iGuard IP/Network Camera User’s Manual 300 Series
LIMITED HARDWARE WARRANTY Warranty Coverage Micon Technology Inc. (“MICON”) warrants to the original purchaser that the iGuard IP camera product line enclosed with this limited hardware warranty will in respect of the hardware be free from defects in design, workmanship and materials under normal use for a period of one (1) year from the date of the original purchase (“Warranty Period”).
DISCLAIMERS SOFTWARES INCLUDED WITH ALL IGUARD IP CAMERAS AND MICON DDNS SERVICE ARE PROVIDED BY MICON “AS IS” AND MICON , ITS DISTRIBUTORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
CONTENTS Chapter 1 Introduction _________________________________________ 1 1.1 Features ________________________________________________ 1 1.2 Application ______________________________________________ 1 1.3 iGuard IP Camera Line _____________________________________ 2 Chapter 2 Hardware Installation _________________________________ 4 Chapter 3 Software Installation__________________________________ 7 Chapter 4: iGuard Utility _______________________________________ 8 4.
6.1 Adding Cameras _________________________________________ 49 6.2 Camera Setting __________________________________________ 52 6.3 Motion Detection Setting___________________________________ 53 6.4 Email Notification Setting __________________________________ 55 6.5 SNMP Setting ___________________________________________ 56 6.6 Schedule Recording ______________________________________ 57 6.7 Camera Monitor _________________________________________ 57 6.
Chapter 1. Introduction Chapter 1 Introduction 1.1 Features iGuard is a series of affordable, versatile and flexible IP based remote monitoring solutions for small business, retail store, and residential applications. iGuard features a built-in web server (iGuard IP-101S and 301S module) with a range of USB cameras to choose from, eliminating the need to have a computer to stream video images to the internet.
Chapter 1. Introduction browser. The user can monitor and control these cameras simply by entering the IP address of the iGuard from anywhere in the world as long as there is an Internet connection. For instance, the user can be in the United States but he or she can monitor the production facility in China, and if he or she likes, also check on the branch office in Singapore at the same time. Fig.1. iGuard Network Diagram 1.
Chapter 1. Introduction 1.3.1 iGuard 200 series IP Cameras IP-280E IP-250E IP-103K IP-220E IP-101K IP-210E 1.3.2 iGuard 300 Series IP cameras I IP-380E P-310E IP-320E 1.3.
Chapter. 2 Hardware Installation Chapter 2 Hardware Installation Installation of iGuard hardware is fairly straightforward. The procedures are pretty much the same for all iGuard IP cameras. Please refer to the “Quick Installation Guide” in the package for your specific model. As an example, shown below are the steps to set up iGuard IP-310E IP camera. Make sure a network connection and AC power are readily available at the location where the camera will be installed.
Chapter. 2 Hardware Installation C. Expansion Installation (Optional) iGuard 300 series IP cameras have a built-in USB expansion port, to which a second USB camera, a wireless dongle, or a USB storage device can be attached. 1. USB Add-on Camera A large selection of USB cameras can be used as a second camera. Once attached the second camera icon will lid and will be designated as camera B. 2. Wireless Dongle You can attach a USB WiFi dongle to connect the camera to wireless network.
Chapter. 2 Hardware Installation F. LCD Display* The built-in LCD screen on the iGuard (iGuard IP-310E, 210E, 250E, and 103K), will display the IP address assigned by a DHCP server on the network, as well as other host of information. You can skip directly to the iGuard web manger (Chapter 5) by launching the Internet explorer and enter the IP address on the LCD.
Chapter.3 Software Installation Chapter 3 Software Installation On the utility CD there is a collection of two programs: iGuard Utility and iGuardview, collectively called as iGuardware You can use the iGuard Utility to quickly setup any iGuard cameras on the network, whether it has a built-in LCD or not. You can use iGuardview to monitor and record multiple cameras. Insert the software CD (or download the latest version from www.iguard.com) and click on setup.exe if autorun does not start.
Chapter 4: iGuard Utility Chapter 4: iGuard Utility iGuard Utility is a setup program for iGuard cameras, whether the camera has a built-in LCD or not. You can launch iGuard Utility by clicking on “Start/Programs/ iGuard/iGuard Utility/” The main menu is shown below. The selection menu is located on the left. The Serial Number, current Firmware and IP Address of every iGuard connected to the LAN will be displayed in the table to the right.
Chapter 4: iGuard Utility 4.1 Setup Wizard “Setup Wizard” will take you through the basic configurations step by step. 1. Click to highlight the iGuard that you want to configure. 2. Click on “Setup Wizard”. Enter the administer login ID and Password if promoted Fig.4 iGuard Setup Wizard Note: By default the administer login ID and Password is not defined, therefore the login screen will not be displayed 3. The camera setup window. Fig.
