Warranty

SERVICES TO BE PROVIDED BY Mi-T-M

SERVICE ASSISTANCE

Services provided:

1. Assistance to the Dealer in solving customer service problems.

2. Service Training.

3. Provide warranty labor reimbursement to trained Factory Authorized Service Centers.

PUBLICATIONS

Mi-T-M

shall supply to the Dealer at no cost the initial Service Center Master Catalog which includes the

following support materials:

1. Service Policy and Flat Rate Manual

2. Parts Price List and Quick Reference Chart

3. Warranty Claim Forms

4. Engine/Motor Service Directories

5. Illustrated Repair Procedures

6. Current Production Cold/Hot Water Manuals and Parts Listings

7. Pumps/Unloaders/Guns/Detergent Venturi Parts Listings

8. "Mi-T-M

AUTHORIZED SERVICE CENTER" decals and/or signage

9. Service Bulletins

GENUINE Mi-TM REPLACEMENT PARTS

The Mi-T-M

Corporation Parts Department maintains a complete inventory of repair parts at the factory.

For many reasons, including safety and product design, Mi-T-M

insists upon use of Mi-T-M

Parts. Unless

otherwise specified, the use of Mi-T-M

Parts is required to maintain warranty.

TRAINING

The Mi-T-M

Corporation will provide Technical Service Training at various times annually. A list of

scheduled Technical Service Training Classes can be obtained by contacting the Mi-T-M

Service

Department. In order to make it possible for service personnel to attend, these training sessions will be

held at the factory.

Factory Training: Factory training will be at our home office in Peosta, Iowa several times throughout

the year. Mi-T-M

will provide the training sessions at no charge to Dealers. Lodging and transportation

are the responsibility of those attending. Meals will be provided by the Mi-T-M

Corporation.