Warranty

GENERAL WARRANTY INFORMATION (con't)
INSTRUCTIONS FOR FILLING OUT A “WARRANTY CLAIM FORM”
To avoid returned warranty claims for additional information, please follow the procedures below.
1. Dealer Name/Dealer Phone Number - This area is for name and telephone number of Seller or
Servicing Dealer of the pressure washer.
2. Customer Name/Customer Phone Number - This area is for name and telephone number of purchaser,
or Retail Customer of the pressure washer.
3. Dealer Number - Your eight (8) digit Dealer Code.
4. Model Number - Complete model number, i.e. CW-3004-4MGH (not just 3004).
5. Serial Number - Number on Data Plate or Serial Plate on the machine.
6. Sold by - Your salesman’s name.
7. Repair Order Date - Date of actual repair order.
8. Mi-T-M
®
Order Number - Mi-T-M
®
Order number or invoice number.
9. Purchase date - Indicate date unit was actually sold. Remember to forward a copy of the Warranty
Claim Registration Form or Registration Form number, or copy of the Bill of Sale with your claim.
10. Date in Service - Indicate date unit was actually put into use.
11 & 12. Customer Contention and Corrective Action - This should explain the nature of the defect,
the cause of the defect and how correction was made. If more space is needed, attach an
8-1/2”x11” sheet of paper with your appropriate information.
13. Part Number(s) - Use Mi-T-M
®
part numbers only.
14. Quantity - The quantity of parts replaced.
15. Dealer Net - Your cost based on your last invoice for the affected part(s).
16. Description - Description of the part as it appears in the Parts Price List or on the face of your last
invoice.
17. Labor Operations Number - The applicable code as it is set forth in the Mi-T-M
®
FLAT RATE
SCHEDULE/SHOP LABOR RATE.
18. Flat Rate Time - Applicable time as corresponds to Labor Operations code number in FLAT RATE
SCHEDULE.
19. Dealer Calculations - DO NOT FILL OUT. FOR FACTORY USE ONLY.
20. Service Manager’s signature.
21. Date of Repair - The date the repair was completed on the unit involved.
22. Date of Claim - Today’s date.
23. Comments - DO NOT FILL OUT. FOR FACTORY USE ONLY.
24. Disposition - Directs appropriate Mi-T-M
®
course of action.
DO NOT FILL OUT. FOR FACTORY USE
ONLY.
25. Authorizing Signature -
DO NOT FILL OUT. FOR FACTORY USE ONLY.
26. Date - Date of claim finalization.
DO NOT FILL OUT. FOR FACTORY USE ONLY.
27. Claim Number - For tracking purposes. Use to mark all returned parts packages.
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