaker color is red instead of gray. Learn more about the diTerences between each camera.
Attach the Mevo to the Mount In order to attach the Mevo camera to a tripod or stand, you must Urst attach it to the included mount. The mount is inside a red box within the Mevo packaging. Remove the mount from the red box. Place the Mevo on top of it.
On the back of the mount, you should notice two white tabs, with a red padlock icon to the left. Turn the twist-lock ring so that the bottom white tab lines up with the red lock.
After: The Mevo camera is now securely locked on top of the mount.
Mounting Mevo to a Stand or T Tripod ripod Once you attach the Mevo to the included mount, you can attach it to most standard microphone stands or tripods using the adapter on the bottom of the mount. First, remove the label from the bottom of the mount. To remove the adapter, use a coin or a Vat-head screwdriver and turn it counter-clockwise. One side of the adapter is a 1/4"-20 UNC tripod thread, and the other side is a larger 3/8"-16 microphone stand thread.
1/4"-20 UNC tripod thread 3/8"-16 microphone stand thread The mount also has a built-in 5/8"-27 microphone stand thread. Determine which thread Uts your stand or tripod. If you need to use one of the threads on the adapter, ensure that the needed thread is on the bottom and screw it into the bottom of the mount until it is secure. The Mevo Stand sold in the Mevo shop Uts the built-in 5/8"-27 microphone stand thread on its own.
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Wha Whatt Distanc Distance e Should Mevo Be fr from om my E Event? vent? Generally speaking, Mevo works best when placed about Uve feet away from the subject (e.g., a panel discussion, a performer, etc.) Mevo has been designed to be close to the subject or event taking place, rather than in the back of a room like a traditional camera.
How Do I Char Charge ge the Mevo's Ba Battery? ttery? Before using your Mevo, it's best to fully charge the battery Urst. To do so, remove the AC adapter and USB cable from their respective boxes. Plug the standard USB end (i.e. the larger plug) into the AC adapter. Plug the micro-USB end of the USB cable into the back of the Mevo.
Switch the prongs in the AC adapter so that they stick out. Plug the AC adapter into any standard wall outlet. It will begin charging automatically. The LED ring will blink green above the battery icon to indicate that it is charging.
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How Do I Upda Update te the Camera's Firmwar Firmware? e? If a Urmware update becomes available, the Mevo app will indicate so when you Urst conUgure your mobile device's connection to your Mevo. Instead of seeing the option to Connect Connect, the button will instead say Upda Update te Firmwar Firmware e. For best results, we strongly recommend connecting to Mevo's hotspot rather than connecting over a Wi-Fi network when downloading and installing a new Urmware update.
You may see an alert indicating that your device disconnected from the Mevo hotspot. Selecting OK will redirect you to your device's Wi-Fi settings menu, where you can select Mevo's hotspot again and connect to the camera.
If your Mevo Urmwar Urmware e upda update te fails, her here e ar are e some suggestions ffor or tr troubleshooting: oubleshooting: • Keep both devices close to each other and make sure you are in hotspot mode and not using WiFi. Our testing has shown that hotspot mode is a more reliable connection for updating the camera's Urmware. • Avoid performing the update in areas with many wireless devices (multiple routers, access points, connected devices, etc.), as these could cause interference.
The Basics Get Started Page 20
Download and Install the Mevo App The Mevo app can be downloaded for free from the App Store and Google Play. Simply go to the App Store on your iOS device or the Google Play Store on Android. Search for Mevo Mevo. The Urst result should be Mevo - The Live E Event vent Camera Camera. Start the download from the App Store or Google Play. When the download Unishes, the Mevo app will be available on your device and is ready to use.
Turn the Mevo Camera On and OT When your Mevo is plugged in or fully charged, you can power it on. To do so, simply press and hold the power button on the top of the camera for a moment. The battery light will Vash on for a moment and you will hear a pair of short beeps. At this point, you can remove your Unger from the power button. The LED ring light will spin as the camera starts up. When the battery and Wi-Fi lights are stable, the camera is ready to be used.
The LED ring will blink white before slowly fading oT. This indicates that your camera is now oT. You can also remotely turn oT your Mevo camera by navigating to Settings, scrolling down to the bottom, and tapping Shutdown Mevo Mevo.
Launching the Mevo App After the app downloads and installs, tap the icon on your device's home screen to launch the app. You will Urst see this screen indicating that Mevo has joined Vimeo. Tap Next to continue. You will then be prompted to create a Vimeo account or, if you have a Vimeo account, you may log in right away. Customers with the Vimeo Producer or Premium plans will be able to access their paid features right away.
A message will pop up asking you to conUrm you do not want to log into Vimeo; tap Con ConUrm Urm. You will then see the connection card screen where you can connect to your Mevo via its built-in hotspot or Wi-Fi.
Connect T To o Mevo in Hotspot / 4G-L 4G-LTE TE Mode If you do not have a local Wi-Fi network, you can connect your Mevo camera to the Mevo app through the camera's Hotspot mode, then stream over your mobile device's 4G-LTE connection. Livestreaming can use a lot of data, so be careful if you have a limited data plan or you could be charged overages. After powering on the Mevo, you should notice above the Wi-Fi indicator on the back of the camera that the LED ring light is pulsing blue.
Navigate the Wi-Fi menu in your iOS settings. Your device will search for nearby networks. After a moment, you should see a network named Mevo-##### Mevo-#####. Tap it to connect your device to your Mevo. The 'No Internet Connection' message is normal because the Mevo hotspot does not actually produce an internet connection. Once you are connected to the Mevo's Wi-Fi hotspot, navigate back to the Mevo app. You will then see the card update with a blue Connect button.
The LED ring will spin in blue around the top of the camera, then turn solid blue at the front. The connection card will spin away and reveal your Mevo camera's live edit view. Android Device Launch the Mevo app and tap the blue Connect button.
A pop-up alert will appear prompting you to update your network settings. To connect to the Mevo hotspot, select Change Wi-Fi On Phone Phone. The option to Change Wi-Fi On Mevo will allow you to connect your Mevo to the same Wi-Fi network to which your mobile device is connected. The app will refresh for a moment to change your Android device's Wi-Fi connection to the Mevo's hotspot.
Connect to Mevo With a LLocal ocal Wi-Fi Network When you Urst power on your Mevo and open the Mevo app, by default the unit will prompt you to connect to Mevo Hotspot mode. If you prefer to connect Mevo to your local Wi-Fi network, follow the steps below. First, make sure both Wi-Fi and Bluetooth on your mobile device are enabled. Launch the Mevo app. Using Android? Click here for a shortcut. Make sure your Android device is already connected to the desired Wi-Fi network, then launch the Mevo app.
A message will pop up giving you two network options. Select Change Wi-Fi On Mevo Mevo. After a moment, the app will prompt you to enter your Wi-Fi network's password (if necessary). After doing so, Mevo will connect to your Wi-Fi network and the camera's live edit view will open on your device. There is no need to follow the steps outlined below. On the bottom right of the card, tap the Con ConUgur Ugure e Mevo button.
Tap Show WiFi Networks Networks. The app will take a moment to load, and then your available networks will populate in a list.
If your desired network does not appear, check your connection, then scroll down and tap Refr efresh esh Network List at the bottom of the menu to refresh the list. Tap the network you want to connect to.
5GHz networks are more reliable for connecting and streaming and are recommended in favor of 2.4GHz networks. Enter the network's password (if necessary). After a moment, your Mevo will be connected to your network. This will also be indicated by the LED ring showing a solid green light above the bars icon on the back of the camera. Tap Done Done, and the Mevo card will update its status again for a moment.
It soon will then give you the option to connect to your Mevo. Tap Connect Connect. You are now communicating with your Mevo via your Wi-Fi network. In addition, any streams your broadcast will be done over Wi-Fi. Having tr trouble ouble c connecting? onnecting? Please see our troubleshooting tips.
I'm New to Str Streaming. eaming. Wha Whatt Best Practic Practices es Do Y You ou Rec ecommend? ommend? If you plan to stream with Mevo, we have some tips to help you get started: • Your network's upload speed should ideally be aatt ar around ound 5-10mbps. This will allow your stream to stay at the best quality and leave room for Vuctuation in your connection speed. If you do not know what your upload speed is, you can check at www.speedtest.net. • Use a dedica dedicated ted network if possible.
Str Streaming eaming to Y Your our W Website ebsite Using Vimeo and Mevo With Mevo and a Vimeo Live account, you can stream your event directly to a custom-designed embedded player on your website. Connect to Mevo and tap the red button in the bottom left corner. Towards the right side, you will see an option for My W Website ebsite with the Vimeo icon. Tap this to log into Vimeo. Tapping Vimeo will open the window shown below prompting you to either join or log in to Vimeo.
After authorizing Mevo access to Vimeo, you can conUgure your stream. 1. 2. 3. 4. 5. 1. Create a new event or select a scheduled event from the bottom of the window. 2. Choose your desired audience on the right side, above your events. 3. If you are creating a new event, you can give it a title at the top left side of the screen. 4. Choose your streaming quality in the upper right corner (up to 1080p). 5. When your settings are conUgured, tap Go Live in the upper right corner to start your stream.
Tapping the gearwheel opens a separate window where you can log out of your Vimeo account. Your stream will be listed with your videos on your Vimeo account; navigate to Manage Videos > My Videos to Und your live video. From there you can get your video's embed code and customize the embed as needed. When you are live with Mevo, tap the timer displayed to the right of the red dot to temporarily expand the display; this will show your bitrate, timer, battery level, and audio source.
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Str Stream eam to Livestr Livestream eam with Mevo Once your Mevo is connected to the Mevo app, you should notice a red button in the bottom left corner of the picture. Tap it to see more options. To stream to Livestream, tap the Livestream logo in the menu that appears. Log in to your Livestream account. Once you are logged in, you can conUgure your stream.
1. 1. Create an event or select an existing one; swipe along the bottom to the left to see all of your events. 2. 2. Tap the gearwheel to toggle Livestream Chat and Notify Followers on and oT; you will also see the option to log out of your account. 3. 3. Give your stream a title. 4. 4. You can also toggle chat on and oT here. 5. 5. Select your streaming quality by tapping the menu in the upper right corner (720p is selected by default). 6. 6. Tap Go Live in the upper right corner to start your stream.
Tap the information bar again to collapse it. If you tap a speciUc statistic, such as viewer count or bitrate, that statistic will still appear next to the red down when you collapse the information bar. In the below example, the timer is selected. To end the stream, tap the red button and slide it to the right. Choose whether or not to post the video on demand on your event page, save to your microSD card, and upload to Vimeo. Then tap Done Done.
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Str Stream eam to FFac acebook ebook Live with Mevo Once your Mevo is connected to the Mevo app, you should notice a red button in the bottom left corner of the picture. To log in and stream to Facebook Live, tap this red button, then tap the Facebook Live icon.
Facebook will open in a browser window and request that you log in and grant certain permissions. You should allow all permissions in order for streaming to Facebook with Mevo to work properly. If you intend to stream to an audience beyond your Facebook friends (e.g. Public), you should set your default audience as Public. After doing so, you can change your desired audience on a case-by-case basis when you go live (see below). Learn more about your default privacy settings for Facebook.
Pages will only have 'Public' as the available audience option. When you go live, the LED ring on the camera will spin red brieVy. After this, your stream will begin. Tap the icon on the bottom left corner to see more information about your stream, including viewer count, battery percentage, bitrate, and a timer. Tap the information bar again to collapse it.
You can choose to keep your stream in your Facebook feed or not, save on your microSD card (highly recommended), and upload the recording to Vimeo. After making your selection, tap Done Done.
Str Stream eam to T Twitter witter and P Perisc eriscope ope with Mevo Once you power on Mevo, launch the Mevo app, and connect Mevo to your mobile device, you will be brought to your live editor view. Tap the red button in the lower right corner. Tap the Perisc eriscope/T ope/Twitter witter icon. A browser will open prompting you to log in to your Periscope account. Once you are logged in, it will prompt you to authorize Mevo to access your Periscope account. Scroll down and tap Authoriz Authorize e.
1. 1. Tap your proUle name in the lower left corner to select it as your streaming destination (it may already be selected by default). 2. 2. Tap the Twitter icon in the lower right corner to also push your stream to Twitter (it will turn blue when enabled; white when disabled). 3. 3. Give your stream a title. 4. 4. When you are ready to start streaming, tap Go Live Live. The gearwheel icon open another screen that gives you the option to log out of your account.
It will take a moment for the connection to establish. Once it does, you will see a timer in the bottom right corner for the duration of your stream. Tap the timer to see other information about your stream, such as battery life, bitrate, and audio source. When you are ready to end your stream, tap the small red dot in the bottom left corner, and then slide it to the right. The stream will end immediately and give you the option of saving your video in your feed and your microSD card.
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Str Stream eam to Y You ouT Tube Live with Mevo Mevo producers can choose YouTube as a streaming destination for their events, either to a YouTube event or via YouTube's Stream Now option. In the live edit view, tap the red button in the lower left corner. All of your streaming and recording options will populate. Tap the You ouT Tube icon. You will be prompted to log in via Google. Continue to log in to your account and authorize Mevo.
The screen shown below will open. On the bottom, you can either create a new event on your YouTube channel directly from the Mevo app, select Str Stream eam Now to stream directly to your channel page rather than an pre-conUgured event page on your YouTube account, or select a pre-existing event on YouTube; swipe left along the bottom of the screen to see more events. 1. 1. Choose your audience setting and event date and time. 2. 2.
If you want to create an event on YouTube.com, see the Events section in this article for instructions; be sure to select 'Custom' as your event type and not 'Quick.' If you see a 'Forbidden' error message when attempting to stream to YouTube, make sure you have enabled live streaming on your YouTube account. Mevo will start sending the stream to YouTube. If you selected Str Stream eam Now Now, your channel is currently live.
The blue button will indicate the stream is loading. After a few seconds, the app will indicate that your stream has been published in the lower left corner. Tap the information bar in the lower left corner to reveal more information about your stream, including viewer count, battery levels, bitrate, timer, and audio source. To end the stream, tap the red dot, then slide the larger red dot that appears to the right.
A card will appear indicating your stream has ended. If you streamed to a scheduled event and no longer intend to stream to this event, toggle on Complete Live E Event vent on Y Youtube outube; do not select this if you plan to go live to the same event again. This option does not appear if you selected Str Stream eam Now as your streaming destination. You can also choose whether or not to save a recording of your stream to your microSD card and upload the recording to Vimeo.
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Str Stream eam to Multiple Pr Providers oviders Simultaneously Version 1.8 of the Mevo app introduces Simulcasting directly via Mevo without the need to increase your local bandwidth. You can choose multiple of Mevo's streaming destinations within a few guidelines. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe her here e. Tap the red button in the bottom left corner of the live edit interface.
Once each provider's destination is conUgured, give your stream a title and choose the streaming quality. Keep in mind not all provider's support the same quality types. For example, Periscope is locked to 540p; Facebook cannot exceed 720p. When you're ready to start streaming, tap Go Live. After a moment the stream will start and your event will appear in the native players for each chosen destination. Mevo will indicate that it is simulcasting in the lower left corner of the live edit view.
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Rec ecor ord d to a micr microSD oSD Car Card d Included with the Mevo is a Sandisk 16 GB microSD card (although we do have a list of other recommended cards) to record your events to. First, insert the microSD card into the slot on the back of the Mevo camera with the metal strips are facing up. Push the card all the way in; you should feel a soft click indicating it's securely inside the slot. When your Mevo is on and connected to the Mevo app, you can start recording.
Tap Rec ecor ord d on the left side of the screen. At the top of the screen, give your recording a name and select a quality. The bottom of the screen will indicate how much space and time is left on your microSD card according to the quality you select. The quality options for recording are: • 720p (10Mbps) • 1080p (20Mbps) • 4K (40Mbps) If you choose 4K, you can only record your wide shot. Live editing features will be disabled.
Tap the red Rec ecor ord d button to start recording. When you recording begins, you will see a timer and a space indicator in the bottom left corner. To Unish recording, tap the red circle icon in the bottom left corner of the Mevo app. Then drag the circle to the right.
The Mevo's LED ring will spin red for a brief moment, and then stop. This indicates that your recording has been stopped. The Mevo app will display a pop-up message in the upper-left corner saying that your recording is in the library; tap the message to open the library.
Upload R Rec ecor ordings dings to Vimeo Mevo has an integration with Vimeo that allows you to upload recordings from your microSD card to your Vimeo account directly from the Mevo app. You must have an external internet connection (Local Wi-Fi, Ethernet, or 4G USB modem) in order to use this feature. Uploading to Vimeo does not work if you are connected via the Mevo hotspot. If you have a microSD card inserted and end a stream to any provider, you will see an Upload option in the Stream Ended panel.