Chapter 4: iGuard Utility Choose the appropriate light source (Indoor 60 Hz, Indoor 50 Hz or Outdoor) to prevent flickering or whiteout on the video streaming. Enter a name for the camera in the “Location” box to easily identify it. 4. Click “Next >” to configure the IP property. Fig.6 iGuard Network Setup “Obtain an IP address by DHCP” Choose this if you are installing the iGuard on a network with a DHCP server.
Chapter 4: iGuard Utility Fig7 iGuard a/DSL Setup If iGuard is the only device on your DSL network and your ISP supports PPPoE, Select “Enable PPPoE connection” and enter your account and password details as provided by your internet service provider (“ISP”). Note: You may need to subscribe to a DDNS service If you have a DLS account with a dynamic IP. Otherwise, leave it at the default “Disable PPPoE connection” 6.
Chapter 4: iGuard Utility By default the administrator account is defined. It is recommended to define at this stage. Be advised all iGuard Passwords are case-sensitive. WARNING: Do not lose the administrator account and password. Once set, you will not be able to configure iGuard via its web manager without the administrator account and password. To reset the iGuard account password, you will have to refresh the firmware or use the master password to retrieve it. 7.
Chapter 4: iGuard Utility Type in the account name and password entered earlier (if you did not configure one, just press ENTER or click on the “Apply” button) Fig.11 iGuard Web Login Please refer to Chapter 5 for more details. Fig.12 iGuard Web Manager 4.3 IP Configuration This section allows advanced configuration of IP property. Select the iGuard on the right display screen, and then click “IP Configuration”. This will bring up the IP Configuration window.
Chapter 4: iGuard Utility Fig.13 IP Configuration: Set an IP Address for iGuard • Advanced (for port setting configuration) Fig.14 IP Configuration: Port Setting HTTP Port: You have to enable the HTTP port for the web interface to function. The default values are set to port number 80 for HTTP.
Chapter 4: iGuard Utility You can disable this port if you wish to deny access to the camera through the web interface and use the iGuardView to view the camera. Note: ) Once the HTTP port number is set to a port other than 80, the full IP Address must be entered in order to access the web manger. For example if you change the HTTP port to 81, then you must enter http://192.168.0.177:81 in the address bar in the browser in order to access iGuard web interface.
Chapter 4: iGuard Utility 2. Click “Next >” to check for the latest available firmware. 3. Select new firmware file (*.bin) and, 4. Click “Start”. The iGuard red and yellow LED will flash alternately to indicate that firmware upgrading is in progress. Once completed, iGuard will reboot.
Chapter 5 iGuard Web Manager Chapter 5 iGuard Web Manager 5.1 Introduction If you have connected the iGuard to an internal network with a DHCP server, the IP property (IP address, Mask, and Gateway) will be automatically assigned, which will be displayed, one group at a time, on the LCD screen of certain iGuard models. In this case, you can access and setup the camera directly through the web interface 1. Start the Web Brower (Netscape or Internet Explore) 2.
Chapter 5 iGuard Web Manager Fig.16 iGuard Web Manager Main Menu 5.2.1 Web-Camera Selection Click on either “ActiveX” or “Sun Java” from Camera A or B to view the camera images. By default the first USB camera connected to iGuard will be denote as “Camera A” 5.2.1.1 Video Streaming If the camera is installed properly, the “Eye” icon will blink.
Chapter 5 iGuard Web Manager Fig.17 iGuard Plug-in Installation Once the plug-in is installed the image will appear. Fig.
Chapter 5 iGuard Web Manager Make sure to adjust the camera’s focus for best picture results. Click on the controls along the Popup Window to control the functions of the cameras. Digital Zoom In, Digital Zoom Out Rotate Left, Rotate Right Flip the image vertically. Auto Pan the camera Pan Left by 5 deg / Pan Left by 1 deg. Pan Right by 1 deg / Pan Right by 5 deg. Tilt Up by 5 deg / Tilt Up by 1 deg. Tilt Down by 1 deg / Tilt Down by 5 deg.
Chapter 5 iGuard Web Manager Video-Playback: you can use Windows Media Player or any compatible media player to playback the recorded video. 5.2.2 Information 5.2.2.1 System Status This displays all the information relating to iGuard. Fig.19 iGuard System Status i. System Information This section shows general hardware information such as the Hardware and Firmware Version, the serial number, current / local System Time, the system name, contact, location and uptime. ii.
Chapter 5 iGuard Web Manager Fig.20 iGuard Current Connections Note: Administrator privilege is required to view and use Block IP. Otherwise, the IP and Account details will be hidden and Block IP function disabled. Click Block IP to block or disable the account of any errant viewer. To unblock the IP go to Basic Settings Æ Account Settings Æ Blocked IP List and delete the blocked IP Address from the Blocked IP List. 5.2.2.
