Manual

Spectrum2 Printer Operator’s Guide

Document Revision: 100102

Troubleshooting Section

Quick Recovery Strategy

• Clear error condition (if needed, see Error Code Chart at end of this document)

• Press “START” key (to reset printer) or power printer OFF and then power back ON

• Re-try printing label

Test CD Strategy

• For testing printer issues, make sure a CD is loaded in printer’s CD Tray

• To conserve media while testing, test print with small label and rotate the CD after

each print. This allows multiple test prints on a CD.

Common Printer Issues

Printing Issues

• Fingerprints on CD may cause unprintable areas

• Strobe setting (CD label is printing too light or too dark)

• Printer driver set for Color when Black ribbon is installed (error results)

• Spectrum2 Printer driver not selected, therefore computer is not sending print data to

printer

• Parallel Port on computer is set to ECP, SPP or EEP Modes, change Parallel Port

Mode to Normal

Clearing Improper Placement of CD

• If the CD is improperly placed on the CD tray, the CD tray will open and the status

light will blink three times.

• Correct the placement of the CD on the CD tray.

• Press Start

• Press Print