Specifications

MICROBOARDS TECHNOLOGY, LLC PF-PRO Disc Printer
19
Troubleshooting
Printer not printing
1. Confirm the PF-Pro Disc Printer is plugged into a power source and is turned on. The
ON/OFF switch is located at the back of the unit, above the power cable connector.
2. Confirm the green LED on the power button is lit on the front panel, as shown below. If AC
power is on and the green LED is off, press the power button and wait for several seconds. If
the LED still does not come on, contact Microboards Technical Support.
3. Confirm the PF-Pro Disc Printer is connected to the computer, with a USB cable. This can be
checked by clicking on Start, going to Settings and selecting Printers. Confirm the printer is
listed and is active. If the icon is not active, make sure the Use Printer Offline is not selected
or paused. Also check to make sure the correct printer port is selected.
“No Printers Connected” Message
The Microboards Printer Toolbox did not detect a connected printer. Verify that the PF-Pro Disc
Printer is connected and powered on.
Low Ink indication
The Microboards Toolbox will provide you with a warning when any of the ink cartridges are running
low. The warning will tell you which cartridge is running low.
When the estimated ink level reaches 0%, a message warning you that the ink cartridge is empty will
appear.
It is strongly recommended that you replace the cartridge at this point. Continuing to run the
PF-Pro Disc Printer with an empty cartridge may damage the printer.
If you notice poor ink quality or a missing color in your prints at any time, replace the ink cartridge.
Out of Ink
If you do not change the cartridge when the Low Ink warnings first appear, you will become unable to
print after the ink cartridge shows 0%. Printing will be halted to avoid damaging the printheads or
printer.
The Out of Ink message will
appear when the ink levels
have been at 0% for a time. At
that point, you have the option
of changing the cartridge and
continuing, or cancelling the
job.
You will not be able to print if the empty cartridge is not replaced once the Out of Ink message
appears.
Power LED