Installation manual

Rev. 112205.1
Page 53
Appendix B: Troubleshooting
The Scribe PC program did not
recognze Baxter.
• Check the power cable on the back of
the Baxter.
• Make sure the power switch on
Baxter is turned ON.
• Check the USB cable connection
between Baxter loader and the host.
• Maker sure the driver is installed.
Scribe PC program did not recognize
the drive.
• Press the eject button on the drive to
check for power to the drives.
• Check the power cable connection on
the back of the drive bay.
• Check if the Windows operating
system recognized the drives by
going to My Computer or Device
Manager. Windows operating system
must initialize the drives prior to
executing the Scribe PC program. Do
not put the Scribe PC shortcut in
your start-up as the software may try
to initialize Baxter prior to the drive
being recognized.
Baxter failed to pick-up discs.
• Fan Discs. New discs can stick
together. Baxter will have difficulty
picking discs that are stuck together.
Fan the discs out before loading them
into the input bin. If the discs
continue to stick, they may be of an
inferior quality. Try another brand.
• Use Discs not prone to stickiness
Be sure media adapters are installed and
set to the correct media size; 120mm,
80mm, or BizCD (See Page 7)