Service manual
cabinet slowly, taking care to unplug the green speaker connector(s) on the top
side of the amplifier.
2. With the amplifier sitting on a firm surface, remove the eight (8) small head
screws from the user panel.
3. While slowly removing the user panel, disconnect the AC input connector (4
wire green connector) on the AC mains board. Check the audio ribbon cable
connection on the audio input board. If the connection is loose, reconnect the
audio ribbon cable firmly. Reconnect the AC input connector, reattach the user
panel to the unit, and repeat the power up sequence. If the Active LED still does
not light proceed to step 4.
4. Remove the amplifier chassis cover and verify that the audio ribbon cable
connection on the control board is connected properly.
5. Replace the user panel and retry. If the unit still does not pass signal, the
control board could be damaged.
6. Replace the control board with a known good control board (make sure it is the
same type) and retry.
Refer to Meyer Sound Self Powered Series TruPower Limiting Upgrade
Procedure (# 17.033.042.01 for MP/HP-2 and # 17.033.042.01 for MP/HP-4) or
contact the Meyer Sound Service Department for links to service videos for this
product or further assistance.
Note: If the unit comes on and the audio signal passes, but the LED does not
light, the audio input board probably has a bad LED and the input module needs
to be replaced.
7. If the unit still does not operate correctly, please contact the Meyer Sound
Service Department service@meyersound.com
to open an RA (Return
Authorization) to send the unit in for service.
G. Unit turns on and off in a cyclical fashion:
1. Check the AC line for fluctuation or sag under load. This can be best achieved
by using a "Y" connector on your power cable. Connect one side of the "Y" to the
amplifier and the other side of the "Y" to a voltmeter. Monitor the voltage as the
unit turns on and during use.
2. If the line voltage is stable, try replacing the AC Mains board with a known
good one.
Refer to Meyer Sound Self Powered Series MP-2/4 AC Mains Service Procedure
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