It will queue up in Vimeo and you can see its progress in the Mevo app. When it has Unished, you can Und your recording in the Video Manager in Vimeo. You can also see the amount of storage capacity you have left on your Vimeo account. Alternatively, you can Und your recording in the library by going to the Live Edit View > More Options (•••) > enter the library.
Tap the (•••) icon that corresponds with the video you'd like to share. You will see a handful of options; select Upload to Vimeo to upload your recording to Vimeo. This step does not require you to save the recording to your phone Urst.
How Do I Find, Save, and Shar Share e my R Rec ecor ordings? dings? Recorded content from Mevo can be uploaded to any video hosting provider, including Livestream, YouTube, Vimeo, Facebook, Twitter and more. First open the Mor More e Options menu to Und your recordings in your library. Tap the (•••) icon in video you want to share.
You will see a few options. First, you can upload to Vimeo directly from the Mevo app. If you want to share it somewhere other than Vimeo, you will Urst need to download the recording onto your mobile device. Your mobile device must have twice the available storage as the size of the video you wish to download. It will take some time for the video to download. Once it's done, it will be available on your mobile device's local storage.
Tip ffor or Uploading a R Rec ecor ording ding to FFac acebook ebook Facebook defaults video upload settings to SD quality. To ensure your video quality is the highest possible, open your Facebook app, and navigate to Settings > Videos and Photos Photos. Make sure that Upload HD is toggled on.
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Mevo T Tutorial utorial Videos To learn the basics about using Mevo, view our tutorial videos here.
FAQ: About Mevo Get Started Page 774 4
Wha Whatt is Mevo? Mevo is the pocket-sized live event camera that lets you edit your video while your event unfolds. This camera helps busy consumers, organizations, and event producers seamlessly share the engaging stories of their live events by putting the power and capabilities of a multi-camera production studio in their hands. The way it works is Mevo's 4K sensor and 150-degree Ueld of view capture a large area.
Wher Where e Can I Buy a Mevo? Mevo and its accessories are available for purchase at getmevo.com, B&H B&H, Best Buy Buy, Amaz Amazon, on, and Adorama Adorama. Customers in Canada can purchase Mevo from Amazon Canada to avoid paying additional border fees.
Can I S Switch witch Between Multiple Mevo Cameras? The Mevo app currently supports controlling only one Mevo camera at a time. If you would like the ability to switch between multiple Mevo cameras, you can integrate Mevo as a remote camera source in the Livestream Studio production switcher. This allows you to wirelessly connect your Mevo to Livestream Studio, and thus gives you the ability to seamlessly switch between multiple cameras during one event. You can learn more about Livestream Studio here.
How Does Mevo Communica Communicate te With My Mobile Devic Device? e? In order for the Mevo App to detect a nearby Mevo Camera, you must have Bluetooth enabled on your mobile device. If you launch the Mevo app but do not have Bluetooth enabled, the app will prompt you to turn it on. Tap Settings Settings. You will be redirected to the Bluetooth settings menu. Toggle the switch to On On. It will take a brief moment to turn on.
Does Mevo Cr Crea eate te a Wi-Fi Ac Acc cess P Point? oint? Yes, Mevo can be used as a Wi-Fi access point where you can connect your phone to it without a preexisting network at your location. This is ideal in remote areas or in venues where you don't have Wi-Fi access. When connecting to Mevo using this method, you can stream using your mobile device's LTE connection. Please note that this will use data from your cellular data plan and thus could result in overage charges from your provider.
Wha Whatt is the DiT DiTer erenc ence e Between ""Mevo Mevo Hotspot" and Connecting to a Wi-Fi Network? Mevo supports a variety of ways of connecting to the internet so that you can go live from your event. We understand that some of the terms and methods may be confusing, so we break it down for you here. Mevo Hotspot refers to Mevo's ability to create a wireless access point to which your mobile device can connect via its Wi-Fi settings.
Can I Bring Mevo into a Thir Third d Party So Softwar ftware e over My LLocal ocal Network? The only software that can recognize Mevo's video output over a local network connection is Livestream Studio. At this time, Mevo is not compatible with other video software, such as OBS, Wirecast, vMix, or XSplit.
Does Mevo W Work ork With Video Con Conffer erencing encing Systems Such As Skype? Unfortunately, Mevo does not have a direct integration with any video conferencing software applications or systems such as Skype, Google Hangouts, or Cisco. Mevo is designed to stream from one location to an audience of many with the use of its own mobile app to control the stream and the shot. It is not a webcam or IP camera. It streams directly to a variety of live streaming providers meant for broadcasting events.
I'm a Video Equipment R Retailer/Distributor etailer/Distributor.. How Do I Bec Become ome a Mevo R Reseller? eseller? If your company or store is interested in being a Mevo reseller, please contact reseller@getmevo.com for more information.
I'm Inter Interested ested in a Partnership or Sponsorship; Who Should I Contact? If your organization is interested in being considered for a partnership or sponsorship with Mevo, please Ull out this form.
Wha Whatt Is the W Warranty arranty ffor or Mevo? Mevo has a one-year warranty starting on the purchase date. More can be found here: https://getmevo.
Mevo User Manual This Help Center is a constantly updated resource for all questions, how-to's, and troubleshooting steps for using your Mevo. If you prefer a User Manual in a PDF format, you can download one here.
Notic Notice e ffor or Lic License-Ex ense-Exempt empt Radio Appara Apparatus tus (Canada) This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: 1. This device may not cause interference; and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
FAQ: R Rec ecor ord d & Go Live Get Started Page 88
Wher Where e is the micr microSD oSD car card? d? Included with the Mevo is a 16GB microSD card. The microSD card is already inside the camera when it arrives, while a full-size adapter will be inside the box. This will allow you to start recording as soon as you receive your Mevo.
Can Mevo Str Stream eam to Other Str Streaming eaming Pla Platf tforms? orms? Mevo can stream to Vimeo, Livestream, Facebook, Periscope, and YouTube. More streaming providers may be integrated with Mevo in the future. An option for Livestream customers is the ability to add custom streaming destinations if you stream via Livestream. This is also an option with a Vimeo Premium plan.
Can Mevo Str Stream eam via RT RTMP? MP? Currently, Mevo does not include the option to stream to a custom destination via an RTMP URL. Streaming options with Mevo include direct integrations with Vimeo, Livestream, Facebook, Periscope, and YouTube.
Can Mevo Str Stream eam to Instagram Live? Instagram does not oTer live video API for third-party integrations such as Mevo. Because of this, Mevo cannot currently go live to Instagram.
Can Mevo Str Stream eam to T Twitch? witch? Unfortunately, Mevo does not directly stream to Twitch at this time. If you have a Livestream or Vimeo Live plan that includes simulcasting, you can add Twitch as an RTMP destination in your account, then go live from Mevo to that account to push the stream to Twitch.
How Do I Shar Share e My Live E Event? vent? You can share your livestreams easily via the Mevo app. When you would like to share your stream or recorded event, tap the Mor More e options icon in the bottom right corner of the app interface. The third icon from the right is the Shar Share e icon. Tap it to see your various share options.
Choosing any of these options will send or post the URL of your stream to the selected destination (Messages, Twitter, etc.
Can Mevo R Rec ecor ord d Without Str Streaming? eaming? Yes; while streaming is a feature of Mevo, it can also record without going live; learn how. The mobile app has the option to go live or record. If you decide to go live, a recording will automatically save to the microSD card, which you will have the option to keep or erase when your stream has ended.
Can Mevo Str Stream eam and R Rec ecor ord d Simultaneously? Yes - because streaming and recording to the microSD card are two separate processes, Mevo can perform both actions at the same time. When you are streaming, Mevo automatically records to the microSD card at the same quality you are streaming. After the stream ends, you can choose whether or not you wish to keep the recording (we recommend leaving this switch toggled on).
CAMERA
Table o off Contents Mevo Plus ........................................................................................................................................................................... 4 What is the DiYerence Between Mevo and Mevo Plus?........................................................................... 5 Why Is There a Price DiYerence Between Mevo Plus and Mevo? .........................................................
Can Mevo Work like an IP Camera?.............................................................................................................44 Is Mevo an Action Camera? ...........................................................................................................................45 Audio..................................................................................................................................................................................
Mevo Plus Camera Page 4
Wha Whatt is the DiY DiYer erenc ence e Between Mevo and Mevo Plus? Mevo Plus has been re-engineered for faster and stronger performance. Upgrades include newly introduced 802.11ac Wi-Fi chip for increased range and dual 2X2 MIMO antennas for stronger connection strengths in noisy environments. Mevo Plus can stay connected to your mobile device from over 100 feet away, more than Zve times the range of the 1st generation Mevo.
Why Is Ther There e a Pric Price e DiY DiYer erenc ence e Between Mevo Plus and Mevo? Mevo Plus is the latest live-editing camera by Livestream and has more powerful hardware components. SpeciZcally, Mevo Plus includes an upgraded Wi-Fi chip for increased range and dual 2X2 MIMO antennas for improved connection strength in noisy environments.
Will My Existing Mevo Still R Rec eceive eive New Fea Featur tures es and Upda Updates? tes? Yes - the existing Mevo camera will continue to receive software and Zrmware updates. Both cameras use the same Mevo app found in the App Store and Google Play.
Will Y You ou Stop Supporting the First Mevo Camera? We will remain committed to supporting Mevo with software and Zrmware updates. Support will remain available via phone, email, and this help center.
Does Mevo Plus W Work ork with Mevo Boost? Yes, Mevo Plus is designed to work with the Mevo Boost the same way the Zrst version of Mevo does.
My Mevo Plus Is Hot; Wha Whatt Should I Do? If your Mevo Plus is running and becomes warm in temperature, your Mevo Plus is still in good working condition. It may be hotter than the Zrst generation Mevo because the Mevo Plus has more advanced hardware components. Dual antennas require more power than the single antenna in the Zrst generation Mevo. 4K recording also increases the temperature of the Mevo Plus.
Ba Battery ttery & P Power ower Camera Page 11
Checking Mevo's Ba Battery ttery LLevel evel It is crucial for you be aware of the current charge level of your Mevo's battery, especially during your event. When your Mevo is not connected to your phone, you may check its battery level by the green light on the back-right of the camera, just above the battery icon. When the battery gets below 25% left in its charge, it will turn to red.
The light will start blinking red when it gets to less than 5% battery left, to warn you to plug your Mevo into wall power as soon as possible. When you connect Mevo to power, the battery LED will blink twice to indicate it is charging. It will change color as it charges to re[ect its battery level as described above. Once your Mevo is connected to your phone, you may also check your battery’s charge level through the app. A lightning icon will appear indicating it is charging.
Camera If you notice the Mevo battery percentage never reaches 100% when you Zrst charge it, try fully draining the battery and recharging a few times. This will allow the battery and app to properly calibrate.
How LLong ong Does the Ba Battery ttery Last? Our team has done extensive testing of Mevo's battery life, which varies slightly depending on how you use your Mevo. Broadly speaking, the Mevo by itself can stream or record for about one hour hour. If you add Mevo Boost to your setup, your camera can record or stream for an average of 9.5 hours hours. Outlined below are detailed results for each use-case we tested.
Recording (Device connected by Mevo Hotspot) Resolution Mevo Mevo + Mevo Boost 4K 50 minutes TBD 1080p 1.2 hours 10 hours 720p 1.2 hours 10 hours Recording (Device connected by Wi-Fi) Resolution Mevo Mevo + Mevo Boost 4K 1 hour TBD 1080p 1.2 hours 10.5 hours 720p 1.2 hours 10.5 hours Recording (Device connected by Ethernet) Resolution Mevo Mevo + Mevo Boost 1080p 1.2 hours 9.5 hours 720p 1.2 hours 10.5 hours Idle Mevo Mevo + Mevo Boost 1.2 hours 10.
Mevo T Turns urns o oY Y on Its Own Mevo has a feature that will automatically power down the camera after 15 minutes of inactivity. This means that if the camera is turned on but the app is not connected to it, Mevo will shut oY on its own to preserve battery power. You can choose to disable this feature if you navigate to settings, then tap General General. Here you will see an option for Auto turn o oY Y with a toggle switch to the right. Toggle the switch oY, then close the settings.
Now Mevo will stay powered on until you manually turn it oY.
Can I Char Charge ge My Mevo While I R Rec ecor ord d or Str Stream? eam? Yes, you can charge your Mevo while you use it. In fact, it's a best practice to have it plugged in, especially if you anticipate using it for a long-running event. You can use the Mevo Boost accessory or plug in via the USB port in order to power the Mevo. You may also keep the Mevo Boost plugged in while in use.
Can the unit be char charged ged over E Ethernet thernet (POE)? Unfortunately, the Boost does not include the hardware that allows for being charged over Ethernet.
Camera SpeciZca SpeciZcations tions Camera Page 21
Lens T Technical echnical SpeciZca SpeciZcations tions The Mevo camera is equipped with an all-glass f2.8 lens with a focal length of 3mm. Field of View: 150 degrees Focus Adjustment: Fixed Night Mode: No Full camera tech specs can be found here.
Wha Whatt Does the Mevo Button Do? By default, the button on top of the Mevo is conZgured to only turn the camera on and oY. However it can be conZgured to start and stop a recording or a stream. To conZgure the button, go to Mevo settings and tap General General. Tap Mevo Button Button.
You can choose between: • Rec ecor ord d to SD car card d: Pressing the button will start a recording to the microSD card. • Str Stream eam: Mevo will start streaming using the previous streaming conZguration set (e.g. if you streamed to Facebook Live last, pressing the button will also stream to Facebook Live using the same page/proZle, quality, and audience you previously selected). • No Action Action: Pressing the Mevo button will do nothing other than power Mevo on and oY.
Wha Whatt Do All o off the Mevo Ring Lights Mean? The Mevo's LED ring at the top of the camera can give you valuable information about what is happening with your Mevo. You have the option of changing the lights on your Mevo LED ring. Power On ffor or the First Time When you press and hold the power button for two seconds, the white circle light will pop up, and then start spinning as it initializes.
Once you tap Connect on your app, the blue light will spin around the top of the camera, then turn solid blue at the front. This means that your camera is now connected via Hotspot to your app, and is ready to stream via your phone's 4G/LTE data plan. Connecting T To oY Your our App Via Wi-Fi If you turn oY your Hotspot in the app so that you can stream over your Wi-Fi network, the camera ring will blink blue, then turn solid red over the connectivity icon.
Once you have connected to your Wi-Fi network the light over the connectivity icon will turn solid green, indicating the connection is good. If the connection becomes weaker, the Wi-Fi LED indicator will turn yellow. If there is no connection, it will turn red. Once you connect your mobile device to the same Wi-Fi network, the Mevo ring will spin blue while it connects to your app, then change to solid blue at the front of the camera once it is connected and ready to use.
Once the recording or stream has started, the light will turn solid red and stay that way while you are live. When you stop your stream and / or recording, the red light will blink as it Znishes. Once it has completely stopped, it will return to the solid blue light at the front of the camera, indicating a ready state. Live Editing The red light will move to wherever the app is focused in live editing.
Disc Disconnection onnection If you lose connection to your network or between your mobile device and the Mevo, you will see a blinking blue light, followed by a solid red light over the connectivity icon. If this happens, check your local network connection and try connecting again. Powering OY Mevo When you press the power button for two seconds, or choose "Shutdown Mevo" in your menu, the ring will turn completely white, then disappear in a clockwise motion.
Is the Mevo App R Requir equired ed to Use the Camera? You must have the Mevo app in order to use the Mevo camera. The camera will not record, stream, or live edit without connecting to the app via Hotspot mode or a local Wi-Fi network. Learn more about which devices are compatible with Mevo. The Mevo app is free to download from the App Store or Google Play.
Replac eplacement ement Parts and Cables You may purchase additional or replacement parts for lost or damaged Mevo accessories such as a USB cable, AC power plug, or mount. You can Znd all parts that you would need for replacement at our Mevo online store.
Wha Whatt Kind o off Stand Can Mevo Mount On? Mevo and Mevo Boost can attach to most standard microphone stands. Both include the following: • 5/8"-27 Microphone Stand Thread • 1/4"-20 UNC Tripod Thread (Adapter) • 3/8"-16 Microphone Stand Thread (Adapter) You can Znd the Mevo stand available for individual purchase in the Mevo store. You may also Znd similar ones through multiple retailers. If it matches the above specs, it will work with the Mevo mount.
