DataDock II QuickStart Installation Guide Windows & Mac Thank you for choosing Fantom Drives! Your Fantom Drives DataDock II has been built to the highest standard of quality and workmanship, is compatible with all USB, FireWire400, FireWire 800, or eSATA capable Apple Macintosh computers running MacOS 10.3 (or greater) and PC-Compatible computers running Windows 2000, Windows XP, Windows 2003, and Windows Vista.
Contents Introduction............................................................. 3 System Requirements .............................................. 3 Parts & Accessories List........................................... 4 Precautions............................................................. 4 Fantom Drives External Hard Drive at a Glance........... 5 Status Indicator Lights ............................................ 6 Connecting the Drive to Your Computer......................
Introduction Welcome, and thank you for purchasing DataDock II eSATA+USB High Capacity Hard Disk from Fantom Drives. In photos and illustrations in this guide, The following alert symbols are used in this guide: This signifies important information for ALL users. This signifies important information for USB 2.0 users. This signifies important information for eSATA users. This signifies important information for FireWire users.
Parts & Accessories List The package contains the following items: • • • • • Fantom Drives DataDock II Hard Disk Quick Start Installation Guide FireWire 400 cable • FireWire 800 cable eSATA cable • USB cable Disk Stand • AC Adapter If you are missing any items listed above, please fill out the customer support form at http://www.FantomDrives.com/help Please retain a copy of your receipt. You will need it if warranty repair service is required in the future.
Fantom Drives DataDock II Hard Disk at a Glance Power/Rebuild Status Light (blue) Activity Status Light (red) Removable Disk Modules Top Disk Fault Bottom Disk Fault Rebuild Status Disk Module Latches FireWire 800 Ports FireWire 400 Port Security Lock Slot Vent (Do not block) USB 2.
Indicator Lights The DataDock II provide information on its operation through the indicator lights. There are two disk fault lights (one for each disk) along with Rebuild Status light. Each module has a "Power/Rebuild Status Light" (Blue) and a "Activity Status Light" (Red.) The following is a description of the light functions: 1. Normal Operation: During normal operation the Power/Rebuild light will glow solid blue on each disk module. The Activity light will either be off or blinking on activity.
Setting the RAID Operation Mode The DataDock II is preconfigured from the factory for Mirrored operation (RAID 1.) If you wish to reconfigure it for a different operation mode, please follow the instructions below. You can configure your DataDock II to use different RAID modes to map the physical hard drives to a virtual drive, or "volume", that is visible to the host computer.
RAID Modes RAID 1 The RAID 1 storage policy stores all data in duplicate on each drives to protect against data loss due to drive failure, and is the default configuration of the DataDock II. One drive mirrors the other at all times, which means every write operation goes to both drives. RAID 1 provides the highest level of data fault tolerance, but halves the amount of storage capacity because all data must be stored twice.
RAID 0 The RAID 0 (striping) storage policy presents the best data speed by using both disks in parallel. Hard drive data segments are written to different disks simultaneously which increases performance, but at an increased fault sensitivity (two drive's worth of data may be lost at a single disk fault.) The FAST storage policy creates a single virtual volume that is striped across both hard drives, with a storage capacity that is equal to the sum of both hard disk drives.
Formatting Your Drive Your DataDock II comes preformatted at the factory with the FAT32 file system, which will mount on most modern operating systems. FAT32 has some limitations, and we recommend you reformat the volume to a file system format more compatible with your particular computer and operating system environment. Formatting a hard drive erases all data contained on it. Please be sure to create a copy of the files you wish to keep to another location before reformatting.
Formatting the Drive in Windows 2000/XP/2003/Vista 1. Open the disk management console, located at \Windows\ System32\diskmgmt.msc on your system drive. A list of the attached drives and their respective volumes will appear. Select the Fantom Drives DataDock II Disk. 2. Right-click on a DataDock II volume. If it’s not initialized, a red “No Entry” logo will cover the disk icon. Right click on the disk and select “Initialize Disk.” Follow the on-screen instructions. 3.
Optimizing Windows Caching Algorithm By default, Windows XP optimizes caching for performance on external drives. Vista optimizes caching for quick removal. As a result, Windows XP appears to have faster access to external disks but at a greater risk of data corruption and loss. To change Windows' caching algorithm, open the disk management console located at \Windows\ System32\diskmgmt.msc on your system drive. A list of the attached drives and their respective volumes will appear.
How to safely dismount and turn off the Drive with the computer running Mac Users Drag the icon for the External Hard Drive to the Trash. The Drive will dismount and you can then safely turn if off. You may then unplug the power cord and data cable if you want to disconnect the drive. PC Users 1. Locate the System Tray. The System Tray includes the time display in the bottom right, and icons to the left of the time. One of the icons will be an icon with a green, diagonal arrow on it. 2.
Troubleshooting General Questions Q: I bought a 500GB drive, but my computer is showing 465GB. Where is the missing capacity? A: Hard drive manufacturers market drives in terms of decimal (base 10) capacity. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one Gigabyte (GB) is equal to 1,000,000,000 bytes.
Q: Can I leave my DataDock II on all the time, or should I turn it off when not in use? A: The DataDock II is meant to be left on, but does not add any limitations on being turned off. Drive reliability is definitely affected by repeated power cycles, and the DataDock II cannot alleviate this.
FAQs for PC Users: Q: My computer does not recognize the drive. A: Make sure all of your connections are secure. If you connecting the disk to an add-on card, make sure it is working properly and/or update the driver. Also, make sure you have all the latest updates for your Windows installation Q: Does the drive work with Norton Ghost? A: Yes. Norton Ghost 2003 or newer support USB drives. Fantom Drives does not provide any additional drivers.
Q: I do not see my drive listed in the My Computer window, but it does appear in the Device Manager list. A: Right-click on My Computer. Select Manage in the pop-up menu. In the Computer Management window and navigate to Storage -> Disk Management. In the Disk Management window, you should see a list of available storage devices. Look for the Disk that has a capacity closest to your Fantom Drives External Hard drive. Right-click on the right-hand box; in the pop-up menu select Delete Partition.
One Year Limited Warranty Fantom Drives warrants this product (the “Product”) against defects in material or workmanship as follows: 1. LABOR: For a period of one (1) year from the original date of purchase from Fantom Drives or its authorized relseller, Fantom Drives will repair defective Product (or, at its option, replace with a new or recertified product) at no charge. After this 1 year period, you must pay for all labor charges. 2.
19 This limited warranty does not cover: (1) any consumables (such as batteries) supplied with this product; cosmetic damages; damage or loss to any software programs, data or removable storage media; or damage due to the Product such as but not limited to excessive heat or humidity, or modifications of this Product; (2) improper installation, operation, testing or maintenance of this Product; (3) power failure or connection to improper voltage supply; or; (4) attempted repair by any party other than Fan
WARNING - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. CAUTION - TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Fantom Drives 19260 Van Ness Avenue Torrance, CA 90501 Sales: 310-320-7272 Support: http://www.FantomDrives.com/help www.FantomDrives.
