User's Manual

http://www.microcyber.cn
29
after input the username
and password
correctly. The default username is admin
and the
password is 123456.
Wireless Field Device
1 Wireless field device is not
listed in the device list.
1.
Please check if the device is powered correctly, the
user may use configuration software/handheld
device to check.
2.
Check if the device is in the distance available for
communication.
3.
Check if the wireless device setting parameters are
confirmed. Check if Network Setting , Network ID
and Join Key are relevant
to field device parameter
setting.
4. Confirm wireless gateway Network Setting >
Active Advertising is Activated .
5.
If wireless device is adapter device, please wait for
more minutes, generally
WirelessHART adapter
device shall be charged for 3-
5 minutes, and then join
the website.
2 Cannot display process
data in Measurement
Information after wireless
device joined the network
1. In the gateway s Burst Information
, find the device,
and click the device s HART Tag link
, to check if the
Burst Mode is configured
. The user may use the
gateway s on-
line configuration function to
configure, and the setting, after 1-
5 minutes, to
check if there is process date in
Measurement
Information .
3 No data display in
Measurement
Information after Burst
Mode configuration for
wireless field device
1. Check if Burst configuration is correct.
2. Check the number of on-line de
vice and related Burst
period. Because WirelessHART network bandwidth is
limited, so the user shall reduce Burst period and
number of Burst used by each device.
3.
After reducing Burst period, if there is still no process
data, the user shall reduce Burst pe
riod and restart
gateway to try.
Modbus Communication
1 Cannot use Modbus RTU
communication
1. Check RS485.
2. Check the wiring.
3. Check if the gateway
s Modbus parameter setting is
related to Modbus master setting, to protocol page
to confirm and check Modbus serial parameters.
4. Check gateway s Modbus device address.
5. In Modbus Register Map
page, to check if Modbus
register map is correct.