Is the Mevo W Wea eatherpr therproo ooff? The Mevo is weatherproof only when properly mounted on the Boost accessory. The weatherproof [ap on the back protects the ethernet port and USB ports when closed. When used properly with the Boost accessory, Mevo has an IPX4 rating for outdoor rain operation. This is designed to be left outside for all of your recording or streaming needs, rain or shine.
Video Camera Page 34
Wha Whatt Is the Video Quality? The available video quality depends on how you are using your Mevo. If you ar are e rrec ecor ording ding only: You can record and live edit up to 1080p. Mevo also includes the ability to record a single wide shot in 4K. Learn more here. If you ar are e str streaming: eaming: DiYerent streaming providers support diYerent streaming resolutions.
Wha Whatt micr microSD oSD Car Cards ds Ar Are e Compa Compatible tible With Mevo? The Mevo is compatible with micr microSD oSD cards (SD, SDHC, SDXC formats). The card included with the camera is a Sandisk 16 GB micro SD (write speed: 50mbps, read speed: 80mbps, Class: U3/SC10). A card adapter is included for transferring the data to another device.
• • • • • • • • • ^SanDisk Extreme Plus UHS-1 U3 (SDSQXSG-064G-GN6MA) PNY High-Performance UHC-1 U1 (P-SDUX64U360G-GE) ^PNY High-Performance UHC-1 U3 (P-SDUX64U390G-GE) Samsung Evo+ Class 10 UHC-1 U1 (MB-MC64DA/AM) Samsung Pro+ UHS-1 U3 (MB-MD64DA/AM) Samsung EVO Class 10 UHC-1 U1 (MB-MP64DA/AM) Lexar High Performance 633x UHS-I (LSDMI64GBB1NL633R) +^Lexar Professional 1000x UHS-II/U3 (LSDMI64GCBNL1000R) Transcend Ultimate UHS-1 U3 (TS64GUSDU3) +Please note note: This Lexar card has two versions.
Micr MicroSD oSD Car Card dR Rec ecor ording ding Capacity We have run recording tests and determined estimated maximum recording times for each streaming quality in addition to recording to the microSD card only only. Please note that if you are livestreaming, your event will continue broadcasting even if you run out of recording space on your microSD card.
Important: The numbers rre[ected e[ected her here e ar are e estima estimated ted maximum rrec ecor ording ding times based on our testing. Times can vary depending on the c content ontent being rrec ecor orded ded due to bitra bitrate te [uctua [uctuation tion when pr proc ocessing essing the video da data. ta. • Lots of movement in video (e.g. sports) = more video data recorded = less recording space • Little of movement in video (e.g.
• • • • Full HD quality stream backup: 12 hours HD Recording: 6 hours Full HD Recording: 3.5 hours 4K Recording 1.6 hours 64 GB • • • • • • • Low quality stream backup: 132 hours Medium quality stream backup: 80 hours HD quality stream backup: 38 hours Full HD quality stream backup: 24 hours HD Recording: 13 hours Full HD Recording: 7 hours 4K Recording: 3.
How Do I R Remove emove the micr microSD oSD Car Card d fr from om Mevo? If you need to remove the microSD inside your Mevo camera, push the card farther into the camera until you hear a soft click, then remove your Znger. The card will be released and you can pull it out of the camera.
Why Is My R Rec ecor ording ding Split Into Multiple Files? If you record to your microSD card and notice that your single event recording is split into multiple Zles, this is due to Mevo's automatic mechanism that restarts the recording after a set amount of time to help prevent Zle corruption.
Can Mevo Output via USB USB,, HD HDMI MI,, or SDI? No, unfortunately, the Mevo does not have a direct video output (e.g. for projectors, monitors, etc.) The micro-USB port on the Mevo camera is meant only for charging; it is not able to output a video signal. Mevo does not have an HDMI or SDI port. A possible workaround is that you can bring the Mevo's video and audio into Livestream Studio as a Remote Camera source.
Can Mevo W Work ork lik like e an IP Camera? Mevo does not operate like an IP camera. You can only view your camera's output within the Mevo mobile app or when using it in Livestream Studio remote camera mode.
Is Mevo an Action Camera? Mevo is optimized to record and livestream events from a stationary position. Features include: • Virtual multi-camera live editing. • Live streaming to Vimeo, Livestream, Facebook Live, Periscope, or YouTube. You may choose to use it handheld with a Boost accessory, as a dashboard cam on your car, or hang it from the ceiling. We've added an Electronic Image Stabilization feature that can help accommodate these uses.
Audio Camera Page 46
Methods o off Using Audio with Mevo Mevo has a built-in microphone for simple audio recording, and allows external audio inputs via the TRRS headphone jack or charging port on your mobile device. Also, if you are using the Mevo Boost, you are also able to connect USB Audio Devices to the USB-A port on the back of the Mevo Boost Learn more about the built-in mic and how to use it here. Learn more about the requirements for using external audio sources here.
How Do I Contr Control ol Audio? To adjust your audio source and levels, tap the Mor More e Options (•••) icon in the bottom right corner. Tap the microphone icon to enter the audio mixer. By default, Mevo is selected. This means that your audio source is the stereo microphones built into the Mevo camera.
To learn more about using your mobile device as an audio source (e.g. "iPhone" as shown above), see here. USB sources are now also accepted via Mevo Boost or via work[ows with an OTG USB cable. By default, the live audio preview (which allows you to hear your source audio through the mobile device's speakers) is muted. To unmute it, tap the crossed out speaker icon toward the right of the mixer interface. To the far right of the interface is the levels monitor.
Running along the bottom of the screen is an audio slider. Drag the slider to adjust your audio levels as needed. A general best practice is for your audio levels to peak about halfway to two-thirds of the way up the levels bar. This ensure clear, audible sound that is not too loud. Audio that is over modulating is generally indicated by the top notches [ashing red. This means you should lower your audio levels by dragging the audio slider to the left.
Camera Not sure what is the best audio work[ow for your production? See our suggestions here.
Using the Mevo Camera's Built-in Micr Microphone ophone If you are using the Mevo’s built-in microphone, be sure to place the Mevo close to your subjects, ideally about Zve feet away. The Mevo and its built-in mic work best when it is close to the action. The Mevo’s microphone is directional to space directly in front of it, but may still pick up general room noise. The closer the mic is to your subjects, the more it will Zlter out noise or chatter behind or to the side of it.
Supported External Audio Sour Sourc ces & Adapters Our team has tested a variety of adapters, extenders, and mixers to use as audio sources with Mevo. These adapters can be either via the lightning port or the headphone jack on the phone or tablet or via USB on the Mevo Boost. Listed below are products our team has tested and determined to be compatible with Mevo and the Mevo app.
• • • • • • • • • Shure MOTIV MV51 Digital Large-Diaphragm Condenser Microphone (Silver) Shure X2U Onyx Blackjack Focusrite Scarlet 2i2 Behringer XENYX Q502USB AllEasy USB analog audio adapter 7.1 Channel USB External Sound Card Audio Adapter for PC Laptop Pyle Bluetooth 3-Channel Audio Mixer, USB Audio Interface **Zoom H4n Handy Recorder ** **Zoom devices require a speciZc setup in order to work with Mevo.
The key factor determining if your audio source is compatible with the 3.5mm port on mobile devices is the type of plug it has. It must exactly match the form factor seen in recent versions of the Apple earbuds with the built-in microphone, as pictured here: The red arrows above are pointing to three chrome rings and a chrome tip separated by three much thinner rings. This is referred to as a TRRS plug (tip-ring-ring-sleeve). This is the correct type of audio input that iOS devices can accept.
We are continually testing more products and will update this list as we Znd more compatible audio sources.
Using an External Audio Sour Sourc ce With Mevo You may use an external audio source with your Mevo, via your mobile device's 3.5mm port, lightning port, or the USB port in a Mevo Boost. To bring audio in through your device's headphone port, you need a device that outputs audio via a 3.5mm TRRS plug or via a lightning plug (iOS devices only). The easiest example of what one looks like is your mobile device's supplied earbuds, most of which include a built-in microphone.
Tap the microphone icon on the left side to open the Audio Mix Mixer er. In the Audio Mixer, you will see Mevo is selected by default and iPhone is grayed out (if you are using an Android device, this will say Phone instead). Tap iPhone (Phone Phone on Android) to use your external audio input. If you don't have any devices connected to your mobile device, your device's built-in microphone will be used instead. You will see your audio levels in the green bars to the right.
When inputting a stereo signal into the iPhone through the 3.5mm TRRS input, the output will be a mono mix of the left and right audio channels. When inputting a stereo signal into the iPhone through the Lightning port or into a Mevo Boost via USB, the output will remain in stereo. When using an external audio source, you should mute your audio output on the app by tapping the speaker icon on the right side; this will help avoid an echo in your stream and recording.
Best Practic Practices es For Gr Grea eatt Audio We have a few recommendations for getting the most out of your Mevo's audio options depending on your venue and setup. A panel presentation. Multiple speakers. Quieter room. If you have a group of speakers sitting at a table, or standing on a stage, your best solution would be to use small microphones that clip-on to the speaker’s shirt. These mics are called lavalier microphones and come in a variety of types, including wireless.
In the scenario with a shotgun mic, you would try to center yourself in the room, and point the mic toward the stage. The advantage of a shotgun mic is that you generally just need one, as it will cover a wider area while still Zltering outside and background noise and chatter. When buying a shotgun mic, check to see if they run on battery power or phantom power. If phantom power, you will need to provide the power to the mic. You will want a shotgun mic that has a 3.
Advanc Advanced ed Camera Page 62
Connecting USB Devic Devices es With a USB O OT TG Cable Mevo customers who do not own a Mevo Boost but wish to bring in USB devices to their Mevo can do so with the addition of a USB On The Go (OTG) cable, such as this one. An OTG cable has a USB-A input, a microUSB input, and a microUSB output. Plug the microUSB output into the back of the Mevo (instead of the Mevo charging cable). Plug the Mevo charging cable into the OTG cable's microUSB input, then plug it into a power outlet.
Now you can add other USB devices to your Mevo work[ow, such as a USB audio device.
You can also use an Ethernet-to-USB adapter to bring in an Ethernet connection.
If you are connecting to Ethernet via this USB workaround, please be advised that you must connect your iOS device to Mevo using the Mevo's Hotspot. The Mevo app will indicate the camera is connected to an 4G/LTE Modem, however this is simply due to the software recognizing the hardware as a USB connection. Be assured that you are in fact streaming over Ethernet, not data.
Camera Page 67
Connect USB Devic Devices es to Mevo Using a P Power owered ed USB Hub Mevo customers who wish to connect multiple USB devices to their Mevo setup can do so using a USB OTG (On-The-Go) cable and a powered USB hub such as this one. It's important that your USB hub be a power powered ed hub, as it would need to provide power to your other connected devices. Start by plugging your USB hub into a power source.
Then plug an OTG USB cable into your Mevo. Plug the USB cable that comes included with your hub into the USB output port (i.e.
Plug the other end of the cable into the OTG cable attached to your Mevo.
On the other end of the OTG cable, plug in your Mevo charging cable and connect it to power. You can now attach more than one USB device to your Mevo, such as an audio adapter and an Ethernet adapter, or an audio adapter and a 4G USB modem.
Camera Page 72
Connecting Mevo to E Ethernet thernet via the Chr Chromecast omecast Ethernet Adapter The Chromecast Ethernet Adapter was designed for Chromecast users who preferred to use the device over Ethernet rather than Wi-Fi. This device has been tested with Mevo and allows for streaming via an Ethernet connection without the need for a Mevo Boost. Simply plug the Chromecast adapter into a power outlet and attach the microUSB end to the back of your Mevo.
Connect an Ethernet cable from your modem to the adapter.
Important Important: In order for this to work, Mevo must connect to your iOS device over the Mevo's wir wireless eless hotspot (rather than over the local network). However your streaming will still occur over the Ethernet network and not LTE/4G. When you connect Mevo this way, it will detect the Ethernet connection automatically. However, because the physical connection is through the USB hardware, the app will indicate a "4G/LTE Modem" connection, although you are in fact using Ethernet.
Troubleshooting Camera Page 76
Forma Formatting tting the Mevo micr microSD oSD Car Card d The microSD card that comes with your Mevo does not need to be formatted. If you need to format it later, the best way to do this is from within the Mevo app. Once you connect your Mevo to the app, go to your main menu, and click on the gear wheel icon to get to your General Settings. Scroll down to Znd Storage > Forma Formatt SD car card d.
When you tap to format the card, you will be prompted "Ar Are e you sur sure? e?" This is because formatting the card will erase anything on it. Only format if you have backed up any recordings or saved Zles on the card to another location. Formatting erases all the data stored on the card. Once you tap Pr Proc oceed eed, your Mevo will format the card. You may also format the card on a desktop, though we recommend doing it through the app.
Connect the SD card adapter to your computer (many modern computers have SD card readers built in).
macOS On Macs, go to Spotlight and search for Disk Utility Utility; open the Disk Utility app. Select the SD card reader (under 'External External') and click Erase Erase.
The prompt that pops up will give you the opportunity to name the card as well as choose a format and scheme. Select exF exFA AT format and Master Boot R Rec ecor ord d scheme. Then click Erase Erase.
Your card will be formatted. Make sure you properly eject the SD card before removing it from your computer. Windows On Windows computers, go to the Zle explorer, and select your SD card drive.
Right-click the icon, then select Forma Formatt. Select exF exFA AT in the File system dropdown menu, then click Start Start. Another window will pop up when the formatting is complete.
Camera Page 84
Har Hard dR Reboot eboot the Camera You may hard reboot your camera to power it down if you Znd it is not responsive or otherwise having issues. This will not undo any saved settings on your camera. It will remember your logged in streaming accounts and any saved WiFi networks. This is not a factory reset. To revert your camera to a factory reset, please read this article for directions. The best way to power down your Mevo camera is to press and hold the top button for three seconds.
Reset Mevo Camera to FFactory actory Settings You may reset your Mevo to its factory settings either through a command in the app, or by pressing the pinhole button on the underside of the camera. Please be advised advised: Resetting your camera to factory settings will remove any saved information in your app. You will have to log in again to any accounts and the camera will not remember any saved Wi-Fi networks. If you have re-named your Mevo and set a camera password, these will also be reset.
Hold your Mevo so that the lens is facing you. Tilt the Mevo so its underside is facing you. At 3 o'clock on the underside of the Mevo, you will see a small pinhole.
Take your paperclip, and press its end into the pinhole for thirty seconds. You will see your camera's ring light start spinning and blinking.
When the reset is Znished, the camera ring light will stop spinning and the camera will restart. Reset via the App To reset your camera to factory settings through the app, Zrst open your main menu by tapping on the three dots at the bottom-right of your app screen. Then choose Advanc Advanced ed Settings Settings.
Next, scroll down and tap Reset to manufacturing defaults defaults. The Mevo app will prompt you to make certain you really want to do this. Tap Yes if you want to continue. You will see your camera's ring light start spinning.
Once the camera has been reset to manufacturing defaults, you will be prompted to connect to the camera again. You will now go through the same startup process as when you used your new Mevo camera for the Zrst time. Camera Factory reset is only recommended as a last resort troubleshooting step; it should not be your Zrst step to resolving an issue.
Rec ecover over a Br Brok oken en R Rec ecor ording ding If you go to your Library and notice a File is Br Brok oken en message on a video, Mevo may be able to recover it, particularly in a situation in which the camera was improperly shut down (e.g. the battery fully drained). Tap the Options icon the corresponds to your broken Zle. Tap the Retry icon to start the recovery process.
The length of time it takes for Mevo to recover your recording depends on the length of your video. The app will indicate whether the Zle was recoverable.
Firmwar Firmware e Backup and R Rec ecovery overy We have built a tool to recover your camera's Zrmware via the included microSD card. This tool should only be used as a last resort troubleshooting step if you observe that your camera is not powering on properly or the hotspot mode is not turning on properly (i.e. you see a blinking yellow light over the Wi-Fi icon when in hotspot mode). Download and install the Mevo Firmware Recovery tool for Mac or Windows. These contain Zrmware version 1. 1.77.20 .
It will take a few seconds to load the Zrmware onto the microSD card. When the process completes, sa saffely eject the SD card from your computer and adapter. Make sure the Mevo camera is oY, then insert the microSD into the camera and power it on. When the LED ring stops spinning, it will turn a solid gr green een. When this happens. pr press ess and hold the reset button on the bottom of the camera until the LED ring starts spinning, then release the button.
Regula egulatory tory In Infforma ormation tion Camera Page 96
Declara Declaration tion o off Con Confformity - Mevo Plus The below PDF declares that Mevo Plus is in accordance with the procedures and conforms to the Radio Equipment Directive (2014/53/EU). MevoPlusDeclarationofConformity.