Chapter 5 iGuard Web Manager Fig.21 iGuard Event Log 5.2.3 Basic Settings 5.2.3.1 Camera Settings i. Setting up Camera A (Similar with Camera B) Fig.22 Individual Camera Configuration “Image Size” You can set the image size to the following resolutions: 640x480(VGA) 352x288((CIF), supports digital Pan/Tilt 320x240(QVGA) 176x144(QCIF), supports digital Pan/Tilt 160x120 (QQVGA), supports digital Pan/Tilt “Anti Flicker” Choose between 50Hz, 60Hz or Outdoors.
Chapter 5 iGuard Web Manager Indoor 60Hz: for florescent lights, Outdoor: for day light or bright light conditions Note: If you do not choose the right frequency, the image will flicker or lines will appear on the images, or the images may appear washed out. “Maximum Number of Connections (1-30)” Use this to limit the number of users that can connect to this camera. The default is 10.
Chapter 5 iGuard Web Manager Fig.23 iGuard IP Address Settings “IP Address” This item determines iGuard IP Address. “Subnet Mask” This item sets iGuard Subnet Mask. The value is normally 255.255.255.0 “Gateway” This item is to set iGuard Gateway. “Obtain an IP address” This allows the user to choose either to set iGuard IP Address manually or via DHCP. iGuard will reboot after the above settings have been changed. ii. DNS Server IP Fig.
Chapter 5 iGuard Web Manager By default the port number is 80. You have to use a different port number here if you host a website on the same network, if your ISP blocks port 80 traffic, or if you have multiple iGuard on the network. If this port is changed, say to 82, then http://xxx.xxx.xxx.xxx:82 must be used in order to access iGuard’s web interface in LAN. (where xxx.xxx.xxx.xxx is the assigned IP address) “Video Access Port” (UDP Port or Image Port) By default the port number is 9001.
Chapter 5 iGuard Web Manager Fig.28 iGuard DDNS Service Sign Up Once you set up the account, you can then add all the cameras to your account: Fig.29 Register Camera From now on, you can then access all your cameras from iGuard.
Chapter 5 iGuard Web Manager Fig.30 iGuard Camera List vi. PPPoE If you use a dedicated DSL internet service, use this option to set up the camera to directly dial-up your DSL modem and connect to the Internet. Fig.31 iGuard PPPoE setting “When Connection should be made” The user has a choice of; Disabled : Default setting. iGuard does not dial in Connect always : iGuard will automatically dial in. “Login Name” Enter the login name assigned by your ISP.
Chapter 5 iGuard Web Manager Enter the password assigned by your ISP. 5.2.3.3 Wireless Setting This option is only configurable if a compatible wireless USB dongle is attached. To set this up, you’ll first need to use the LAN IP (as shown on iGuard Utility) to access the camera. Note: Once the wireless configuration is setup, the wireless IP address will be shown on the LCD instead of the LAN IP. To check the LAN IP thru the LCD, unplug the wireless USB dongle. i.
Chapter 5 iGuard Web Manager 5.2.3.4 Account Settings This allows you to set up to Eight (8) user account with different permissions for iGuard. WARNING: You MUST set an Administrator account BEFORE setting either “Operator”, “Viewer” or “No Access”. Failure to do so will result in you being locked out of iGuard Web Manager! You will have to refresh your firmware to be able to use the iGuard again Fig.33 iGuard User Account Setting i.
Chapter 5 iGuard Web Manager Note: An Administrator account must be set before setting up either an Operator or Viewer account. An administrator account fields, in this case, cannot be left empty. “IP Filter” Visitor can only login from the IP address specified here for security consideration. You can restrict a user access only from 192.168.1.0/24 by setting up “192.168.1.*”. Otherwise, leave it as “*.*.*.*” to allow the user to login from any place. Fig.
Chapter 5 iGuard Web Manager Fig.35 iGuard Permit Hours Configuration 5.2.4 Advanced Settings 5.2.4.1 Event Notification This determines the type of event an email is sent by iGuard. iGuard can send notifications to up to 8 email recipients. Note: You must have Administrator privilege to edit this section. Fig.36 iGuard Event Notification Page i. Event Notification “Send Email” To activate Event Notification, you will need to set “Send Email” to “Yes”.
Chapter 5 iGuard Web Manager “Email Address Book” The available Email addresses are listed here. enter an Email address to the Address Book. Refer to section 3.2.4.3 on how to To add an email address not already in the list, click Edit. save your configuration prior to leaving this page. iGuard will ask you to “Recipients” iGuard can send email notification to up to 8 valid email accounts. email to the recipient list, click . To remove, click To add an .
Chapter 5 iGuard Web Manager Fig.37 iGuard Event Selection List By default, all the events are selected; you must click “Apply” to activate them. Close the window to return to the Event Notification Page. Click “Apply” to save your settings. iGuard will send you the following email notification depending on which event you have selected. Note: The Image Recording and Motion Detection notification function here will only send an email notification WITHOUT any picture attached.
