User manual

Table Of Contents
214
Copyright
© 2003 Nokia. All rights reserved.
Troubleshooting
The following table lists some common problems and their solutions.
Problem Possible cause Possible solution
My phone is not
charging
The charger and phone are not
properly connected
Securely connect the
charger to the phone
The charger is not properly plugged
into the wall
Ensure the charger is
plugged in correctly
My phone is not
making/receiving
calls
The battery is not charged Charge the battery
The signal strength is poor If you are indoors, move
toward a window
I cannot listen to
my voice
messages
You do not have voicemail service Call your wireless
service provider
You have not setup your voicemail
service with your wireless service
provider
Call your wireless
service provider
You have not saved your voicemail
number to your phone
See Voice messages
You have forgotten your password
or are entering it incorrectly
Call your wireless
service provider
The voicemail number you have
saved to your phone is incorrect
Call your wireless
service provider