Declara Declaration tion o off Con Confformity - Mevo Camera The below PDF declares that Mevo Camera is in accordance with the procedures and conforms to the R&TTE Equipment Directive (1999/5/EC). MevoDeclarationofConformity_-_signed-0425.
Declara Declaration tion o off Con Confformity - Mevo Boost The below PDF declares that Mevo Boost is in accordance with the procedures and conforms to the R&TTE Directive 1999/5/EC. BoostDeclarationofConformity_-_signed-0425.
MEVO APP
Table o off Contents Requirements .................................................................................................................................................................... 5 Which Mobile Devices are Compatible with Mevo?.................................................................................. 6 Does the Mevo App Work on iPads? .............................................................................................................
Switching Between Multiple Graphics Overlays ....................................................................................... 67 How to Delete Graphic Overlays .................................................................................................................. 74 General Settings.............................................................................................................................................................. 77 Where Do I Find Settings?........................
I Don't See the Red 'Go Live' Button..........................................................................................................159 I Don't See the Program Output Overlay in the Live Edit View........................................................... 161 Unable to Download Recording from SD Card to Mobile Device.....................................................162 "Update Required" Error Message ...............................................................................................
Requir equirements ements Mevo App Page 5
Which Mobile Devic Devices es ar are e Compa Compatible tible with Mevo? Before downloading the Mevo app, you should check to make sure that your mobile device is on this list and is running the minimum required OS software version. iOS Requirements Software: Requires iOS 10 and later.
• • • • • • • • 12.9-inch iPad Pro 12.9-inch iPad Pro Wi-Fi + Cellular 9.7-inch iPad Pro 9.7-inch iPad Pro Wi-Fi + Cellular iPad (2017 model) iPad (2017 model) Wi-Fi + Cellular 10.5-inch iPad Pro (2017 model) 10.5-inch iPad Pro (2017 model) Wi-Fi + Cellular Unsure what iPad model you have? Check Apple's list here. iP iPod od touch • iPod touch (6th generation). • iPod model numbers are listed here. Android Requirements Software: Android 6.0 and later Graphics: OpenGL ES 3.
• Samsung Galaxy S9 • Samsung Galaxy S9+ • Samsung Galaxy Note 5 Mevo App Page 8
Does the Mevo App W Work ork on iPads? Yes, the Mevo iOS app can work on iPads running iOS 10 and later. See our full list of compatible devices. If you are unsure which iPad you have, check the back of the device for a model number and reference Apple's model list.
Is Mevo Compa Compatible tible With an iP iPod od T Touch? ouch? The only iPod Touch compatible with a Mevo is an iPod Touch 6th generation, running iOS 10 and later. Previous generations of iPod Touch devices will not work on any iOS version.
Can I Contr Control ol Mevo FFrrom a Computer? The Mevo app is only available on iOS and Android mobile devices. There is currently no desktop application or software for controlling Mevo.
Can I Use the App While on a Call? iOS If your device is running iOS version 10.3.2 or later, you can accept a call while streaming. However, if you are connected via Mevo's Hotspot and your 4G / LTE connection, you cannot navigate away from the call, or else your stream will disconnect. When you end the call, the device will direct you back to the app automatically and your stream will continue.
Can I Use the App While on LLow ow P Power ower Mode? We do not recommend switching your mobile device to low power or battery saving mode, as it decreases some capabilities of your device. As a best practice, we recommend fully charging your mobile device before your event. If you have a lengthy event, you may want to have a charger or external battery handy.
Installing the Beta V Version ersion o off Mevo App on iOS We occasionally release beta versions of future releases of the Mevo iOS app for customers to test. Please keep in mind that beta versions are not recommended for use in production environments. We currently do not have a beta app available for testing. When we do, we will post the URL here. When it's available, a new app will begin downloading that is separate from the version you would have downloaded from the App Store.
Because the beta is not downloaded from the App Store, you will need to authorize it to run on your iOS device before using it. To do this, go to your device Settings Settings, then select General General. Then scroll down to select Devic Device e Management Management.
Select Livestr Livestream, eam, Inc. Tap Trust Livestr Livestream eam Inc. Inc., then Trust rust.
Once you have done this, you can launch the beta version of the Mevo app.
Use Pr Production oduction App V Version ersion While Beta is Installed We occasionally give customers the opportunity to test out new features by giving public access to a separate beta version of the Mevo app on iOS and Android. This is a separate installation of the app that can coexist on your device with the production version of the app.
To resolve this, perform a factory reset on your camera. This will set your camera back to the factory version of the Prmware. After the reset is Pnished, launch the pr production oduction version of the Mevo app; if you deleted it, you can redownload it from the App Store or Google Play. You will be prompted to update your Prmware, but this time you will be able to proceed with the update.
Live Editing Mevo App Page 20
Walkthr alkthrough ough o off Live Editing View Once you have connected your Mevo camera to your app, you will see your main Live Editing view. In this view, you will see your Mevo camera's live shot. In the full, wide view of your live shot, you can use the Mevo app gestures to live edit your event. These gestures include tap to cut, pinch to zoom, and drag to pan.
Pinch to zoom: Drag to pan: In the top-right corner, you will see your live editing program output. This is what your viewers will see when watching the recording or live stream. You can use your Pnger to drag the output monitor to another part of the screen.
The icon with three dots (•••) at the bottom-right corner of the app opens up your options menu. This is where you will Pnd options for Camera Assistant, Audio Mixer, and General Settings. The icon with six squares, to the left of the options menu icon, is to bring up your Grid View. If you have several trackers set to follow faces or other action points, you can see each shot in this view. You can live edit your event in this view by tapping each shot.
To return to the live edit view, either tap the X in the lower right corner or double tap one of the shots. Mevo will take that shot and resume the original view. When you have taken a close-up shot (i.e. not in the full wide shot) a cut-to-wide icon will appear to the left of the grid icon. Tap this to cut back to your wide shot.
At the bottom-left is your red Record / Stream button. Tap this to choose to Record to your camera's microSD card, or stream to either Vimeo, Livestream, Facebook Live, Periscope, or YouTube Live. You may choose one of these destinations or, with the Vimeo Producer plan or higher, stream to multiple simultaneously.
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Cut to DiO DiOer erent ent Shots While in Live Editing View, you can cut between multiple shots, such as close-ups of diOerent people's faces. To cut to a close-up of a subject in your shot, tap on your subject. You can see what is live in the Program Output view at the top-right of the app. You will also see a wide, blue box over the area that is being shown to your viewers. "Cut" is a video/Plm production term for an edit where the view changes in a single frame.
Zoom In and Z Zoom oom Out Zooming in and out is a great way to bring movement to your events. You will need to be in the Mevo app's live edit view in order to zoom. To zoom in your shot, place your thumb in a lower corner and your index Pnger in the corner opposite of it. Drag your thumb and index Pnger closer together simultaneously in a pinching motion; they should meet over the subject to which you want to zoom into.
Mevo App The longer you hold your Pngers in the ending shot, the slower the zooming motion will be.
Pan and Tilt Y Your our Shot To pan a shot means to move your camera's view from side-to-side. Tilt is to move the shot top to bottom or bottom to top. To pan or tilt your shot using Mevo, simply place two Pngers over your active shot and drag it to the desired location. You will notice the shot move in real-time with your gesture in the output preview (upper right corner).
Set a Sta Static tic Shot Mevo can focus in on certain faces and objects when you set a static shot in the app. In the live editing view, simply hold your Pnger onto a subject in your view for a brief moment. A yellow box will appear where your Pnger is touching the screen and Mevo will cut to that shot. This will create a static shot. You can create up to eight of these. In additional to these static shots, Mevo can also automatically detect faces.
Enable FFac ace e Detection Mevo has the ability to detect up to four faces, making it easy for you to switch between subjects to focus on. To turn on face detections, tap the Mor More e Options menu icon. Tap the Camera Assistant icon to the far left. Turn on Find Fac aces es by tapping it. It will go from gray to white.
Now a blue box should appear around any human faces that appear in your Mevo's Peld of view. These trackers will follow the face's motions as long as they stay within view. You can also set up to eight manual shots if there are more than four people in the view, or to easily cut to non-human objects. See here for instructions.
Wha Whatt is Live Follow Follow,, and When Should I Use It? Enabling Live Follow allows for the camera shots to follow the movement of the object they are tracking, such as a person's face. It's ideal for a situations such as a speaker walking around a stage or a chef moving from one side of a kitchen to the other. If your subjects are staying fairly static, such as a panel discussion or a meeting, we usually recommend disabling this feature to prevent unnecessary movements of the camera shot.
Tap the button to turn it on; it will change from gray to white. If you would rather keep your shots static to a speciPc area, turn Live Follow oO.
Wha Whatt is Autopilot? Autopilot allows the Mevo app to live edit entirely on its own, with no need for you to control the shots Go to the More Options (•••) menu, then tap the Camera Assistant icon on the far left side. Tap Auto-Pilot to turn it on.
You have the ability to adjust the speed at which you want autopilot to cut between shots using the slider on the right side of the camera assistant menu. Dragging the slider all the way to the left will make the cuts much slower. Moving the slider towards the right will make the autopilot cuts faster.
Choose your desired speed, exit the menu, and that's it. The Mevo app will automatically cut between any detected faces, manually placed trackers, and a wide shot.
Turn OO Sta Static tic Shots and FFac ace e Detection To turn oO your static shots (yellow), simply hold your Pnger over them. The box will expand brieQy, then disappear. To turn oO face detection, go to the Mor More e Options menu. Tap the camera assistant icon to the far left.
Tap Find Fac aces es to turn it oO (it should go from white to gray). You can return to the live edit view by tapping the down arrow to the right, followed by the X icon. Now no faces will be detected automatically.
Grid View In the Mevo app, you can choose to view and direct your live event through the grid view. The grid view will allow you to see up to nine shots. This includes one wide shot, plus up to four detected faces and up to eight static shots that have been set. To enter the grid view, tap the bottom right grid icon. You may then tap on each shot in order to cut to that shot. You will see a box around the shot that is live to your viewers, while in Grid View.
To exit the grid view and return to the live edit view., tap the X in the lower right corner or double-tap the desired shot.
Can I Use the App to Edit My R Rec ecor ording ding After My Event Ends? The Mevo app can only edit your event as it is happening. The Mevo is only capable of doing a single recording, which will include all live edits (cuts, zooms, pans, etc.) You can record your event to both your microSD card inside the camera and edit it later with any software you'd like, but the camera and app do not record individual shots for you to record with and edit later.
Graphics Overlays Mevo App Page 44
Types o off Graphics Overlays with Mevo Mevo has the ability to add basic graphics overlays such as lower thirds, over-the-shoulder graphics, and corner bugs. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe subscribe. You will also need a supported micr microSD oSD car card d inserted into your Mevo camera. These basic graphics overlays allow you to add some information or customization to your stream or recording.
Rec ecommended ommended SpeciPca SpeciPcations tions ffor or Images in Graphics Overlays You can add images to lower-third and over-the-shoulder graphics in addition to using a corner bug. Our developers have recommended the following resolutions: • Corner Bugs and Lower Thirds: 180x180 pixels • Over the Shoulder: 624x352 pixels These image sizes ensure there is no quality loss on 1080p recordings.
Cr Crea eating ting a LLower ower Thir Third d Overlay You can create simple lower third graphics overlays in the Mevo app to display information such as speakers' names, locations, or tips. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe her here e. You will also need a supported micr microSD oSD car card d inserted into your Mevo camera. In the live edit view, tap the canvas icon in the lower right corner. A variety of overlay options will appear.
By default, you will see a single-line white lower third. To use an image in the lower third, tap the image icon above the overlay. Allow Mevo to access your phone's camera and photos. You can then take a photo or select an image from your device's library to be in your lower third.
If your graphic requires two lines of text, such as a person's name and job title, tap the two-line icon at the top of the screen. At the bottom of the screen, you can choose between various colors for your background, and choose either black or white text for each background. Tap the dot of the color scheme you want to use (the default setting has black text on a white background selected).
In addition, you can adjust the opacity of your background color by using the slider on the far left side. With your desired appearance set, tap the lines and type in your desired text. When you are done, tap the checkmark on the right side. You cannot change your overlay once you tap the checkmark. Be sure you are satisPed with your overlay before saving it.
This will upload the overlay to your microSD card for storage. Once it's uploaded, it will be available in the list page; tap the overlay to proceed. The overlays screen will show your lower third in place. Tap the checkmark in the bottom right corner to conPrm you want to push it to your output. You will notice the lower third does not appear in the live edit view, but you can see it if you check the output display. This conPrms that your viewers will see it.
To remove it, tap the canvas icon again, then tap the red delete icon in the lower third. That will remove the overlay from your view. When the lower third is removed, tap the checkmark in the lower right to conPrm removing it from the output and close the overlays screen. You will no longer see the lower third in your output.
Cr Crea eating ting a Corner Bug Overlay You can add corner bug overlays to your broadcast and recording, such as an icon or logo. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe her here e. You will also need a supported micr microSD oSD car card d inserted into your Mevo camera. In the live edit view, tap the canvas icon in the bottom right corner. The overlays screen will open. There are two options for adding a bug in either corner.
Allow Mevo to access your mobile device's camera and photos. The screen shown below will appear. You can choose an image from your photo library or take a photo with your camera. When you select an image, you can adjust how it's cropped, zoomed, and rotated. The rotate icon on the bottom left side will do a full 90-degree rotation and the slider will allow you to rotate the image in either direction up to 45 degrees.
When you are satisPed with your corner bug, tap the checkmark icon on the right side. Overlays cannot be edited. Make sure you are satisPed with your corner bug's appearance before tapping the checkmark. The corner bug will appear in the overlay list screen and upload to your microSD card to be stored. Tap the bug to add it to the preview screen.
The bug will appear in the overlays screen. You can move it to the opposite corner by tapping the image icon on the other side (1). Otherwise, tap the checkmark in the bottom right corner to conPrm overlaying it into your output (2). You will not see the bug overlay in the live edit view, but you can see in your output monitor, conPrming that it will appear in your broadcast.
To remove the bug overlay from your output, tap the canvas icon. Then tap the red delete icon by your corner bug, then tap the checkmark to conPrm. The bug will still be saved in the Mevo app on your microSD card, but will no longer appear in your stream. Making these changes while br broadcasting oadcasting live will not interrupt your str stream. eam.
Cr Crea eate te an Over-the-Shoulder Overlay You can create an over-the-shoulder (OTS) graphics overlay with Mevo, allowing you to display text or images as part of a report or presentation. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe her here e. You will also need a supported micr microSD oSD car card d inserted into your Mevo camera. Tap the canvas icon in the bottom right corner of the live edit view to get started.
The following screen will appear. If you wish to only have a text OTS graphic, you can adjust the alignment at the top of the screen and the background and text color using the palette of at the bottom of the screen. You can adjust the opacity of the background color using the slider on the bottom left side. Tap inside the box to start typing. The text editor will automatically move text to the next line as necessary.
If you want to include an image, tap the camera icon in the OTS preview image. You will need to allow access to your camera and photo library on your mobile device. Your photo gallery will appear below. Take a photo with your camera or choose which photo you wish to use. It will need to Pt the full 16:9 rectangle so you may need crop your image or edit it before adding it. You can add text to your image by tapping Add your text text.
When you have Pnished designing your OTS graphic, tap the checkmark on the right side. You cannot edit overlays; be sure you are satisPed with your OTS graphics appearance before tapping the checkmark. Your OTS graphics will be saved to your microSD card and appear in the following list screen. Tap the OTS to proceed with using it.
The overlay preview screen will show your graphic in the OTS box. You can switch it to the other side by tapping the opposite OTS box. To conPrm pushing it to your output, tap the checkbox in the lower right corner. You will notice the OTS does not appear in your live edit view, but you can see it in the output monitor, which conPrms that your viewers can see it. To remove the OTS overlay, tap the canvas icon again.
The graphic will still be saved in the Mevo app via your microSD card. Making these changes while br broadcasting oadcasting live will not interrupt your str stream. eam.
Editing a Graphics Overlay When you create a graphics overlay in the Mevo app, it saves to your microSD card. Because of this, there is no direct way to edit a pre-existing graphic; instead, you can duplicate it and work oO of the copied version. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe her here e. You will also need a supported micr microSD oSD car card d inserted into your Mevo camera.
Edit the overlay as needed. When you are done, tap the checkmark on the right side.
You will now have both overlays available in your list view. If you wish to discard the original version, tap the More Options (•••) icon that corresponds to it, then tap the the trash can icon. This will permanently delete the overlay from your microSD card.