Chapter 5 iGuard Web Manager Fig.38 iGuard Event : Start Up Fig.39 iGuard Event : User Login Details (Date, Time, Camera & IP) Fig.
Chapter 5 iGuard Web Manager Fig.41 iGuard Event : Camera A or B Motion Detected 5.2.4.2 Motion Detection This page allows the administrator to set motion detection functions for the cameras. i. Camera A (or Camera B) Enable You have three options for Motion Detection; a. Always On, or; b. On Schedule, the Administrator can set up to 4 different time slots for motion detection, or; c. No to turn Motion Detection function off.
Chapter 5 iGuard Web Manager Select either; 0.5, 1, 2, 3, 4 or 5 seconds. Stop sending after … email(s) or image idle for … second(s) iGuard will stop sending emails on the lower of the two conditions. You can set between 1, 3, 5, 7 and 10 seconds. Emails can be set from 1 to 99999 pieces or 0 for stop sending email only when image idle occurred. Schedule (hh:mm) When the option is set to On Schedule, you can configure the four preferred schedule time slots for motion detection.
Chapter 5 iGuard Web Manager Select Yes to save the images to a USB Flash Disk. compatible USB Flash Disk is attached. This function only works if a Note: Not all USB external storage devices are compatible. Please test the device before final use. All drives need to be formatted in FAT32. System Settings / User Settings You can also determine to either have the system automatically assign the filenames for the pictures saved. Or manually assign the filename.
Chapter 5 iGuard Web Manager Recipient You can determine who will receive email notification. To add a recipient to the list, click < To add all the recipients to the list, click << To remove a recipient from the list, click > To remove all the recipients from the list, click >> Click Apply to confirm and save the settings. 5.2.4.3 Scheduled Recording This page allows you to setup Scheduled Recording function for the camera.
Chapter 5 iGuard Web Manager Fig.44 Email of Image Recorded 5.2.4.4 E-mail / FTP This sets up the necessary Email and FTP server information. You will have to enter a valid Account Name and Password to the Email server and/or FTP server. This information is necessary to allow email notification and ftp file sending features in Advanced Settings. Fig.
Chapter 5 iGuard Web Manager i. FTP Settings “FTP Server” You will have to enter the FTP server address here. “Account Name” Enter the FTP account name here. “Password” Enter the corresponding password. Click “Apply” to save the above settings. ii. Email Settings “E-mail Server” You will have to enter the Email server address here. “Sender’s Email Address” This will determines iGuard’s Email address.
Chapter 5 iGuard Web Manager Click “Yes” to confirm sending and the following window will appear. Enter the “Test mail Recipient” email address and click ”Send”. successful, you’ll receive the following email message; iv.
Chapter 5 iGuard Web Manager Fig.47 iGuard E-mail Address Book Entry Enter an Email address in the box provided and click “Add Email Address”. The new email address will be added to the list. You can store up to 20 email addresses here. To delete an Email address, just press “Delete”. 5.2.4.5 System Settings This page allows you to set iGuard SNMP settings so it can be used by a NMS (Network Management System) like iGuardView. Fig.48 System Setting i. System Time Fig.
Chapter 5 iGuard Web Manager To add a new Timer Server you must first make space by deleting some Time Servers. Once this is done, the add dialog box will appear as below. Click “Back” to return to the System Settings Page. Fig.50 List of Time Server “Time Zone (Relative to GMT)” Select the appropriate time zone for your area. Click “Apply” to save. “System Time (yyyy/mm/dd hh:mm:ss)” This is to manually set iGuard System Time. The format is pre-determined to: yyyy/mm/dd hh:mm:ss.
Chapter 5 iGuard Web Manager Fig.53 SNMP setting SNMP Choose to enable or disable this feature. Community Assign a unique Community name for this unit that is identifiable in a Network Management System (NMS). SNMP Version Select the SNMP version supported by the system. System Name This is to give iGuard a name identifiable in a SNMP network. System Contact This is to give the Administrator an identity in the SNMP network. “System Location” This is to set iGuard location. 5. 2.4.
Chapter 5 iGuard Web Manager Fig.54 iGuard About Page You can use this to check firmware information, save/restore settings, upgrade firmware and see manufacturer’s details. i. About This gives crucial information about iGuard’s Firmware Version, Hardware Version and Serial Number. These are required information for service calls. ii. Save / Restore Settings “Save current Configuration” Click “Save” to save the current settings and configuration to your PC.
Chapter 5 iGuard Web Manager Fig.55 iGuard DVR Note: This section is only available if a USB flash disk with FAT32 format is connect. Administrator privilege is required to configure this section. You have to dismount the drive before removing it from the camera. i. Directory List Click the directory to display the content. All videos will be shown with a preview. You can select one or all video clips by checking on the selection box. ii.
Chapter.6 iGuardView Chapter 6: iGuardView iGuardView is a PC based software that allow you to manage, monitor, and record multiple iGuard cameras located either in a LAN or on a WAN, or a combination of both You can launch the iGuardView program by clicking on “start”/“All Programs”/ “iGuard” / “iGuardView” on your desktop. The following Login window will be displayed. By default, the Account Name is set to “Admin” and No Password Fig.
Chapter.6 iGuardView 6.1 Adding Cameras : Press the “Enumerate” button, iGuardView will start searching for all iGuard cameras under the same subnet and list them in the main window. Once detected, the following will show in the main window: This shows that the camera is online and active. This shows that the camera is off-line You can manually add any remote iGuard cameras to the list for monitoring “Access by iGuard Address” Enter the IP address of the iGuard (example: 192.168.0.
Chapter.6 iGuardView Highlight the iGuard to be deleted from iGuardView’s list. Click “Yes” to confirm deletion of selected iGuard. : Use this function to change iGuard Address & Port Number. You can organize the cameras into groups for easy viewing.
Chapter.6 iGuardView Right click on the Root icon to bring up the option box. Add group… Click to bring up the add group window. Assign a name to the group. Sub-groups can be created using the same process. Delete group Click to delete the highlighted group. Rename Click to rename the group. Properties… Click to bring up the group properties dialog box.
Chapter.6 iGuardView 6.2 Camera Setting Camera Select: Select either camera A or B Account: If you have setup user account, the information must be entered here. Otherwise access will be denied. Password: Enter the above account password.
Chapter.6 iGuardView Image Zoom: Resize the window to between 25% and 200% Camera Rotation: Use this function to keep the camera up-right. Mirror the Image: To mirror the image. Maximum frame per second: Select from 0.01 fps to a maximum of 30.00 fps. Default is set to 10.00 FPS. 6.3 Motion Detection Setting Enable Motion Detection: Click the checkbox to enable Motion Detection. Note: This feature does not require the Camera Window be active to work.
Chapter.6 iGuardView Window on-top when Motion Detected Automatically displays camera window on top of all other windows/applications when motion is detected. Mark Motion Detected object in RED Choose this option to highlight in RED which object is being tracked. Motion Tracking Enabled this function to allow PTZ cameras to follow moving objects. File Format Choose between WMV or AVI format. For AVI select additional option under Image Compression.
Chapter.6 iGuardView Send AVI file Notification by Email: Send an AVI file via email in the event any motion is detected. 6.4 Email Notification Setting You will need to configure the “Message Sender Information” in order for iGuardview to send emails. Server Authentication Click “settings…” Enter your Account Name and Account Password if your Server Requires Authentication.
Chapter.6 iGuardView Click Modify… to modify the entered Email Address Click Delete to remove an email address from the notification list. 6.5 SNMP Setting Host Name: Provide a Name to identify this device. HTTP Port: Enter the HTTP port assigned for iGuard. Default is 80, or check in the Web Interface under Basic Settings Æ Networks Æ Port Number. Location: Provide a location for administrator to track device. Manager: Enter an administrator’s name for identification.
Chapter.6 iGuardView set in; a. Web Interface, Basic Settings Æ Network Æ Port Number Æ HTTP port number or in b. Utility, IP Configuration Æ Advanced Æ Management Protocol 6.6 Schedule Recording You can perform scheduled recording on iGuard. For 24 hour recording, you can set the following: Start: 00:00 End:23:59. The recorded files will be recorded in the designated folder on weekly basis with the folder named as the date of the Sunday for the week.
Chapter.6 iGuardView Move the curser over the edges of the picture and it will turn into an arrow. Click and hold to pan / tilt the camera (if the camera supports this function) Click this button to record the current image on screen. A window will come up, click “Start” to start recording to the default file and location. Flip the image vertically Rotate Left, Rotate Right Click this to bring up the Setting windows. Click this to switch to full screen view. Double click to switch back to current view.
Chapter.6 iGuardView Click the left side of the viewing window to bring out more control features. Click on this icon to active two functions; a. Custom window zoom – use this to zoom to your chosen window size. On the video window, LEFT click, hold and drag to the desired window zoom size. A thin line will outline the chosen window size. Release to accept and the program will auto adjust. the Resolution for a better image.
Chapter.6 iGuardView button to go back to the original Click the depressed window size. b. Custom update Window -- use this if you want to monitor only a specific area within the viewing window. On the video window, RIGHT click, hold and drag to the desired window zoom size. A thin line will outline the chosen window size. Release and a smaller window is shown. Video in this smaller window will be updated while those outside are ‘frozen’. Click the depressed button to go back to the original window size.