Switching Between Multiple Graphics Overlays You can prepare multiple graphics overlays for your event and switch between them while streaming live. To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how to subscribe her here e. You will also need a supported micr microSD oSD car card d inserted into your Mevo camera. First, build a few graphics overlays; this example will use lower thirds, but all overlay options can be switched the same way.
To bring in your graphic during your event, tap the canvas icon and select your graphic type (in this case, lower third).
Your graphics list will appear. Select the Prst overlay you wish to show by tapping it.
It will appear in the overlay preview screen. Tap the checkmark in the bottom right corner to conPrm pushing it to the output. When you are ready to move on to your next overlay, tap the canvas icon in the live edit view, then tap on the red delete icon with your current graphic.
If you want to switch to having no graphic in your output before bringing in your next one, tap the checkmark to conPrm the overlay removal Prst (1) before navigating back to this screen. Otherwise, to switch to your next overlay, tap the lower third placeholder to navigate to your graphics list (2).
Tap another graphic from the list screen. Then conPrm you want to push it to the output by tapping the checkmark. Keep in mind your graphics overlays will not appear in the live edit view, but you can see them in your output preview monitor.
Tips - You can have one of each type of graphic (lower third, over-the-shoulder, corner bug) outputting at a time and switch them in and out as often as needed. However, you cannot have two OTS graphics or two corner bugs live at the same time. - If you wish to use a corner bug overlay and an OTS overlay simultaneously, they must be on opposite sides of the Peld of view (e.g. OTS on the left, bug on the right).
How to Delete Graphic Overlays When you build graphic overlays for Mevo, they are stored on your microSD card. When you are done using them, you can delete them permanently via the Mevo app. From the live edit view, tap the canvas icon.
The list screen for that graphic type will open. Tap the more options (•••) icon with the graphic you wish to remove. Tap the trash can icon. This will delete the graphic.
Currently the only way to delete your overlays in bulk is to format your microSD card; keep in mind that doing so will delete all the content, such as recordings, saved on the card.
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Wher Where e Do I Find Settings? There are various ways to conPgure and customize your Mevo. To Pnd your settings, tap the Mor More e Options icon in the bottom right corner. The gearwheel icon will open a settings menu.
In the top panel, you can see the name of your Mevo (with the option to rename it), see the network you are using to connect to Mevo, battery status, and microSD card remaining available storage. You can also disconnect the app from the Mevo. The rest of the menu menu is laid out as follows: Network Network: Change your network connection setup (e.g. switch from Mevo Hotspot mode to a Wi-Fi network).
• Reset to Default App Settings • Reset to Manufacturing Defaults About About: Information about your Mevo, including: • • • • • • • • Firmware version App software version Serial number WiFi MAC address Bluetooth MAC address Ethernet MAC address (available only when connected to Mevo Booth) Copyright information Send Information to Livestream: This helps our developers improve the application but allowing Livestream to share crash data and see how the app is being used.
Register Y Your our Mevo When you connect your mobile device to your Mevo, you may notice a prompt to register your Mevo appear in the upper left corner. Tap on this message to open a new screen, which will allow you to enter your email address and opt in to promotional oOers and updates. You can also choose to not see the prompt anymore. To unsubscribe, toggle the Rec eceive eive oc occasional casional o oO Oers switch oO.
Rename Y Your our Mevo By default, your Mevo will be named along with its ID number (e.g. "Mevo-00123"). If you wish, you can change this name. Go to Mor More e Options Options, and then tap the gearwheel to open Settings.
You will notice your Mevo's name at the top of the menu. Tap the pencil icon next to it to edit its name (you will notice a keyboard appear). When you type in a new name, tap the blue Done button at the bottom of the keyboard. Your Mevo is now renamed.
Be advised that the name of the Mevo hotspot that appears in your mobile device's Wi-Fi settings will not change from the Mevo's default name, regardless if you rename your Mevo.
Passwor Password d Ac Acc cess to your Mevo Camera If you wish to add an extra level of security for control of your Mevo, you can set a password to access it within the app. This would be in addition to setting a password for the hotspot. Navigate to your settings, then tap the General menu. Tap Passwor Password d.
Toggle the Requir equire e Passwor Password d switch it on. You can also choose whether the mobile device you are using remembers the password so that you don't need to enter the password every time you attempt to connect to Mevo with the same mobile device. Enter and re-enter your desired password. The password must be a minimum of eight characters. Then tap Set Set.
Now a password has been set. On the Mevo connection screen, you will notice a LOCKED message at the top of the connection card. When you tap Connect Connect, you will need to enter the password you set to access your Mevo.
Turn OO the Mevo P Power ower On/OO Sounds You may turn oO the beeps that Mevo makes at start up and shut down if you prefer it to be silent. Go to your Mevo app's options menu, and tap on the Gear Wheel icon. Tap General, then tap Light ring speak speaker er.
Find the Speak Speaker er V Volume olume settings. You may choose from the following options: • Muted - turn oO all Mevo sounds completely • Low - keep all Mevo sounds at a lower volume • High - default setting; keep Mevo sounds at a higher volume The next time your camera connects to the app, it will remember this setting.
Change Mevo's LED Ring Settings You may change the lights that you see on your Mevo's light ring by changing the settings in the Mevo app. This may be ideal in a darker lit room where the LED's can be distracting to either your subject or your audience. In your app's menu, tap on the Gear Wheel icon.
Tap on General General, and then Light ring & speak speaker er.. Here, you may adjust several of the light ring's settings. All changes will take eOect once you close out of the app's menu by tapping the X. For Light Ring Mode, you may adjust: • On - This is the default setting. • Hide cr crop op - This will make the front red light solid while recording and streaming. It will not adjust to indicate where the live editing is focused, left-to-right.
• OO - No lights on the camera will ever turn on while in this mode. Before setting this mode, the app will send you a warning that you will not be able to tell if the camera is on or oO by looking at it. For Light Ring brightness, you can use a slider bar to adjust the brightness of the light on the ring. For Identify animation, you may choose which color spins around the ring when you power your Mevo on and oO.
Remove the Live Output Pr Preview eview Window You can remove the live output preview if you wish. Navigate to to settings, then tap General General. Tap User interfac interface e.
Toggle Show Output Overlay oO. Now when you return to your live edit view, you will not see a live output preview.
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See Cha Chatt Messages in the Live Edit View By default, chat messages appear in the Mevo app while you are streaming, but you can adjust this setting if you prefer not to see them. Go to Settings Settings, and tap Live Str Streaming eaming. Select the provider you plan to use. Periscope and Vimeo do not include a chat setting within the Mevo app. The chat switch will be toggled on (green).
Now any comments will appear in the live edit view in real time.
Set a Default Signa Signatur ture e ffor or All Str Stream eam Titles The Mevo app gives you the option to add a default signature, such as a hashtag, to the end of stream's title. Open the app's settings by tapping the Mor More e Options icon, followed by the gearwheel. Tap the Live Str Streaming eaming menu.
Below all the available providers is the Signa Signatur ture e option. Tap this to reveal a keyboard and set a signature. Type in your desired signature.
If you wish for the signature to be a hashtag, be sure to include the hash symbol (#) and no spaces in your signature. When you go live, that signature will by default be added to the end of your stream title.
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Find your App and Firmwar Firmware eV Version ersion If you're not sure which version of the Mevo app and Prmware you are using, you can Pnd this information in Mevo's settings. Tap the Mor More e Options (•••) icon in the bottom right corner, then tap the Gearwheel icon. Scroll down to the bottom of the menu and tap About About. This menu will show you all the information about your Mevo.
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Advanc Advanced ed Settings Mevo App Page 104
Adjusting the Camera's Image You can adjust everything about the image Mevo produces via a quick-access menu that allows you to see the changes you are making in real-time. Ac Acc cess the Image Settings Menu In the live edit view, tap the Options icon (•••) in the lower right corner. Then tap the image adjustments icon (third from the left). The menu will open in the lower third of the live edit view.
Camera Modes and What They Mean You can choose between three camera modes to operate in: Auto Auto, Shutter Shutter, and Manual Manual. The diOerence between these is how exposure, shutter speed, and ISO settings are controlled. Auto Selecting Auto will cause both shutter speed and ISO settings to adjust on their own to create the best shot possible based on the lighting in your environment.
Choose this setting if you prefer to have full control, or if you are looking to showcase a change in lighting from one environment to another with no camera adjustment period. For example, if you are starting indoors but moving outdoors, you may want to manually set your shutter speed and ISO for optimal appearance for outdoors, which will keep your indoor environment looking darker.
ISO ISO measures the image sensor's sensitivity to light. Higher ISO settings are ideal for darker settings, although will produce grainier shots than lower ISO settings. ISO can only be manually adjusted when the Camera Mode is set to Manual Manual; it will automatically adjust in other modes. White Balanc Balance e White balance can be found to the left of the ISO setting.
Brightness, Contrast, Sa Satura turation tion Brightness, contrast, and saturations are adjustments best made to your shot after you've established your Shutter speed and ISO settings. Tap the desired setting and scroll up or down to choose an option; Mevo will adjust the image based on your selection. Sharpness Sharpness, in the simplest terms, adjusts how the camera processes the pixels in the image.
Low sharpness may be ideal for low activity events (panels, meetings), whereas high sharpness would help better dePne objects in higher activity events (dance recitals, sports). You can Pnd Sharpness settings to the right of Saturation; tap the setting to open a menu to show three options: Low, Medium, and High. Mevo will adjust the image based on your selection. View Angle You can adjust the appearance of the Peld of view with the view angle setting.
Flat: most cropped, straight edges Narrow: wider Peld of view, edges slightly curved Mevo App Page 111
Normal: Wide: Full Peld of view captured, curved edges Mevo App Page 112
Fisheye: Most curved edges, objects in the middle of the picture appear closer to the camera. Exposur Exposure e Metering This setting tells the Mevo where within the Peld of view light should be measured. It's found to the right of the View Angle setting.
• Wide Wide: measures exposure of the entire shot and keeps the exposure consistent regardless of cropping. • Cr Crop op: measures the exposure of the cropped portion(s) of your shot. If you select Cr Crop op, the exposure will adjust based on the lighting in the cropped area. Your viewers will notice a change in lighting if you crop from a darker area to a brighter area. Flip Video This setting allows you to have your video Qip vertically and is located to the right of the Metering setting.
Electr Electronic onic Image Stabiliza Stabilization tion Electronic Image Stabilization (EIS) helps retain the video quality while the camera is in motion. Customers looking to use the Mevo while moving rather than in a stationary location may be want to consider turning EIS on, although doing so will disable Mevo's live-editing ffea eatur tures es (z (zoom, oom, pan, cut, etc.). Find the EIS menu to the right of the Flip menu. Tap it to open the menu; you can either turn it On or OO.
Anti Flick Flicker er Anti Flicker is a setting that you should check if you are in a room with Quorescent lights or you plan on shooting a television screen. Many times when using a camera in these environments, there is a noticeable Qicker in the image. This setting helps reduce this Qicker. Here you have four options: • • • • OO OO: Anti Qicker is not active.
Presets There are a few preset image Plters you can use to give your event a diOerent look and feel. These are all found in the bottom row of the Adjustments menu (swipe the row left to see all the Plters).
The Custom option will automatically be selected when you start conPguring any of the image adjustments in the top row of the menu (Shutter speed, white balance, etc.), regardless of which preset you originally selected. If you switch to a diOerent preset, Mevo will remember the last conPguration you had under Custom Custom; if you select Custom again, the image will revert back to the adjustments you made previously. The drop-down arrow on the far right will close the Adjustments menu.
Adjust Mevo's FFrame rame Ra Rate te Mevo has three options to choose from for outgoing frame rates: 25fps, 29.97fps, and 30fps. To change your frame rate, open the options menu by tapping the three dots (•••) in the bottom right corner of the live edit view, then tap the gearwheel. Select Advanc Advanced ed Settings Settings; the Frame Ra Rate te setting is at the top of the screen. Tap the desired frame rate you wish to use; your selection will turn blue.
Enable Livestr Livestream eam Studio R Remote emote Camera Mode You can bring your Mevo into your Livestream Studio production as a Remote Camera. In this way, you can use more than one Mevo camera in your production at one time, if you want. Make sure that your Mevo is turned on and connected to the same local network as your Livestream Studio machine. Launch the Mevo app and navigate to the main menu. Choose Advanc Advanced ed Settings Settings.
This notiPcation will pop up, which is simply to notify you that you are changing your camera's use and that it is only functional with Studio. You may toggle the switch back oO at any time. Your Mevo will appear at a Remote Camera option in Studio. Select it to see your camera's output in Studio. If you have re-named your Mevo in the app, be aware that it will still show up in Studio with its original identiPcation number.
The below message will prompt you to change some settings in Studio to improve the experience with Mevo remote camera. Clicking Apply R Rec ecommenda ommendations tions will set all direct inputs to be delayed by one second, syncing them with Mevo and any other remote camera sources. In the Mevo app, you will notice the bottom left corner now shows a dark gray button indicating it is linked to Studio but is not currently in Preview or Program.
Once Mevo is in Preview or Program, tap the button again and slide it to switch. While Mevo is being used a Remote Camera in Studio, you may still live edit your Mevo shot in your Mevo app. Your Mevo will output this live editing to Studio, just as it would to a local recording or Mevo stream to Livestream or Facebook Live. You cannot start a separate Mevo stream to Livestream or Facebook Live while Studio Remote Camera Mode is enabled.
Once your Mevo is connected, check here for best practices and recommendations for using Mevo as a remote camera source.
Rec ecommended ommended Livestr Livestream eam Studio Settings ffor or Mevo R Remote emote Camera If you intend to use Mevo as a rremote emote camera sour sourc ce in Livestream Studio, our team has some conPguration recommendations for optimal performance. Pr Project oject Forma Formatt First, under Settings: Pr Project oject Forma Formatt, you should select Str Streaming eaming Optimiz Optimized ed. Choose a Project Format that matches your Mevo's Frame Rate.
If you need to output from Studio via HDMI or SDI, then you will need to select an HD format. In Settings: Pr Project oject Forma Formatt, change the Broadcast Standard to HD HD. This in case, we recommend using either 720p59 720p59..94 94, 720p60 720p60, or 1080p30 1080p30. These will produce the best image quality but will increase CPU usage.
When you select your Project Format, click Save Save. Camera S Synchr ynchroniza onization tion To avoid sync issues, it's best that you set your direct input sources to be delayed by one second. You can Pnd this setting in Settings: Advanc Advanced ed. Navigate to the Remote Inputs S Synchr ynchroniza onization tion setting and select Delay All Inputs by 1 Sec Second ond and Synchr ynchroniz onize e.
Echo Suppr Suppression ession Echo Suppression is a handy feature for customers using the headphone jack or the built-in mobile device microphone to bring in audio. In addition, customers monitoring their audio via the Mevo app should also turn on this feature to prevent audio feedback from playing back in their stream and/or recording. This feature is only available for iOS devices. To enable Echo Suppression, navigate to the options menu, then open Advanc Advanced ed Settings Settings.
Adjust Maximum Z Zoom oom and Default T Tap ap Settings When live editing with Mevo, you may notice that your zooms and cuts do not crop the shot beyond a certain point. This is a default setting that is meant to prevent the image from looking pixelated. You can adjust these settings to customize how far you can zoom in and what a cut zooms up to by default. Navigate to Settings > Advanc Advanced ed Settings Settings.
By default, both are set to 3X. This means whether you tap an area in the live edit view or zoom into it all the way, the crop will stop once it has zoomed in up to 3X digital magniPcation, which will look similar to the image below (note the output preview in the upper right corner). You can adjust both of these to go higher or lower. You may want to consider a limited Mevo to a lower zoom magniPcation if you are streaming at an HD quality or when using the Mevo in low-light environments.
In this example, Maximum Zoom has been increased whereas Default Tap Zoom stays the same. This means if you simply tap on an area of the live edit view, the shot will cut to a 3X magniPcation shot, but you still have the ability to zoom in more. If you set the Default Tap Zoom to be lower, then the crop that occurs when tapping the live edit viewer will cover a larger area, as seen below.
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I Don't Lik Like e My Settings; Can I R Reset eset to Default Settings? To reset the Mevo settings to default conPgurations, go to the settings menu, then go to Advanc Advanced ed settings settings. Scroll to the bottom and tap Reset to default app settings settings.
Mevo will disconnect from the app. When you reconnect, all settings will be reconPgured to their default state.
Andr Android oid App Mevo App Page 135
Does Mevo have an Andr Android oid app? Yes, an Android version of the app is now available for free in the Google Play Store. This app has been deemed compatible on the Android devices listed here.