Chapter.6 iGuardView Click once to tilt the camera up by 1 deg. Click and hold and the camera will tilt increasingly faster upwards. Click once to tilt the camera down by 1 deg. Click and hold and the camera will tilt increasingly faster downwards. Auto Pan (if camera which support this function) 6.8 MuiltiView : Switch between Large or Small icon view or multi-view Large icon display Small icon display 6.
Chapter.6 iGuardView : Set the SNMP Parameter. : Display iGuardView version, Copyright information and product service contact. 6.
Chapter 7: iGuard Mobile Chapter 7: iGuard Mobile Currently iGuard supports static image viewing from a GRPS / WiFi enabled PDA / PPC / Symbian mobile device. A java based mobile video monitoring application for Windows Mobile devices is being developed please check our website for launch date. To view the static images; a. Make sure that the PDA / PPC / Mobile unit is connected to the Web. b. Enter http://xxx.xxx.xxx.xxx/image.
Chapter 7: iGuard Mobile e. The default file name is showimg_pda.jpg, click Save As… to change the file name or save location. Note: The downloaded image size depends on the resolution set in Basic Settings Æ Camera Settings Æ Image Size. Approximately; 6KB @ 320x240 vs. 17KB @ 640x480 resolution. f. The images are downloaded and displayed one at a time. Click Refresh to download the next image. Click Back to go to the camera page to select a different camera.
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Appendix A: Network Configuration/Router Programming Appendix A: Network Configuration /Router Programming A.1 Static IP address Most Internet service provider (ISP) offer some type of commercial grade service which will assign one or more static public IP addresses to your organization.
Appendix A: Network Configuration/Router Programming a. DDNS: In order to access the iGuard from internet, you will have to know the external IP address of your router. If you have a consumer grade broadband service, this IP address may change over time, making it impossible for the remote PC to communicate with your iGuard, just like you ask people to call you but you change your phone number without notified the other party. As value added service, iGuard.
Appendix A: Network Configuration/Router Programming For multiple camera installation, each iGuard has to be assigned a unique IP address and port number. Note: The section you need to look for in the router is Port Forwarding or Virtual Server C. Firewall iGuard uses port 9001 by default to stream video to the internet. Unfortunately this port is normally disabled or blocked by most commercial router’s firewall or the built-in firewall utility on Windows XP.
Appendix A: Network Configuration/Router Programming Proxim Siemens SMC ORiNOCO BG-2000 Broadband Gateway SpeedStream 2602 SpeedStream 2623 SpeedStream 2604 SpeedStream 2624 SMC2404WBR SMC7004VBR SMC7004CWBR SMC7004AWBR 2-Port DSL/Cable Router Wireless DSL/Cable Router 4-port DSL/Cable Router Wireless DSL/Cable Router Barricada Turbo 11/22 Mbps Wireless Cable/DSL Broadband Router Barricada Cable/DSL Broadband Router Barricada Wireless Cable/DSL Broadband Router Barricade 4-port 11Mbps Wireless Broadband
Appendix A: Network Configuration/Router Programming 3Com (http://www.3com.com) 3C857-US – OfficeConnect Cable/DSL Gateway 3CRWE52196 – OfficeConnect Wireless Cable/DSL Gateway 1. Log into your router using your router IP. 2. On the main page, select Firewalls on the left side of the page. 3. Select the Virtual Servers tab at the top of the page. 4. Click New on the right side of the page to open the Virtual Server Settings dialog box. 5. Type in the camera’s IP address in the Server IP address text box.
Appendix A: Network Configuration/Router Programming Belkin (http://www.belkin.com) F5D6230-3 – Wireless Cable/DSL Gateway Router 1. Log into your router using your router IP. 2. On the main page, select Virtual Server on the left side of the page under the Securit section. 3. Enter the following information on the page: Line #1: Private IP: Type in the camera’s IP address.
Appendix A: Network Configuration/Router Programming Private Port Line #2 Enable: Description: Internet Port: Type: Private IP address: Private Port 80 to 80 Checked in iGuard – Camera 9001 to 9001 UDP Type in the camera’s IP address. (Look on the iGuard Address LCD display for the last 3 digits of the camera’s IP address) 9001 to 9001 5. Click Apply Changes to save the settings. The iGuard should now be configured o work with your router and be accessible from the internet.
Appendix A: Network Configuration/Router Programming D-Link (http://www.dlink.com) DI-604/DI – 614+/DI-624 1. Log into your router using your router IP. 2. On the main page, click on Advanced at the top of the page. 3. On the left side of the page, click on Virtual Server. Note: Make sure DMZ host is disabled. If DMZ is enabled, it will disable all Virtual Server entries. 4.