Connecting Andr Android oid Devic Devices es to Mevo Hotspot To connect your Android to the Mevo's hotspot, make sure Mevo is powered on and the LED ring in the back is pulsing blue. Open your Android's Wi-Fi menu and select your Mevo. This will allow you to communicate with your Mevo via its Wi-Fi hotspot. Some devices, such as the Google Pixel, may display a warning that the Mevo network has no internet access. This is expected expected. If you see this, tap Tap ffor or options options.
Once your device is connected to the Mevo network, navigate back to the Mevo app. You can now connect your Android to your Mevo.
Requir equired ed Network Con ConPgura Pgurations tions ffor or Andr Android oid Android devices have some network conPguration requirements in order to work with Mevo. IPv6 Network Limita Limitations tions Android devices may have issues discovering Mevo over DHCP when using an IPv6-only network. If you use an IPv6 network, it is best to conPgure a static IP.
Add Network In Infforma ormation tion fr from om Network Settings Menu When the Mevo connection card comes up, tap Con ConPgur Pgure e Mevo Mevo. This will open the Network Settings menu. Scroll down to the bottom of the menu and select Other Other... ... Tap the checkbox next to Advanc Advanced ed option and change IP settings to Manual IPv6 IPv6. Enter your network's name, IP address, and Gateway, then tap Connect Connect.
Disable Wi-Fi Network S Switching witching to LLTE TE If you are connecting to your Mevo via the Mevo's hotspot, be sure to disable the feature on your Android device that allows the device to switch to LTE automatically when the Wi-Fi signal is weak. The process for doing this varies slightly with each Android device; below we have outlined how to do it on some popular models. All devices start by navigating to your device Settings. Google Pixel & Google Pixel XL Select Wi-Fi Wi-Fi.
Tap the gearwheel icon. Ensure Switch to c cellular ellular da data ta automa automatically tically is toggled oO.
Samsung Galaxy S6 Select Wi-Fi Wi-Fi.
Tap Mor More e. Tap Smart network switch switch.
A pop-up will appear detailing what Smart network switch does. Select OO OO..
LG G6 In the settings menu, tap Wi-Fi Wi-Fi. Ensure that Switch to mobile da data ta is toggled oO. HTC 10 In the device's Settings menu, tap Wi-Fi Wi-Fi.
Tap the Options menu in the upper right corner Tap Advanc Advanced ed.
Make sure Auto-switch to mobile network is unchecked.
How to Sign Up ffor or the Mevo Andr Android oid Beta Community Customers with Android devices may apply to join our Beta Community in Google Play and test beta versions of the Mevo app on their Android devices. Please note that this is meant for testing Beta versions and is not recommended for missioncritical production environments. Before continuing, check our list of supported devices to make sure your Android device is compatible with the Mevo app.
Once you join the community, click the Opt-In link on our community page (found both within the description or at the bottom of the page.
You will then see the following screen. Select Bec Become ome a T Tester ester to continue. Once you see the "You are now a tester" message, click download it on Google Play to download the app. Be advised that the beta may not download right away. On average, customers can expect the app to arrive within 30 minutes.
Select Install Install. The app will start downloading.
Once it has Pnished downloading, tap Open to launch the app. If you encounter any issues, please report them to us.
Ac Acc cessing Graphics and Simulcasting on Andr Android oid We have released Mevo app version 1.8 to include the ability to add graphics overlays, stream to multiple destinations simultaneously, and upload archives of streams directly to Vimeo via our new Vimeo-powered Mevo plans. Currently, this update is only available on iOS, however, we have a public beta for Android available that includes these features with the purchase of a Vimeo Producer or Vimeo Premium plan.
Troubleshooting Mevo App Page 155
I For Forgot got the Passwor Password d I Set ffor or my Mevo If you set a password to access your Mevo and no longer remember what that password is, reset your Mevo to factory settings. Note that this will prompt you to update your Mevo's Prmware once you relaunch it. After updating, you can connect to your Mevo without the need for a password.
Why Is Mevo Changing the Shot on Its Own? If you notice that your Mevo shot is editing on its own, it's likely that auto-pilot has been turned on. To turn oO auto-pilot, tap the Mor More e Options icon in the lower right corner. Tap the Camera Assistant icon. Tap Auto-Pilot Auto-Pilot. You should notice the white box that surrounds it go dark. This turns auto-pilot oO.
Now edits will only occur when you tap, pinch, or drag your Pngers on the app.
I Don't See the R Red ed ''Go Go Live' Button In the app's main view, there is a red button in the lower left corner. If you do not see this, please check for the following: • Mak Make e sur sure e the options menu is closed. If you see the menu running along the bottom of the screen, you will not be able to go live. Tap the 'X' on the right side to close it. You should then see the record/go live button.
• Go to Options > Settings > Advanc Advanced ed Settings Settings, and make sure Mevo R Remote emote Camera is toggled oO. You cannot go live or record when the Mevo app is in this mode.
I Don't See the Pr Program ogram Output Overlay in the Live Edit View If you are in the Live Edit View and do not see the Live Output Overlay, there could be a few reasons for this: • You ar are e rrec ecor ording ding in 4K - 4K recordings can only be a single wideshot. Since there is no live editing involved, we removed the output overlay for this use-case. • You have enabled Electr Electronic onic Image Stabiliza Stabilization tion (EIS) - EIS can only be used with a single wideshot.
Unable to Download R Rec ecor ording ding fr from om SD Car Card d to Mobile Devic Device e If you cannot download a recording from your library, please try the following: • Try our built-in rrepair epair ffea eatur ture e. If your recording was interrupted, Mevo may be able to recover it. • Check your devic device's e's available storage. It's possible the video is too large to store onto your phone or tablet. Free up storage space and try downloading again.
"Upda Update te R Requir equired" ed" Err Error or Message If you are receiving an error message indicating your app is outdated, this is caused by your camera's Prmware version and your app's software version being incompatible with each other. If you see this message, force close the app on your mobile device. Check the App Store or Google Play for any available app updates. Run the update if it's available, then relaunch the app and run any available Prmware updates.
Image is Pix Pixela elated ted If you open the live edit view in the Mevo app and the image appears to be pixelated or choppy, we have a few tips on how to resolve this. • Check your network speed. If you are connecting the Mevo to the app using your local Wi-Fi or Ethernet, a slow speed or interrupted connection can cause this behavior. Be sure to use the Mevo Network Diagnostic Tool. • Ar Are e you on a 5GHz network or 2. 2.4GHz 4GHz Wi-Fi c connection? onnection? While 2.
Unable to LLog og In to FFac acebook ebook on iOS Beta App If you are attempting to log in to Facebook on a Beta version of the Mevo app on iOS, but are stuck in an authorization loop, it's likely because Facebook is trying to authorize the production version of the app (i.e. the version you downloaded from the App Store) rather than the Beta version. To resolve this, delete the production version of the app from your iOS device. After it is removed, open the Beta app and log in to Facebook again.
Wha Whatt Happens if the App Disc Disconnects onnects FFrrom Mevo? If the communication between the Mevo mobile app and the Mevo camera is interrupted (e.g. mobile device battery completely drains), by default your recording and stream will continue at a wide shot until you can reconnect your device to the camera. If you prefer that the recording or stream stay on the shot you have set rather that go to a wide shot, navigate to Settings and tap General General.
Now Mevo will stay focused on the shot you set until you reconnect the app to the camera. Please note that if you are streaming and you lose your internet connection entirely, your stream will also stop.
Wha Whatt Happens to Mevo If My Bluetooth Connection Dr Drops? ops? Bluetooth is used when you Prst launch the Mevo app to detect any nearby Mevo cameras. Once you connect to your Mevo via its hotspot or over your Wi-Fi network, the Bluetooth connection is no longer used until you disconnect from your camera. If you lose Bluetooth connectivity while actively using your Mevo, there will be no impact on your stream or recording and you will still be able to control your camera.
Unable to Sign into the Mevo App Using FFac acebook ebook If you are attempting to sign into the Mevo app using Facebook, you may encounter an issue where you return to the "Sign In" screen after authorizing Vimeo.
After returning to the "Sign In" screen, tap Continue to FFac acebook ebook once more to successfully sign into your Mevo app using your Facebook account.
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MEVO BOOST
Table o off Contents About Mevo Boost ........................................................................................................................................................... 4 What is Mevo Boost?.......................................................................................................................................... 5 What's Included with Mevo Boost? ................................................................................................................
Troubleshooting.............................................................................................................................................................. 57 Using Zoom Recorders with Mevo Boost ..................................................................................................
About Mevo Boost Mevo Boost Page 4
Wha Whatt is Mevo Boost? Mevo Boost is a pro accessory compatible with Mevo that allows for longer battery life, more Internet connectivity options, and weather resistance. Mevo can mount on top of the Mevo Boost, which then can mount onto a microphone stand or tripod. Mevo Boost provides an additional 10 hours of streaming time. The back of the unit includes an Ethernet port, a full USB port (for LTE USB modems and USB audio devices), and a micro-USB port for charging.
Wha What's t's Included with Mevo Boost? Inside the Mevo Boost box, you will Qnd the following: • Mevo Boost • 1 meter USB cable • 1 QuickCharge power adapter Mevo Boost Page 6
I Alr Already eady Have a Mevo. Can I Buy a Boost Separa Separately? tely? Yes, the Mevo Boost and other accessories are available as a separate purchase in the Mevo Store. Please note that the Mevo Boost is only compatible with Mevo cameras and is not built to work with third-party cameras.
Wher Where e Ar Are e the Plugs on the Mevo Boost? To locate the USB and Ethernet ports on the Mevo Boost, lift the weatherproof Rap on the back, Rat side of the device. The plugs are underneath to protect them from inclement weather.
Wha Whatt Is the DiP DiPer erenc ence e Between the T Two wo USB P Ports orts on Mevo Boost? When you lift the weatherproof Rap on the back of Mevo Boost, you will notice two diPerent sized USB ports. The full-sized USB-A plug serves three purposes: 1. Plug in a charging cable to charge your mobile device while using the Mevo app. 2. Plug in a supported 4G USB modem to stream via 4G/LTE. 3. Plug in a supported USB audio device to bring external audio into your Mevo production.
Can I Use Mevo Boost to Char Charge ge my Mobile Devic Device? e? The USB-A port on the back of Mevo Boost can transmit power to your mobile device, similar to portable charging packs. Plug your USB charging cable into the USB port in Mevo Boost and plug the other end into your phone or tablet and make sure both your Mevo and Mevo Boost are powered on. Your device will begin charging.
Is Mevo Boost W Waaterpr terproo ooff? No No. Mevo Boost has a weather resistance rating of IPX4, which allows for using it in outdoor events during inclement weather (assuming a Mevo camera is also mounted to it). You should not under any circumstances submerge the Mevo or Mevo Boost under water. This will break the product.
Wha Whatt ar are e the Specs o off the Boost Built-in Ba Battery? ttery? The Mevo Boost includes a built-in battery with the following speciQcations: • • • • • Estimated battery life: Up to 10 hours Battery Capacity: 11,800mAH Battery Pack Type: Li-Ion Battery Charge Time: Can be as low as 4 hours to get to 80% Battery charging compatibility: Universal - charge any USB compatible device from USB-A port • Output: 5V, 0.5A • Rated energy 45.
Wha Whatt is Unique About Boost's P Power ower Adapter? You may use Mevo and Boost power adapters interchangeably with no safety concerns. If you want to charge the Boost battery faster, you will want to use the Boost power adapter to do so. Our test shows you can charge Boost from 0% to 80% in 5 hours. You may also use Apple's power adapter to charge both Mevo and Boost, but you won't get the fast charge time, and power may actually drain if you are charging the Boost while actively using Mevo (e.g.
Wha Whatt ar are e the Specs o off the E Ethernet thernet Plug? The Mevo Boost includes an Ethernet Plug at 10/100mbps. Full technical speciQcations for the Mevo Boost are detailed here.
Can I Output Video Thr Through ough the Boost's USB Ports? Mevo Boost includes a USB-A and a micro USB plug for charging and data. However, neither support the ability to output the video signal to another source (e.g. monitor, projector, computer, etc.
Does Mevo Boost Have an HD HDMI MI Output? No, Mevo Boost does not have an HDMI output or any other video output. See here for full tech specs of Mevo Boost.
Boost Setup Mevo Boost Page 17
Upda Update te Mevo Boost Firmwar Firmware e Make sure your Boost is powered on and your Mevo is properly mounted on it. When a Qrmware update for the Mevo Boost is available, the app will prompt you to update after you connect to your camera. Tap Upda Update te to proceed. The update prompt will not appear if Mevo is in Remote Camera mode. Navigate to Advanced Settings to disable this mode in order to see the Boost update prompt.
The update should only take a few seconds. The app will indicate when the update is complete and you can continue using your camera. If you experience intermittent Ethernet connectivity issues after the update, simply power oP the Mevo camera, then power it back on. This should resolve the issue.
How Do I T Turn urn the Mevo Boost On and OP? Mevo Boost will not charge your Mevo camera or provide any its other features unless it is powered on. To turn on the device, press and hold the button on the back of the unit under the outer ring lock until the white LED's start rotating on and oP. To turn oP the Boost, press and hold the same button until a single LED turns on and the LED's rotate on and oP for a moment. When the LED's are all oP, the Mevo Boost is oP.
Mevo Boost Page 21
How Do I Char Charge ge Mevo Boost? Mevo Boost comes with a USB cable and an AC QuickCharge adapter for charging. Plug the microUSB end of the cable into the microUSB port on the back of the Mevo Boost.
Plug the USB-A end of the cable into a USB power supply or into the AC adapter. If using the AC adapter, plug it into an AC outlet. We strongly recommend always using the include power adapter when charging the Mevo Boost as it provides more power to the Mevo Boost than a standard USB power adapter.
Mevo Boost will start charging automatically. To see its progress, check the back of the device; the number of white LED lights that light up will indicate how much the battery is charged.
When using the included AC QuickCharge power adapter, the Mevo Boost can charge relatively quickly compared to how long its battery lasts; to reach 80%, allow approximately 4 hours to charge. Charge 5 to 6 hours to reach 100%.
How Do I Connect Mevo Boost to Mevo? To mount your Mevo camera on Mevo Boost, start by simply placing the camera on top of Boost. The Mevo logo on the back of the camera should be on the same side as the weatherproof Rap on the back of the Boost. You should feel a slight magnetic pull.
To secure Mevo on Boost, turn the outer ring lock clockwise so that the white bar lines up with the red padlock. Your Mevo is now securely mounted on top of the Mevo Boost.
Char Charge ge Mevo Using Mevo Boost In addition to plugging your camera into a USB or wall outlet, you can charge Mevo by mounting it on top of a Mevo Boost and turning the Boost on. First, ensure that your Mevo Boost is charged. A fully charged Mevo Boost can give your Mevo camera up to 10 hours of battery life. Mount the camera on top of the Boost as described here.
The camera will not start charging until Mevo Boost in turned on.
When you open the Mevo app, you will see two battery indicators in the opening card as well as in settings. The longer battery icon displays the battery level of the Boost, while the shorter battery icon indicates the battery level of the camera. The percentage shown is the Boost's battery percentage.
How Do I Check the Boost's Ba Battery ttery LLevel? evel? There are two ways to determine how much battery power your Mevo Boost has remaining. Make sure your Mevo Boost is powered on Qrst. On the back of Mevo Boost below the outer lock ring, there is a button you can press. When you do so, up to Qve white LED's can light up from left to right. The number of LED's that light up indicate how much power your Boost has left.
In addition to these LED indicators, you can Qnd a battery level indicator in the Mevo app. When Boost is on and connected to your Mevo, launch the Mevo app and connect to your camera. Proceed to the 'Mor More e Options Options' menu (bottom right corner) and tap the gearwheel. Towards the upper right corner, you will see two battery indicators. The longer icon reRects the Mevo Boost battery level, while the shorter icon reRect the Mevo's internal battery indicator.
Wha Whatt USB LLTE TE Modems Ar Are e Supported with Mevo Boost? At this time, Mevo Boost only supports the following USB 4G/LTE modems: • Verizon 4G LTE USB Modem UML295 • Verizon/Novatel MiFi® 4G LTE Global USB Modem U620L • Verizon Global Modem USB730L Unfortunately, any other modem will not currently work with Mevo Boost. Our team is working on expanding device support for other modems. We will update this article with more models as we release later updates.