Appendix A: Network Configuration/Router Programming Enabled/Disabled: Enabled For ID#2 Service Port: Service IP: Enabled/Disabled: 9001 Type in the camera’s IP address, for example: 192.168.0.5 Enabled 4. Save your settings. iGuard should now be configured to work with your router and be accessible from the internet. DI714 1. Log into your router using your router IP. 2. On the main page, click on Advanced at the top of the page. 3. Click on Virtual Server Settings on the left side of the page. 4.
Appendix A: Network Configuration/Router Programming Dell TrueMobile 2300 Wireless Broadband Router (http://www.dell.com) 1. Log into your router using your router IP. 2. On the main page, click on Advanced Settings at the top of the page. 3. Go to the Port Forwarding and select Custom Port Forwarding Settings. 4. Check the Enable box. 5. Enter the desired name or description in the Service Name field such as iGuard Web. 6. In the Incoming Ports field, specify port 80 in both boxes. 7.
Appendix A: Network Configuration/Router Programming Linksys (http://www.linksys.com) BEFSR41 – EtherFast Cable/DSL Router BEFSX41 – Instant Broadband EtherFast Cable/DSL Firewall Router with 4-Port Switch/VPN EndPoint BEFW11S4 – Wireless Access Point Router with 4-Port Switch – Version 2 1. Log into your router using your router IP. 2. On the router’s main page, click on Advanced at the top of the page. 3. On the next page, click on Forwarding. 4.
Appendix A: Network Configuration/Router Programming Microsoft (http://www.microsoft.com/hardware/broadbandnetworking) MN-100 – Wired Base Station MN-500 – Wireless Base Station 1. Log into your router using your router IP. 2. Open the Bass Station Management Tool, and then click Security. 3. On the Security menu, click Port Forwarding, and then click Set up persistent port forwarding. 4. In the Enable checkbox, check in the checkbox. 5.
Appendix A: Network Configuration/Router Programming NETGEAR (http://www.netgear.com) RP614 – Web Safe Router MR814 – Wireless Router 1. Log into your router using your router IP. 2. Click Advanced -> Port Forwarding on the left side of the page. 3. Click Add Customer Service. 4. Enter the following information on the page: Service Name: iGuard – Web Starting Port: 80 Ending Port: 80 Server IP Address: Type in the camera’s IP address, for example: 192.168.0.5 5. Click Apply to save the settings. 6.
Appendix A: Network Configuration/Router Programming Line #2: Starting Port: Ending Port: Server IP Address: 9001 9001 Type in the camera’s IP address, for example: 192.168.0.5 5. Click Apply to save the settings. iGuard should now be configured to work with your router and be accessible from the internet. FVS318 – ProSafe VPN Firewall 1. Log into your router using your router IP. 2. On the main page, click on Add Service on the left side of the screen. 3. Click Add Customer Service. 4.
Appendix A: Network Configuration/Router Programming D. Local Server Address: Enter the IP address of the camera E. WAN Users Address: Any F. Click Apply. 12. Click Add again. A. For Service name select: iGuard Cam B. Action: ALLOW always C. Local Server Address: Enter the IP address of the camera D. WAN Users Address: Any E. Click Apply. 13. Exit the router setup program. iGuard should now be configured to work with your router and be accessible from the internet.
Appendix A: Network Configuration/Router Programming Proxim (http://www.proxim.com) ORiNOCO BG-2000 Broadband Gateway 1. Log into your router using your router IP. 2. On the router’s main page, click on Setup at the top of the page. 3. On the left side of the page, click on Advanced settings -> Port Forwarding. 4. Check in the checkbox for Enable Port Forwarding. 5. Click New on the right side of the page. 6.
Appendix A: Network Configuration/Router Programming Siemens (http://www.speedstream.com) SpeedStream 2602 – 2-Port DSL/Cable Router SpeedStream 2623 – Wireless DSL/Cable Router SpeedStream 2624 – Wireless DSL/Cable Router 1. Log into your router using your router IP. 2. After you are logged in, click on Advanced Setup -> Virtual Servers. 3. Enter the following information on the page: Line #1: Private IP: Type in the camera’s IP address, for example: 192.168.0.
Appendix A: Network Configuration/Router Programming 7. Under Internal Port No type in: 80 8. Under External Port No type in: 80 9. Click on Add to save these settings. 10. Under the first box, next to the Enable checkbox, type in: iGuard Cam. 11. Under PC (Server), select your camera or the camera’s IP address from the list. If the camera is not listed, select the link titled “My PC is not listed.” 12. Leave Protocol as TCP. 13. Under Internal Port No type in: 9001 14.
Appendix A: Network Configuration/Router Programming SMC (http://www.smc.com) SMC2404WBR – Barricada Turbo 11/22 Mbps Wireless Cable/DSL Broadband Router SMC7004VBR – Barricada Cable/DSL Broadband Router SMC7004CWBR – Barricada Wireless Cable/DSL Broadband Router 1. Log into your router using your router IP. 2. After you are logged in, click NAT on the left side of the page. 3. Click on Virtual Server on the left side of the page. 4.
Appendix A: Network Configuration/Router Programming For ID #2: Service Port: Private IP: Enable: 9001 Type in the camera’s IP address, for example: 192.168.0.5 (Look at iGuard’s IP Address LCD display for the last 3 digits of the camera’s IP address) Checked in 4. Click Save to save the settings.
Appendix B: IP Address, Subnet and Gateway Appendix B: IP Address, Subnet and Gateway This section discusses Communities, Gateways, IP Addresses and Subnet masking Communities A community is a string of printable ASCII characters that identifies a user group with the same access privileges. For example, a common community name is “public.” For security purposes, the SNMP agent validates requests before responding.
Appendix B: IP Address, Subnet and Gateway Subnetting and Subnet Masks Subnetting divides a network address into sub-network addresses to accommodate more than one physical network on a logical network. For example: A Class B company has 100 LANs (Local Area Networks) with 100 to 200 nodes on each LAN. To classify the nodes by its LANs on one main network, this company segments the network address into 100 sub-network addresses. If the Class B network address is 150.1.x.
Appendix C: Glossary Appendix C: Glossary The Glossary defines the terms used in this User Manual Term Ethernet Gateway IP IP Address MAC MIB NMS OID Router SNMP TCP/IP Definition Local Area Network technology, originally developed by Xerox Corporation, can link up to 1,024 nodes in a bus network. Ethernet provides raw data transfer in a rate of 10 megabits/sec. with actual throughputs in 2 to 3 megabits/sec. using a baseband (single-channel) communication technique.
Appendix D: Frequent Asked Questions Appendix D: Q&A Q1. I forgot my password how can I retrieve it? There are four different types of password for the iGuard system: Web Server Password, Netility/Device Password, iGuardView PC Application Password, and the Master Password 1. Web Server Password: the password you use to login from remote site. On V2.5 firmware the default login name is "admin" (lower case) and the password is the same as the master password which is printed on the serial label(All CAP).
Appendix D: Frequent Asked Questions Your login ID is "admin" (lower case) and the password is your "master password" (ALL CAP) If the login is correct, the next screen will display all the Web and Netility/Device passwords that were assigned. You can click on the "Clear" button to reset all the passwords.
Appendix D: Frequent Asked Questions Q2. I get the following message, when I click on ActiveX button next to the camera A or B button Click on the top margin, and install ActiveX. Confirm "yes" if prompted. Make sure you allow Active X components under Tools/Options/Security settings. Note: Some third party web browser, such as Firefox, does not support ActiveX script, you will have to use Sun Java to view the camera.
Appendix D: Frequent Asked Questions Q3. I can connect to the camera, and ActiveX components are properly installed, but I still get the "Server has no response" Message This is due to your firewall setting in your router or computer. iGuard uses UDP port 9001 by default to stream video from the camera. Your security setting has to allow traffic on this port. Q4. Can I use other USB Camera to connect to iGuard? Yes, provided that the camera is using VIMICRO chip.
Appendix D: Frequent Asked Questions Click on either "Camera A (320*240)" or "Camera B (320*240)" to view the image. Click "Refresh" to download the next image. Click "Back" to go back to the above page. Q6. What is the effective length of the USB cable? The industrial Standard for effective USB cable length is 5.0m from source to source. If you so decide to extend the length, you can purchase a USB extension Q7.
Appendix D: Frequent Asked Questions (b) From your PC log-on to your iGuard as Administrator. Enter your username and password for your iGuard.com account. Make sure the "Use Public IP to Register" is set to "Yes" Then Click "Apply" located at the bottom of screen. Note: Please allow 5 minutes for the DDNS server to be updated with your Current WAN IP. If iGuard is connected to a Router or IP Share then; (d) Go to your Address Translation / NAT / Firewall section of your ROUTER.
Appendix D: Frequent Asked Questions Q11. I'm connecting iGuard to a HUB, how do I set it to access the internet? 1. Make sure that PPPoE section in iGuard is setup to connect to your ISP, and; 2. Make sure that Dynamic DNS in iGuard is setup. Q12. I can not access iGuard Web Manager. I have opened up all the ports. 1. Check that your Router and iGuard are not both also using EXTERNAL / WAN port 80. If it is, change one to another EXTERNAL / WAN port. 2.
Appendix D: Frequent Asked Questions If you are using 56Kbps dial-up, your average speed should be around 4 Kbytes/sec 6 Kbytes/sec If you are using 512Kbps ADSL, your average speed should be around 40 Kbytes/sec - 50 Kbytes/sec If you are using T1 (1536Kbps) ADSL, your average speed should be 120 Kbytes/sec or higher. If you are using 2M (2000Kbps) ADSL, your average speed should be 160 Kbytes/sec or higher.