Connect via a 4G/L 4G/LTE TE USB Modem with Boost The USB-A port on the back of Mevo Boost can support 4G/LTE USB modems, allowing you to go live from the Qeld. Turn on your Mevo Boost and Mevo camera and make sure your Mevo is in Hotspot mode. Plug the 4G modem into the USB port on the back of the Boost, under the weatherproof Rap.
Connect the Mevo app to the camera, then go to Settings Settings. You will see the 4G/L 4G/LTE TE Modem status appear on the top panel, next to the battery indicators, storage information, and Disconnect button. Please note it may take up to a minute for the connection to be detected in the app. If you go into Network, you should see that LTE Modem + Mevo Hotspot has appeared as an option.
Mevo Boost Page 36
Connect to E Ethernet thernet with Boost First, ensure your Mevo is turned on and in hotspot mode. To connect Mevo Boost to the Internet via Ethernet, simply take an Ethernet cable connected to your modem and plug it into the Ethernet port under the weatherproof Rap.
Connect your Mevo app to your Camera via Hotspot. If you go to Settings Settings, you should be able to see the Mevo connected to Ethernet on the top panel, along with the battery indicators, the storage information, and the Disconnect button. Ethernet streaming is turned on by default. If you go into Network, you should see that Ethernet + Mevo Hotspot has appeared as an option. You can tap the "ii" information bubble to turn Ethernet oP or modify its settings.
Mevo Boost Page 39
Connecting USB Audio Devic Devices es to Mevo Boost Mevo can accept audio from supported USB audio sources directly to the Mevo Boost via the USB-A port. Start by preparing your USB audio equipment (e.g. connect microphone to a mixer via an XLR cable) before connecting it to the Mevo Boost. Plug your audio device into the USB-A port in the back of the Mevo Boost.
Power on the Mevo and the Mevo Boost. Launch the Mevo app on your mobile device. After connecting the app to the camera, make sure to Allow Mevo to access your microphone. This function allows Mevo to take audio from any external audio device, including the Mevo Boost. Open the Options menu by tapping the three dots (•••) in the lower right corner of the live edit view.
Tap the audio icon to open the audio mixer. The Mevo internal microphone will be selected by default. Tap USB to select your USB audio device.
Mevo is now receiving audio from your external device rather than the internal microphone or the mobile device's microphone. Supported USB Audio Devic Devices es & Adapters • • • • • • • • • Shure MOTIV MV51 Digital Large-Diaphragm Condenser Microphone (Silver) Shure X2U Onyx Blackjack Focusrite Scarlet 2i2 Behringer XENYX Q502USB AllEasy USB analog audio adapter 7.
Connect Mobile Devic Device e to Mevo Boost Dir Directly ectly via Ethernet If your event is in an environment that is congested with Wi-Fi signals, such as a convention center or a conference, it may be best to connect your Mevo to your mobile device directly using an Ethernet cable. This will achieve more reliable communication between your camera and the Mevo app.
Your mobile device will not be able to use the Ethernet connection unless it is also being charged. Plus a charging cable into the lightning port on the camera adapter. Plug your Ethernet cable into the Ethernet adapter.
Plug the other end of the Ethernet cable into the back of the Mevo Boost.
Connect your mobile device to the lightning plug of the USB camera adapter. Make sure Mevo and Mevo Boost are both powered on and that Mevo is in hotspot mode. When you launch the app, the connection card will indicate that you are connected via Ethernet. Check by tapping the Con ConQgur Qgure e Mevo button.
You will see that your device is connected to Mevo via Dir Direct ect Link Link. Tap Done Done, then tap Connect Connect. You can now communicate with your Mevo directly via the Ethernet cable.
Connect Mobile Devic Device e & Boost to R Router outer via Ethernet You can connect both your Mevo Boost and mobile device via Ethernet, improving the reliability of both your streaming connection and your connection between the camera and the app. How to do this varies depending on which type of mobile device you are using. Ac consistent onsistent workRow is tha thatt your mobile devic device e must be able to c connect onnect to an E Ethernet thernet adapter and a power sour sourc ce aatt the same time.
Connect the lightning plug end of the adapters into the lightning port of the iOS device (shown here is an iPad Air 2) Mevo Boost Page 50
Run an Ethernet cable from the USB-to-Ethernet adapter to the same router that you have your Boost connected to.
Plug your iOS device's Lightning power cable into the Lightning adapter port; then plug it into AC power. Open your mobile device's settings and disable your device's Wi-Fi. Select Ethernet from your settings.
Now open the Mevo app. It will allow you to connect to the Mevo when it is turned on with the Boost plugged into the same router. Your network settings will indicate it is connected via a direct link You are now controlling the camera via your local router connection and will stream using the Boost's Ethernet connection.
Andr Android oid Devic Devices es Android customers can use this workRow with certain Android devices and adapters that our team has tested.
Wha Whatt Do the Gr Green een and Amber Lights on the Ethernet P Port ort Mean? When you plug the Mevo Boost into your modem via Ethernet, you will notice two LED lights on the port. One is green and one is amber. They may blink or stay solid. Here's what they indicate: Yellow LED: • ON = 100 Mbps speed • OFF = 10 Mbps speed This is auto-negotiated between your router and Mevo Boost. Boost has no control over the link speed.
Har Hard dR Reboot eboot Y Your our Boost If your Boost is unresponsive, you may perform a hard reboot by pressing and holding its back power button for 20 seconds. You will see the light sequence begin once it starts rebooting. You should be able to continue using it as normal after this.
Troubleshooting Mevo Boost Page 57
Using Z Zoom oom R Rec ecor orders ders with Mevo Boost One option for bringing external audio into your Mevo production is by connecting a USB audio device to the USB port in the Mevo Boost. Zoom products are popular USB audio devices, but there are a few extra steps required in order to get it to work properly with Mevo. The device shown in this article is the Zoom H4n Handy Recorder. First, power on your Mevo and Mevo Boost.
The default setting is 44.1kHz. Toggle and select 48kHz 48kHz.
You should see 48kHz now selected in the main Audio I/F menu. Toggle and select Connect Connect. Once this is done, be sure to press the MIC button on the left side of the device to activate the microphone; it will glow red to indicate it is on. Your Zoom device should now be sending sound to Mevo via Mevo Boost.
CONNECTIVITY & STREAMING
Table o off Contents Streaming & Internet 101 ................................................................................................................................................ 4 What Internet Speed Do I Need to Stream? ................................................................................................ 5 How to Measure Your Upload Speed ............................................................................................................
Adjust Facebook Audience Settings .............................................................................................................58 Log into a DiTerent Facebook Account...................................................................................................... 61 Is Mevo Compatible with Workplace by Facebook? ...............................................................................65 Settings and Tips for Periscope ...............................................................
Str Streaming eaming & Internet 101 Connectivity & Streaming Page 4
Wha Whatt Internet Speed Do I Need to Str Stream? eam? Upload speed is crucial to having a successful broadcast. The faster your upload speed, the better quality stream you have. You can check your connection speed at www.speedtest.net. We recommend you have a minimum upload speed of 5-10mbps 5-10mbps, ideally on a network connection that is not shared with any other computers or devices.
How to Measur Measure eY Your our Upload Speed You can test your internet connection using the Speedtest.net app or website. Search for Speedtest by Ookla in the App Store or Google Play and download it onto your device. Make sure that you are on the same network that you will use when streaming. Run the speed test. The key number you are looking for is the upload speed in Megabits per seconds (Mbps). In this example, it was 36.9Mbps, which is a very fast speed.
This is the numbers of bits (binary data of 0 or 1) that can be sent per second. Many people confuse bits and bytes - storage is measured in bytes (Gigabyte or GB) while internet speed is measured in bits - Gigabits or Gb). So, when talking about your internet speed, you will be talking about bits per seconds. Bytes is for discussion on your storage.
Best Practic Practices es When R Requesting equesting Internet aatt a Venue If your event is at an unfamiliar venue, here are some recommendations for what to ask the venue staT in regards to internet access: - Request E Ethernet. thernet. If you have Mevo Boost, you should Urst ask for an Ethernet connection with at least 10Mbps upload speed. No one else should have access to your network. - If you have to use Wi-Fi Wi-Fi, make sure it's a network that won’t be shared with the venue attendees.
Wha Whatt ar are e the Str Streaming eaming Quality Options? The available streaming quality options depend on which streaming destination you choose, as diTerent providers support diTerent streaming speciUcations. How to Find Str Streaming eaming Quality Settings In the live edit view of the Mevo app, tap the red button in the lower left corner. Select your desired streaming provider (this example will use Livestream). By default, 720p will be selected; tap 720p to see more options.
Streaming qualities that are not available for the selected provider(s) will be grayed out. Vimeo, Livestr Livestream eam & Y You ouT Tube Live • 1080p (1920x1080) - 1.2-4Mbps • 720p (1280x720) - 0.9-3.6Mbps • 480p (853x480 pixels) - 0.6-1.
• 360p (640x360) - 0.4-1.1Mbps Fac acebook ebook Live • 720p (1280x720) - 0.9-3.6Mbps • 480p (853x480 pixels) - 0.6-1.6Mbps • 360p (640x360) - 0.4-1.1Mbps Perisc eriscope ope Periscope's streaming quality is locked to the following: • 540p (960x540) - 0.8Mbps More information about the bitrate ranges and required internet connection to accomplish each of these qualities can be found in this guide.
How Do I Choose Which Str Streaming eaming Quality to Use? To produce a stream with the best-available quality and stability for your viewers, you need to carefully choose your streaming quality. Tap the red button in the bottom left corner of the live edit view and select your desired option (either Record or stream to one of the available providers).
It is better to choose the lower quality where your connection has a chance to hit the maximum bitrate instead of a quality where you are always close to the minimum bitrate. For example, HD at its minimum bitrate of 0.9Mbps will look pixelated compared to Medium quality at that same 0.9Mbps bitrate. At this same speed, the Medium quality version will be a little soft but will not have the same distortion, thus created a better experience for your viewers.
How Much Da Data ta Will Be Used per Minute? If you are streaming via your iPhone's LTE connection or an LTE USB modem, one concern you may have is the cost of a data plan needed to stream. Below we provide a rough estimation as to how much data each streaming quality will require per minute. Please note that these are estimations and numbers may vary. Since data plans are typically measured in gigabytes, that is the measurement we have provided. 360p = 0.008 gigabytes per minute / 0.
Using Mevo with Vimeo Connectivity & Streaming Page 15
Wha What's t's Included with Each Vimeo Plan in the Mevo App? Two of Vimeo's subscription plans are available for purchase directly from the Mevo app: the Producer plan and the Premium plan. The biggest diTerence between these two plans is the ability to stream to Vimeo as a destination. The Producer plan unlocks features on Mevo such as the ability to simulcast to other streaming destinations (e.
Vimeo Pr Premium emium Plan The Premium plan on Vimeo is $74.99/month billed annually ($900/year). This plan includes all the features available with the Producer plan plus: - Unlimited streaming hours per month - Unlimited storage per week (up to 5TB/year) - Stream up to 1080p - Live chat to engage your audience - Auto archiving - VIP support (response within one hour) - Team collaboration (up to 10 team members) - Professional customizable player (logo, end screens, etc.
How to Sign Up ffor or the Vimeo Pr Produc oducer er and Pr Premium emium Plans To access certain features in Mevo such as graphics overlays and simulcasting, you will need to sign up for the Vimeo Producer Plan or higher. The Producer Plan and the Premium Plan are both available for purchase directly via the Mevo app. In-App Purchase Launch the Mevo app. A screen indicating Mevo has joined Vimeo will appear; tap Next in the bottom right corner.
Navigate to Live Str Streaming eaming > Vimeo Vimeo.
Tap Upgrade to see a prompt to upgrade to the Vimeo Producer plan, which gives you access to Mevo graphics overlays, simulcasting via Mevo, and up to 250GB of storage per year on Vimeo, among other features. The Vimeo Producer plan is available as an annual subscription at $179.99/year ($15/month). If you prefer a month-to-month option, tap Monthly Monthly; this will bill you $19.99 each month.
You will then be asked to conUrm payment. This subscription will be managed by Apple or Google. Once you complete the in-app purchase, you will have immediate access to the upgraded features.
Purchase via getmevo.com The Vimeo Producer and Premium plans are also available for purchase via Mevo's website. Go to getmevo.com/features/plans for a full feature comparison. Scroll down to see both plans. Select Sign Up Now under the desired plan.
You will be directed to the Vimeo's website. Create a Vimeo account or log in if you are not already. Enter your payment information, then select Complete pur purchase chase.
You will immediately have access to the included features of your plan once purchase is complete. If you purchase this way, your subscription is managed by Vimeo. After doing this, launch the Mevo app on your device and log in to Vimeo using the email and password associated with your Vimeo subscription.
Why Does My Str Stream eam Stop After 10 Minutes? Vimeo oTers a 10-minute livestreaming demo with any plan. After you have been live for a total of 10 minutes, you will no longer be able to stream unless you upgrade your account. In order to get unlimited streaming to Vimeo, you must upgrade to the Premium plan. This is the only subscription that oTers livestreaming to Vimeo.
How Do I Manage or Canc Cancel el my Vimeo Subscription? If you need to change your Vimeo plan, you need to do so via the same method which you used to purchase it. If you upgraded via an in-app purchase, the subscription is managed by either iTunes (iOS) or Google Play, depending on the type of device you are using. Instructions for managing your subscriptions are provided by each, linked below: - Apple - Google If you purchased your Vimeo plan via Vimeo.com or GetMevo.
Can't See Fea Featur tures es After Buying a Vimeo Plan If you purchased your Vimeo plan in iTunes or the Google Play Store but are unable to access your Vimeo features, you may have to restore your purchase. This will not bill you again. You can only restore your purchase via the Mevo app. You cannot restore your purchase using a browser or on a desktop computer.
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Settings and Tips ffor or Livestr Livestream eam Connectivity & Streaming Page 29
Wha Whatt is Livestr Livestream? eam? Livestream is the world's #1 live video platform that powers millions of events each year. It is the only ad-free, Vat-rate live video solution that provides producers with all the tools needed to easily customize and share their events with the world in realtime. Mevo directly integrates with any Livestream account, allowing producers to broadcast their events to Livestream via Mevo seamlessly. Learn how to stream to Livestream from your Mevo here.
Which Livestr Livestream eam Plan is rrec ecommended ommended to str stream eam using Mevo? Mevo can be used with any Livestream plan. We recommend taking a look at the Livestream Pricing Page to see all the Livestream plan options.
Wha What's t's Happening with the Livestr Livestream eam Mevo Plan? The $10/month Mevo Plan on Livestream is no longer available to new subscribers. Customers who are already subscribed to this plan may continue to use it with their Mevo, but please note that if you cancel this plan, you will not be able to re-subscribe to it moving forward. We are introducing the new Vimeo Producer Plan as our go-to Mevo subscription oTering.
How Do I Notify my Followers on Livestr Livestream eam When I Go Live? Livestream allows you to choose whether or not to send a notiUcation to your subscribed followers on Livestream when you go live via Mevo. Navigate to Livestream's settings by tapping the Mor More e Options icon in the lower right corner of the live edit view, followed by the gearwheel.
Select the Live Str Streaming eaming menu. Tap Livestr Livestream eam.
The second option down is Notify Followers Followers. By default, this will be toggled on, thus sending an email or push notiUcation to any followers who have subscribed to notiUcations on Livestream. Tap the switch if you wish to toggle it oT and disable notiUcations from being sent.
Logging Out Of Y Your our Livestr Livestream eam Ac Acc count You can log out of your Livestream account through the Mevo app. This is useful if you need to stream to a diTerent Livestream account versus the one you are already signed into. To log out of your Livestream account, open up your Mevo options menu, then tap on the gearwheel. Tap on Live Str Streaming eaming, then tap on Livestr Livestream eam.
You will see your account name in the bottom right corner if you are logged in. To log out, tap Log Out on the left side.
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Settings and Tips ffor or FFac acebook ebook Live Connectivity & Streaming Page 39
Wha Whatt is FFac acebook ebook Live? Facebook Live allows you to stream live events directly to your Facebook proUle or pages. Use the Mevo to stream to Facebook Live in HD quality and share your events with the public or your friends. Facebook Live current limits users to streaming up to four hours at a time.
Fac acebook ebook Ac Acc count Settings and Options Mevo's settings allow you to change your Facebook stream's destination, audience, quality, among many other features such as enabling chat, continuous streaming, and more. You can also log out if you wish. Open the Options menu in the app, then tap on the gearwheel icon. Tap on Live Str Streaming eaming, then tap on Fac acebook ebook Live Live.
If you are not already logged in to a Facebook account, tap Log In In. You will need to grant Mevo permission to access your facebook pages, groups, and friends list. You should allow all permissions in order for Mevo to operate as expected.
friends. You can adjust privacy settings on an event by event basis, but selecting Public now allows you more Vexibility moving forward. Once you allow all these permissions, you will be logged in and see more options in your settings menu. You can toggle Fac acebook ebook Cha Chatt on and oT. If you are are streaming to a Facebook Page, you can tag your videos to help reach an audience of certain interests. You can also target your audience by age, gender, location, and languages.
Why Can't I Str Stream eam to a FFac acebook ebook Gr Group? oup? Mevo relies upon the Facebook API in order to stream to destinations within Facebook. The latest Mevo app is unable to go live to Facebook Groups due to recent changes to the Facebook API. We are working on implementing Groups to the Mevo app in a future release. As a workaround to continue streaming to Public Facebook Groups of which you are an Admin, we recommend using a previous version of the Mevo app.
Select Livestr Livestream, eam, Inc. Tap Trust Livestr Livestream eam Inc. Inc., then Trust rust.
Next, reset your Mevo; if you had previously updated to 1.8, the Urmware currently on your camera will not work with 1.7.82. Resetting your camera is the only way to get the proper Urmware installed. Once the reset is complete, connect your mobile device to your Mevo's hotspot. You will then be prompted to update your Urmware. Tap Upda Update te Firmwar Firmware e to install the correct Urmware version onto your Mevo.
After the Urmware has installed and your camera restarts, you may use your Mevo. Tapping the red button, followed by the Facebook logo will walk you through connecting your Facebook account. You will then be able to see your public Facebook Groups of which you are an Admin as your streaming destination.
Or Order der o off FFac acebook ebook Str Streaming eaming Destina Destinations tions When streaming to Facebook, the Mevo app will load your various Facebook streaming destinations in the following order. 1. 1. Your ProUle 2. 2. Pages 3. 3.
How Do I Str Stream eam to a FFac acebook ebook Page? Mevo supports streaming to Facebook Pages. If you wish to stream to a Page, you must be an Administra Administrator tor.. Moderators, Editors, and other roles cannot go live to Pages or Groups. Once you are logged in to your account, tap the red button to start a stream and select Facebook. Your proUle will be listed Urst, followed by Pages of which you are an admin. Tap the desired destination to select it.
Str Stream eam to Scheduled Live Videos on FFac acebook ebook To stream to a scheduled livestream on Facebook with your Mevo, you must Urst create the scheduled post on Facebook via a web browser. After that, you can choose the scheduled livestream in the Mevo app before you go live. In order to stream from Mevo to a scheduled live video on Facebook, you will Urst need to create the scheduled post on Facebook.
Logged in to the wrong account? Here's how to connect to the right account. On the bottom of the screen are your various Facebook destinations. You will notice your page appears more than once, but one image has a clock icon on it; this is your scheduled event. Tap that image to send your strem to the scheduled post. ConUgure your other stream settings as desired (quality, location, etc.) When you are ready to start streaming, tap Go Live in the upper right corner.
Wha Whatt is Continuous Str Streaming? eaming? When you choose to stream your event to Facebook Live, an important factor to consider is the length of your broadcast. This will impact how you conUgure your settings. By default, Facebook has a time limit of four (4) hours per livestream. This means that if you are live for more than four hours, your stream will be cut oT and will post as a video on-demand (VOD).
Tap Live Str Streaming eaming. Tap Fac acebook ebook Live Live.
There are a variety of settings for Facebook here. At the bottom of the screen you can Und the option for Continous Str Streaming eaming. Toggling this settings on will allow your stream to stay live for a long of time.
Important Important: When you turn on Continuous Str Streaming eaming, your VOD will not save on your Facebook timeline. It can save on your microSD card provided there is enough space available. If saving VODs on your timeline is essential to your event, the other option is to turn Continuous Str Streaming eaming oT, and manually stop and restart your broadcast. When a broadcast ends, the 4-hour limit refreshes and you can go live again for another four hours without losing your VODs.
Why Am I Seeing ''Live Live FFrrom Mevo' on FFac acebook? ebook? Sometimes when going live to Facebook, you may notice a "Live from Mevo" message in your post, as seen below. This appears as a default stream title if you do not type in a title for your stream in the Mevo app prior to going live. The title Ueld says 'What's happening?' at the top of the screen, which you can tap on to type in your own title. Type in a title, then go live. Instead of 'Live from Mevo,' you will see your title.
If you are in a situation in which you have gone live, forgot to enter a title but cannot stop your stream to enter the title, you can edit your post on Facebook instead. Click the options icon in the upper right corner of the Facebook post with your stream, then select Edit P Post ost. Type in your desired title, then click Done Editing Editing.
Adjust FFac acebook ebook Audienc Audience e Settings When you log into Facebook for the Urst time with your Mevo app, you are prompted to authorize the Mevo Camera app for Facebook and grant certain permissions. One of these permissions is your default audience. If you had selected Friends in the initial setup, then you are not able to stream to a public audience, including Pages. To resolve this, you need to change your default audience to Public. Log into Facebook on a desktop browser.
The Vimeo application is located here. Select View and edit edit. Scroll down in the modal that pops up. You will see a setting call Business integra integrations tions visibility and post audienc audience e. Open the drop-down menu and select Public Public, then save your settings.
Now you have more Vexibility with choosing your Facebook audience in the Mevo App. Selecting Public will allow a public audience to see your live video. If you a going to stream to your ProUle, you can still choose to have a restricted audience (e.g. Friends, Only Me.) from within the Mevo app. The audience option does not appear when streaming to a Page.
Log into a DiT DiTer erent ent FFac acebook ebook Ac Acc count The Mevo app will default to whichever Facebook account is logged into your mobile device's browser. If you wish to stream while logged into a diTerent account, launch the browser app and navigate to facebook.com. Select the navigation menu in the upper right corner. Scroll down and tap Log Out Out.
Close Safari and launch the Mevo app. Once you are connected, tap the red button, followed by the Facebook Live logo. You will then be prompted to log into a Facebook account. If you are instead prompted to conUrm your Mevo login to your previous account, select the Safari icon on the top right.
You will be brought to your Safari and will be able to login to another Facebook account. Alternatively, you can clear your Safari browser's history and website data in the iOS device settings. This will also log you out of your Facebook account.
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Is Mevo Compa Compatible tible with W Workplac orkplace e by FFac acebook? ebook? No, at this time, Mevo's Facebook integration currently does not include the ability to go live to Workplace by Facebook.
Settings and Tips ffor or P Perisc eriscope ope Connectivity & Streaming Page 66
Log Mevo Out o off P Perisc eriscope ope To log out of Periscope in the Mevo app, go to settings and navigate to Live Str Streaming eaming > Perisc eriscope ope, and tap Log Out Out.
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"Unsupported E Event vent T Type" ype" Err Error or Message When attempting to go live to a YouTube event, you may receive the following error message: This appears when the selected YouTube event was created as a Quick event rather than a Custom event. These options appear under Type when creating a new event. Unfortunately, YouTube does not have an option for changing the Type after the event is created. To resolve this, you will need to create a new event with Custom selected as the Type.
To learn more about YouTube stream key settings, read the Ingestion Settings section of this article. When you select your stream key type, your event's settings will save and the event will appear as an available option in the Mevo app.
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Test Y Your our Connection R Reliability eliability with the Mevo App The Mevo app includes a network diagnostic tool that can measure how reliably your network connection can transfer data in the Mevo's current environment. To access the tool, open Mevo's settings menu and navigate to Network Network. Tap Network Diagnostic Tool. You will see the following welcome screen. Read through the preparation steps, then tap Next in the bottom right corner.
When your ready to start testing, tap Start T Test est.
Mevo will test your network Uve minutes. If you need to stop, tap Stop T Test est, although this will cause the results to be incomplete. When the test completes, the app will report back on your network reliability. This indicates how successfully network packets were delivered from Mevo using your current network setup. If your connection is not strong, improve your environment based on the recommendations provided to you by the app.
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Mevo's Connectivity Options When connecting your Mevo to the app on your mobile device, you may choose to do so over a local Wi-Fi connection, or if one is not available, the Mevo can create a Wi-Fi hotspot. You can read more about this at the following: What is the diTerence between Mevo Hotspot and local Wi-Fi? How to connect via Mevo's Hotspot mode. How to connect via local Wi-Fi network.
How Do I Change my Connection T Type? ype? If you have already connected to your Mevo, you can go into settings to change your connection method. Tap the Mor More e Options icon, then tap the gearwheel to enter settings. Tap Network Network.
If you are using the Mevo Hotspot and wish to switch to a Wi-Fi network: Your Settings > Network menu should look like this: Tap Disc Disconnect onnect to change Mevo's Wi-Fi network network. Mevo will automatically disconnect and update its status. After a moment, you can tap ConUgure Mevo and change to Local Wi-Fi, as detailed here.
If you wish to use a network you have used in the past, Mevo and the app will remember it. If you are on a Wi-Fi network and wish to switch to the Mevo Hotspot: The network settings menu should indicate that you are connected to a WiFi network. Tap Disc Disconnect onnect to change Mevo's Wi-Fi network network. Your Mevo will disconnect from the app and update its status. Then, tap Con ConUgur Ugure e Mevo Mevo, to enter the Mevo Network Settings screen.
Tap Mevo Hotspot to switch to Mevo Hotspot mode. You can also tap the 'ii' information bubble in order to change Mevo Hotspot Settings. You can then connect to the hotspot per these instructions.
Set a Passwor Password d ffor or the Mevo Hotspot Wi-Fi Network If you are connecting to your Mevo via its hotspot, one thing you may notice is that the Wi-Fi hotspot is an unsecured network, allowing anyone who is within range to connect to it. You can set a password to that Wi-Fi network to restrict access. In addition to this, you can set a password to access the camera itself. This adds an extra layer of security, but is more useful in situations where Mevo is connected to a local network.
The third option on this screen is Passwor Password d; tap the grayed out "Password" text Ueld and type in a password. Your password must be at least eight (8) characters. When you are done, tap Apply in the upper right corner. Now go back to the connection card and tap Con ConUgur Ugure e iPhone (or Con ConUgur Ugure e Phone if using Android). When you open your device's Wi-Fi menu, Und your Mevo camera; notice there is now a padlock next to it.
Select it and type in the password you just set, then tap Join Join. Your device will then connect to the Mevo's hotspot and you can continue using your camera.
How to Connect Mevo to a WP WPA/WP A/WPA2 A2 Enterprise Network To join a WPA/WPA2 Enterprise Wi-Fi Network, Urst make sure that Bluetooth and Wi-Fi are enabled on your iOS device. Launch the Mevo app. On the bottom right of the card, tap the Con ConUgur Ugure e Mevo button. Tap Show WiFi Networks (Disable Mevo Hotspot) Hotspot).
Your available networks will populate in a list. Select the network to join on your network list.
If the network you selected was an Enterprise network, the below screen will appear asking for your Enterprise network details. Enter the username and password of the network provided to you by your network/IT administrator.
Next, change the Mode and Phase 2 to match the settings of the Enterprise network you are connecting to (this should also be provided to you by your network/IT administrator). After a moment, your Mevo will be connected to your network. This will also be indicated by the LED ring showing a solid green light above the bars icon on the back of the camera. Tap Done Done; the Mevo card will update its status again for a moment. It soon will then give you the option to connect to your Mevo. Tap Connect Connect.
Take note that the Mevo cannot connect to networks with captive portals. Generally speaking, these are networks that require authorization through a mobile browser, which the Mevo app does not have built in. They are common in venues such as hotels and convention centers.
Can Mevo Join Enterprise Wi-Fi Networks or Networks with Captive P Portals? ortals? Mevo can join most Wi-Fi networks. Supported Wi-Fi network types include: • • • • • WEP WPA WPA2 WPA/WPA2 Enterprise Non-secured However, Mevo cannot join networks with a captive portal.. The diTerence between "Enterprise Networks" and "Captive Portal Networks" are: • WP WPA/WP A/WPA2 A2 Enterprise Networks Networks: Authorization required by using an username and password. Common at universities.
I'm on a School or Corpora Corporate te Network. How Should I Con ConUgur Ugure e my Network? Often times, larger, more complex networks that are common in schools, corporations, hotels, convention centers, etc. have security conUgurations that can interrupt streams.
Best Network Settings aatt a Live V Venue enue You may be streaming an event at an unfamiliar venue, or where you are a guest. This article will go over strategies for how to ask for the best possible internet connection set up. • If you have Mevo Boost, and the venue can provide wired internet, ask for a dedicated wire connection over Ethernet. Specify that you need the connection where the camera will be located.
Loca ocating ting Mevo's MA MAC C Addr Address ess Yes, if you need to allow devices to connect to your network via MAC address, Mevo has one you can add. Look at the bottom of your camera when the mount is not connected. Along with other information, such as the serial number, you will Und a MAC address. You can also Und it within the app after connecting to Mevo. Go to settings, then tap About at the bottom.
If you are connecting to Ethernet via Mevo Boost, the Boost's MAC address will display here under Ethernet MA MAC C addr address ess. Use this address to connect to your network.
Setting Up Y Your our Apple Airport Extr Extreme eme ffor or Mevo Overview We have found that Apple's Airport Extreme router provides a reliable connectivity experience with Mevo. The Airport Extreme automatically creates a 5GHz Wi-Fi network, which we recommend when connecting your Mevo to a local network. Additionally, the Airport Extreme supports DFS (Dynamic Frequency Selection), which generally sets its Wi-Fi network on a channel with little local interference from other wireless devices.
Check the box for 5GHz network name and change the name from its default, if you wish, then click Save Save. Update these changes. Your Airport Extreme wireless network will temporarily go oXine as it updates.
Once it is back online, connect your mobile device and Mevo to the 5GHz network to get the best connection with your Mevo.
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Mevo Cannot Connect to a Wi-Fi Network If you have conUgured your Mevo to connect to the same Wi-Fi network your mobile device is connected to and the live edit view will not open, there are a few troubleshooting steps to try. • Har Hard d close the app and rrelaunch. elaunch. Sometimes a simple reopen will refresh the Bluetooth communication between the app and the camera. • Turn your mobile devic device's e's Bluetooth o oT, T, then turn it back on.
Mevo App is Not Listing my Wi-Fi Network. If your Wi-Fi network does not appear in the list of networks when you attempt to connect your Mevo to Wi-Fi, you can attempt to connect to your network manually. This will require you to know the IP Address, Subnet mask, Router, and (if applicable to your network) DNS Address. To connect your Mevo with its IP address, tap on Con ConUgur Ugure e Mevo in the conUguration card. Scroll down the page of your available networks, and choose Other Other.
Scroll down to tap on Advanc Advanced ed Settings Settings. Choose Manual Manual, and add the information provided by your network administrator.
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Unable to Connect Mobile Devic Device e to Mevo Hotspot If you are unable to connect via the Mevo's own hotspot, please try the following. • Move closer to the camera. The Mevo Wi-Fi hotspot can range up to 30 meters. However, bear in mind there could be wireless interference if you're in an area with multiple wireless devices (e.g. an oWce, concert venue, convention center) so it's best to be as close to the camera as possible. • Mak Make e sur sure e your iPhone's hotspot is disabled.
Tap the "ii" information bubble next to Mevo Hotspot. Tap Channel Channel.
Set the Hotspot Wi-Fi channel to one that is free from local interference. You can test Wi-Fi channels in your local area by scanning your area for the best local Wi-Fi channels via Windows or Mac laptops.
"Time Limit R Reached" eached" Message If you notice that your stream abruptly ends and you receive a message indicating that you have reached a time limit, this is due to requirements dictated by your streaming provider and/or account type with that provider. • Facebook restricts all streams to a maximum of four hours per br broadcast. oadcast. • Livestream Free Trials are limited to 20 minutes per br broadcast oadcast (up to 10 concurr oncurrent ent viewers) viewers).
Why is the Hotspot Showing ''No No Internet Connection?' When connecting your mobile device to the Mevo's Wireless hotspot, you may notice a No Internet Connection message appear in your Wi-Fi settings. This message is c completely ompletely normal and you should pr proc oceed eed with c connecting onnecting your app to the camera. This is because the Mevo wireless signal does not create an internet connection, but rather an access point to control the camera.
Wha Whatt Happens to my Str Stream eam and R Rec ecor ording ding if I Lose Wi-Fi Connection? When you stream, make sure you have a microSD card installed in your Mevo, as your stream will automatically record to the card simultaneously. If you lose internet connection while you are streaming, Mevo will attempt to reconnect for 30 seconds and continue recording. If you are unable to reconnect, both the stream and recording will stop and the recording will save on your microSD card.
